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TikTok user Absolutely Lauren catches an online scammer.

There was a massive jump in credit card fraud in America in 2021 due to the pandemic. According to CNET, fraud involving credit cards jumped 69% from 2020 to 2021, affecting 13 million Americans and costing $9 billion.

In a world where online transactions are part of everyday life, it’s hard to completely protect your information. But, by staying vigilant and monitoring your accounts you can report fraud before it gets out of hand.

A TikTok user by the name of Lauren (@absolutelylauren) from San Diego, California, got a notification that there was a $135 charge on her card at Olaplex’s online store that she hadn’t made. Olaplex sells products that repair excessively damaged hair. Before reporting the charge to her credit card company she asked her family members if they used her card by mistake.

“I don’t wanna shut my card down if it’s just my mom ordering some shampoo,” Lauren said in the video. “Definitely not my two younger brothers, they’ve got good hair but they don’t color it.”


After realizing the charge was fraudulent, most people would have called their credit card company and had their card canceled. But Lauren was curious and wanted to know who stole her information and used it to buy hair care products. So she concocted a plan to get their information. She called Olaplex’s customer service line asking for the name and address of the purchaser to see if it was made by a family member.

"Hey, can you help me with something?” Lauren asked Tanya, the Olaplex customer service agent. “If I can give you the time and date, purchase amount and card number and whatever could you let me know who placed an order?"

Tanya had no problem helping Lauren with her request.

@absolutelylauren

olaplex customer service is top tier 😤 #creditcardscam

“At this point, I’m willingly giving Tanya enough info to steal my card as well — she could have very well taken advantage of me in that moment but she didn’t,” Lauren said. “She comes back — tell me why she gave me the little scammer their full government name and address.”

Tanya revealed that a guy named Jason in a modest suburb in Texas used her card to buy a gift for his wife. “They also did it on Black Friday so at least they got a deal I guess, it was the gift set,” Lauren continued.

Lauren then called her credit card company and shared the information she had on the fraudster. The card company is currently investigating the situation.

One commenter thought that Olaplex wasn’t supposed to share that information with Lauren. “For some reason, I don’t think olaplex was supposed to give that info,” Arae270 said.

“I definitely gave them the option, but I explained that it was an unauthorized purchase, and if the name did not match anyone that I knew that I would just tell them to cancel the order and refund me, I told the girl that they would probably save everyone, a headache!” Lauren replied.

People should use utmost caution before deciding to track down a credit card thief. But kudos to Lauren for being clever enough to track down the person who stole her card information to help the authorities with their investigation. She didn’t put herself in harm's way and if someone follows up on the tip, maybe they can prevent the same thing from happening to someone else.


This article originally appeared on 1.11.23

Joy

Two women at a Texas Denny's realized it was short-staffed so they jumped in and started cooking

'We just looked at each other and it wasn't even a question. We both knew what we had to do.'

Courtesy of Sylvia Arrendondo

Strangers help restaurant serve customers.

We've all been there. Standing in line to be seated at a fairly busy restaurant while your stomach growls in protest. But when two women left a concert August 22 in search of food, they had no idea they'd find themselves taking orders and cooking food. Sylvia Arrendondo and her mother Idalia Merkel went to a local Denny's in Texas and were seated by another customer before realizing the restaurant was extremely short-staffed. Instead of taking their business elsewhere, they decided to roll up their sleeves and get to work.



Arrendondo wrote about the unique experience on her Facebook page where she explained that only two people were working. One was serving tables and the other was the cook. As for the man that was acting as host, seating new guests, he had no idea what he was doing because he didn't work there. He told Arrendondo and Merkel that his wife used to work at Denny's so she started helping to serve tables and he decided to help get people seated.

Idalia Merkel helping cook.

Courtesy of Sylvia Arrendondo

The service industry has been hit hard by the pandemic and the subsequent "great resignation." Complaints about low wages, poor management and rude customers that abuse staff members are just a few of the reasons cited by people who have left the industry. It may be surprising for some to learn that the federal minimum wage for tipped employees like servers and bussers is just $2.13 an hour. The rest of the wage is supposed to be made up of tips, which, depending on where you work, may be split at the end of the night between other workers. This act of splitting tips is called "tip pooling" and is calculated by number of hours worked.

Splitting tips after a long day of work dealing with customers who may not have been so kind would understandably make some people upset. But it didn't take a deep dive on the treatment of restaurant employees for Arrendondo and the other customers who helped out. They saw two seemingly college-aged kids doing their best to keep the place running and they didn't hesitate to jump in to help, completely unpaid.

When asked why she didn't just leave, Arrendondo said, "We just looked at each other and it wasn't even a question. We both knew what we had to do."

"This was probably the most beautiful act of American unity that I have personally encountered," Arrendondo told Upworthy. She added that the sole paid server would occasionally start to cry before being comforted by the cook, only to return the favor when he would get overwhelmed.

Talk about community.

These two kids had exhausted all of their resources, including calling their manager multiple times. And instead of customers getting angry, demanding better service or walking away, Arredondo and Merkel stepped up. The kindness of this group of strangers will surely stick with these employees and the people who were involved.

"The strength, courage and integrity by these two workers was beyond admirable. My mom and I have never been so proud and happy to help," Arrendondo told Upworthy. "After all, we have all been there."

Eventually after some convincing, the two employees shut the restaurant down and Arrendondo and Merkel went home much more tired than anticipated. Still hungry, but full of gratitude and pride.


This article originally appeared on 08.26.22

Joy

Texas family takes a $40 million hit to turn their massive ranch into a public park

They chose conservation and the public good over a lucrative private development deal.

RGK Ranch will become a 1500-acre public park outside of Austin, Texas.

Most people will never see a million dollars in their lifetime, much less tens of millions of dollars. Even fewer would pass up an easy opportunity to become $40 million richer, regardless of how wealthy they already are.

That's what a family in Central Texas did when private real estate developers from around the world offered upwards of $130 for their sprawling 1507-acre ranch. Instead of taking one of those huge real estate deals, they chose to sell RGK Ranch to Travis County, Texas, for a reduced purchase price of $90 million—$30 million below its appraised value—so the land could be preserved as a public park.

Nadya Scott and her brother Gregory Kozmetsky inherited the ranch from their parents, George and Ronya Kozmetsky, who purchased the land in 1970. The elder Kozmetsky was a technology innovator and co-founder of Teledyne Inc. who passed away in 2003. He was also an educator and philanthropist who gave away millions of dollars through the RGK Foundation. Now his descendants are donating tens of millions of dollars worth of their family's land rights for the public good.


The ranch sits outside of Austin, which has seen record growth over the past decade as America's fastest-growing metro area. The family credits Nadya Scott, Kozmetsky's daughter, with the vision to make the ranch into a public park.

“I want to preserve the land for future generations because I have seen what happens when the land around a city becomes so valuable that it is sold, and little wild area is preserved,” said Nadya Scott in a press release. “I believe in protecting unique land for the future and I am glad that people before me also wanted to protect land so that I can explore beautiful areas in my travels. The RGK Ranch is a beautiful and unique part of Texas.”

Scott's son, Jordan, told Texas Monthly that she had been inspired by picnicking and hiking at Will Rogers State Historic Park in Los Angeles, on land that had once belonged to the film star’s ranch, when they lived in California. “Those experiences truly planted a seed for [my mother] to see she could create a similar experience for people in Austin,” he said.

Jordan Scott also said in a press release, “Austin and Central Texas are beloved by the Scott and Kozmetsky families. The cherished memories our family created on this land will now be shared with our community. I am honored by my mother’s decision to preserve and protect this land.”

In the U.S. around 40% of land is publicly owned, while 60% is private. But state by state, the percentages vary widely. In Alaska, for instance, nearly 90% of land is public and the rest privately owned. In Texas, less than 5% of land is public while over 95% is privately owned. Public land is a big part of conservation efforts as it can be protected by law. Natural areas that are preserved for the public, such as our National and State Parks, serve to absorb harmful carbon in our atmosphere as well as keep ecosystems healthy. In states like Texas where very little land is protected, public lands are even more important.

The park will play a vital role in protecting the environment, acting as a natural filter, absorbing rainwater to contribute to the aquifer, and contributing excess run-off water directly to Lake Travis—a huge benefit since Travis County faces water scarcity concerns. The park will also serve the wildlife of the area, creating corridors for animals to wander from habitat to habitat.

“Due to the families’ generosity and the foresight of Travis County, a large and very valuable property with significant conservation value will become parkland, benefiting wildlife, water quality, and future park goers in our community,” said Jeff Francell, associate director of land protection for The Nature Conservancy in Texas, an environmental nonprofit organization that helped facilitate the transaction.

County Judge Andy Brown, who helped lead the efforts to acquire the land for the county, added, “The Scott family's generosity also ensures that future generations will have the chance to experience the beauty and ecological value of this land. We look forward to collaborating with the community to develop a park that reflects the diverse needs and interests of our residents.”

The county will create a master plan for the land, but according to Texas Monthly, a home on the ranch is already slated to be turned an events center. The Scott family will retain ownership of 90 acres of land adjacent to what, but Travis County will have right of first refusal to buy that land if the family decides to sell in the future.

The park is expected to open to the public in late 2025.

An office worker in front of a computer.

A TikTok creator known as Hub posted a video that inspired an interesting discussion about living the 9-to-5 life. The video, set to some hypnotic, soothing music shows Hub, a confessed “normal guy doing normal things,” going through a typical workday.

The video shows his routine, which he seems to go through every day. The twist is that he enjoys it and finds it comfortable.

In the video, the 29-year-old from Dallas, Texas, who works for a Fortune 500 company, seems to really take pleasure in eating his morning donut and having lunch at Chiili's, which isn’t exactly foodie fare. He also unwinds after a day at the office by taking his dog Benny to the park to get some exercise.


Celebrating the typical 9-to-5 work day on TikTok seems to go against the platform's basic nature. Social media is usually where people brag about how exciting their lives are. It’s not the type of place where people share their genuine love for lunch at Chili’s.

The video struck some as depressing, and many saw Hub as little more than a cog in a corporate system. Is a life that’s so regimented with virtually no spontaneity really worth living?

"Naa this dePRESSED me," Maeve Nash wrote in the comments. “As someone who left corporate 13 years ago, this video validates that decision. I remember the sad leftover pizza lunches,” Hiram added.

"The life I want doesn’t include working till I’m 80 to enjoy the last 5 years," Brigman Bell wrote.

However, many people found the video affirming because it showed a man who has found peace and comfort in adhering to his routine, which he genuinely enjoys. Some folks out there who detest their 9-to-5 routine may learn to appreciate it after seeing that others have found ways to make it enjoyable.

“Man, your TikTok’s slow me down and are such a great reminder to appreciate the small things,” Hayden Tindal wrote in the comments. "I seriously rate this content. It’s a good reminder to appreciate the little things in life!" Will Charter added.

"I think what he meant was just to find what works for you and stick to it. Life doesn't have to be an endless cycle of looking for something," Sushibae wrote.

The video is a great Rorschach test for people to project their own meaning onto. It either shows a man living a quiet life of desperation who is missing out on one of its greatest joys, variety, or it can be an example of a man who has found what works for him and has created a stress-free existence that he enjoys.

When asked whether he’d ever want to leave his 9-to-5 job in exchange for making a living as an influencer, Hub wasn’t interested. “I love my 9-5 as it provides health insurance, steady income, 401k, structure, career growth opportunities, etc. I enjoy the people I work with and genuinely like the work that I do,” he said in a follow-up video.