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Janitor and cook stayed to care for residents when nursing home shut down and staff left

Maurice Rowland and Miguel Alvarez refused to abandon the residents who got left behind in the "chaotic mass evacuation."

When a nursing home shut down, the janitor and cook stayed with the remaining residents.

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There are certain moments in life that determine your character. This was definitely one of those moments for Maurice Rowland and Miguel Alvarez.

Rowland was working as a cook and Alvarez as a janitor at an assisted living facility when suddenly they found out that the facility was going to close.

The Valley Springs Manor assisted-living facility was shut down by the California Department of Social Service in October of 2013, prompting a "chaotic mass evacuation" of staff and residents. Staff left because they weren't getting paid, but Rowland and Alvarez stuck around. There were around 16 residents left at the home with nowhere to go and nobody to take care of them. Some of them were sick and bedridden and some had dementia.


Rowland and Alvarez, who have been friends since middle school, had a conversation about what they were going to do. They decided they couldn't in good conscience abandon the residents who were left behind, so for the next several days they stayed and cared for them, making sure they were bathed and fed and got their medications—all without pay.

"I just couldn't see myself going home," Rowland said. "Next thing you know they're in the kitchen trying to cook their own food and burn the place down."

Alvarez said he would go home for one hour a day to take a shower and get dressed and then head back to the facility. His wife was upset at first because he missed a planned family trip during that time, so she drove to the center to see what was more important than time with her and their kids. What she found when she arrived left her "heartbroken," she told SF Gate.

Alvarez told StoryCorps that he'd been abandoned by his parents when he was young and knew how them leaving would make the residents feel. "I didn't want them to go through that," he said.

"If I would have left, I think that would've been on my conscience for a very long time," Rowland added.

- YouTubewww.youtube.com

The facility had a history of regulatory violations and inadequate care that led to the shut down, but the transition for the residents who needed to be transferred to other facilities was fumbled by the authorities.

"“The Department fell short of its mission to protect the health and safety of residents in Valley Springs Manor,” the Department of Social Services said in a statement after the fact. “The Division erred in not ensuring, through successful engagement with local partners, that relocation arrangements for all of the residents were complete.”

When one resident started to deteriorate, Rowland and Alvarez called 911, which alerted authorities to the situation the men and residents were in. A proper evacuation of residents then began, relieving the men of the duty they'd taken on to care for people who had no one else.

"Even though they wasn't our family, they were kind of like our family for this short period of time," said Rowland.

According to SF Gate, Rowland and Alvarez were honored for their sacrificial service with an award from the American Veterans Association, a certificate of special recognition from Rep. Eric Swalwell's office a commendation from the California Legislature, and a wave of donations from people who were inspired by their selflessness.

""We didn't expect any of this," Alvarez said. "We've never expected anything from anyone in life."

They may not have expected anything, but their big-heartedness paid off not only in recognition and financial support, but in the satisfaction of putting other people's humanity before themselves.


This story originally appeared on 9.29.16 It has since been updated.


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How do you document the Black Lives Matter movement? These 10 images are a powerful start.

These photos look past the chaos to see the people behind this impassioned fight for equality.

When Natalie Keyssar graduated from art school in 2009, she was convinced she wanted to be a photojournalist instead.

She didn't want to spend her time by herself in a studio. She wanted to be out in the world, among the people exploring whatever was going on at the time.

She also found while studying painting that subjects that related to current events, activism, and protest movements inspired her. The young artist was using a lot of photojournalism as reference for her paintings in art school.


Keyssar already knew about color and composition from studying art. She just needed to hone her photography skills. She took on internships to get that coveted hands-on experience.  

"I think in a lot of ways painting and photography are almost the same thing in certain ways — it's just a different tool," she muses.

Keyssar grew up in North Carolina. She says as a kid she was always very aware of, and outraged by, instances involving police brutality.

Then in the fall of 2014, a wave of societal unrest erupted, beginning with the shooting of an unarmed young black man.

On Aug. 9, 2014, Michael Brown was shot and killed by Officer Darren Wilson in Ferguson, Missouri, just outside St. Louis.

"I had a sense that it was gonna be a really important moment in America, historically," Keyssar explains. She never gave it a second thought. She just had to go and cover the tragic shooting that would take her on a yearlong journey of documentation and discovery.

Here are 10 of the most powerful images by Keyssar from the #BlackLivesMatter movement:

1. Bishop Derrick Robinson is arrested on Nov. 30, 2014, in Ferguson.

Image by Natalie Keyssar, used with permission.

This particular image stands out in Keyssar's mind, she says, because it encompasses the unrest at the time. Robinson is a prominent leader of the Black Lives Matter movement. She remembers him peacefully protesting outside a Rams game in St. Louis at a public park.

"Riot police just went for him. I’m not a lawyer, I’m not a police officer, but as a journalist, I saw nobody break any kind of law," Keyssar says. "I just saw five men in full tactical gear tackle a clergyman to the ground and arrest him for peacefully protesting in a public park. That was profoundly disturbing to me, and honestly I think it should be profoundly disturbing to everyone."

2. Kids dance to music playing from a truck with the words "no shoot, no loot" on Aug. 19, 2014, in Ferguson.

Image by Natalie Keyssar, used with permission.

3. Carrie Chambers poses for a photo on West Florissant Avenue in Ferguson on Aug. 19, 2014.

Image by Natalie Keyssar, used with permission.

4. A protester is bathed in police lights after the Millions March on Dec. 13, 2014, following the deaths of Eric Garner and Michael Brown.

Image by Natalie Keyssar, used with permission.

5. Thousands of protesters take to the streets in Baltimore on April 29, 2015, following the death of Freddie Gray.

Image by Natalie Keyssar, used with permission.

6. Police dressed in tactical gear enforce a curfew in Baltimore on April 28, 2015.

Image by Natalie Keyssar, used with permission.

Keyssar says she was used to seeing other issues abroad. "Seeing this sort of really, really militarized police landscape in this American, sort of traditional stereotypical American landscape was sort of profound for me."

7. "I love peace and harmony and joy," said 87-year-old Clara Thornton, pictured below. "I'm praying for both sides ... we're all children of God."

Image by Natalie Keyssar, used with permission.

8. Artist Dimitri Reeves performs Michael Jackson covers in Baltimore on May 1, 2015, after it was announced charges would be filed in the Freddie Gray case.

Image by Natalie Keyssar, used with permission.

9. A man in his car shows support to protesters with a gesture in Baltimore on April 28, 2015.

Image by Natalie Keyssar, used with permission.

10. Marcus Mopkins wipes off the sweat from his brow before posing for a portrait in Ferguson on Aug. 19, 2014.

Image by Natalie Keyssar, used with permission.

This last image is also profoundly special to Keyssar. Marcus was one of the first people she photographed when she got to Ferguson. It was brutally hot that day, but he was dedicated. She considers him her introduction to this powerful experience that began in Ferguson.

"My goal with my work is always to convey nuance and create a jumping off point for a complex and necessary conversation."

What Keyssar doesn't want is for her work to reinforce anyone's biased narrative.

She wants her images from Ferguson, Baltimore, and New York to show the breadth of people, the humanity of those involved in the Black Lives Matter movement.

"I really want people to see other people. I think that's the foundation."

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This post about kids and consent just sparked a really important debate.

Kids showing affection to people they're unfamiliar with is not just about manners.

In July 2015, CNN writer Katia Hetter updated an article she first wrote in 2012 about not forcing her now-7-year-old daughter to hug or kiss anyone, even relatives.

In the article, she candidly explained how she communicated the idea to her then-4-year-old daughter: "I would like you to hug Grandma, but I won't make you do it."

Hetter wanted her daughter to learn consent, to know that her body belonged to her and her alone. If she didn't want to give a person she hardly knew or had just met a hug, she didn't need to.


Image via iStock.

The article also included important commentary by Irene van der Zande, the co-founder of Kidpower, an organization that offers tons of resources for youth about personal safety and violence prevention.

"When we force children to submit to unwanted affection in order not to offend a relative or hurt a friend's feelings, we teach them that their bodies do not really belong to them because they have to push aside their own feelings about what feels right to them," van der Zande said.

Hetter's article quickly went viral, sparking an important discussion from parents everywhere.

On Oct. 6, 2016, the Facebook page Safe kids, thriving families reminded everyone of this article by sharing this meme. It was shared over 51,000 times. Later, A Mighty Girl shared the story, too, and over 165,000 people shared it there.

It features a photo of a little girl with a message that reads:

"I Am 5.
My body is my body.
Don't force me to kiss or hug.
I am learning about consent and your support on this will help me keep myself safe for the rest of my life."


Katia Hetter taught her daughter an important lesson with a very simple phrase: “I would like you to hug Grandma, but I...

Posted by A Mighty Girl on Tuesday, October 18, 2016

The reactions to the post were both surprising and incredibly insightful.

People talked about why it may be crucial that we stop and think before making our child kiss or hug someone who's unfamiliar to them.

Some were able to relate:

Others thought this cautious approach was perhaps unnecessary:

But overall, they agreed on one thing: The topic was surprising and something we should all think about.

Many of us were likely conditioned to show physical affection to people we hardly knew (including relatives) by either planting an innocent kiss on their cheek or hugging them tightly with false enthusiasm. But should we be teaching our kids to do that, too?

Hetter brings up an important point with her story: Kids need to understand what consent means, and the earlier they grasp that concept the better.

It's imperative children learn to trust their instincts and say "no" when something doesn't feel right to them.

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Learning a new language can be hard. Music can make it easier.

Sometimes an opportunity is all you need to become a better version of yourself.

One day, during the fall of 2016, 60-year-old Olga was shopping in downtown Boston when she overheard several women raving about the English class they were taking.

Olga grew up in Moca, in the Dominican Republic. She came to the United States in 1993 with her daughter and lived with family in New Jersey at first, where she worked at a sweater factory. In 2014, she moved to Boston, where she lives today.

A self-described busybody, Olga hates wasting time. She would much rather use her time to improve herself. Now, in Boston, when she's not knitting or working as a seamstress at David's Bridal, she's crocheting, reading, or watching the news on television.


When Olga overheard these women, she had been looking for a place to take English classes for a long time. She marched over to them and asked about the classes, which they said were being offered for free at Rosie's Place in downtown Boston.

Image by Rosie's Place, used with permission.

Rosie's Place was founded in 1974 as the self-described "first women's shelter in the U.S." They help homeless and low-income women find opportunities to better their lives.

"Just tell me where it's located, and I'll find it," Olga says she told the women.

She immediately walked out of the store and headed to Harrison Avenue in downtown Boston. She says she missed the shelter at first, almost walking into a CVS instead. But when she did walk through the doors at Rosie's Place, she was instantly excited. She was told she qualified for their English courses and was given instructions to attend the next class. She hasn't stopped going back since.

These classes aren't just any classes, and that's where the story gets good.

Olga found out that she wouldn't be completing a typical "This is how you say 'dog,'" lecture type course. Instead, her classes would be designed by Berklee College of Music students. These students would be trying out new and exciting approaches that help people retain information through music.

Kevin Leong is one of those students. He's a graduate student at Berklee College of Music and an international student. Kevin has helped run and structure this program for the past year. Essentially, the program uses a specific tool — music, and songwriting in particular — to empower women, teaching them conversational English.

For the past semester, 10 to 15 women (including Olga) have committed to learning a new language with the help of these dedicated students. Kevin says there's an 82-year-old woman from China who inspires him because she refuses to take "no" for an answer. He says she said, "I don’t speak English, but it’s never too late to learn a new language.”

Most people learn faster with music because it's a powerful mnemonic tool. Songwriting and singing are memory aids.

For example, think of the alphabet song. The letters aren't linked to one another, but it's the music that binds the syllables together to give the song meaning.

That's why using songwriting helps students like Olga pick up English a little more quickly. By having them repeat the words in a song, it helps them practice articulation and better remember the words themselves.

Kevin Leong. Image from Berklee Graduate Studies Department, used with permission.

Kevin says the women in his class feel validated and thankful because they have a place to share their stories from the past while learning a new language. Through their collective songwriting, they've come to learn that one woman was a psychologist in her home country, another a hydraulic engineer, and another, a physician.

“To see some women travel from an hour and a half outside of Boston just to come to class to learn English ... is really inspiring," Kevin says. "To be able to be a part of that, and to make it interesting for them, and to see it being effective ... is extremely gratifying.”

For Olga, this class has made all the difference.

For one, she says she's never received so much loving attention as she has in these classes at Rosie's Place. She feels she's learned a lot in just four months and loves the way they teach. She also lives alone, so she looks forward to attending every class.

"All the women I meet, I encourage them by saying, 'Go! Go! This class is very interesting, very important," she says. "Besides, they teach us with lots of love.'"

And second, Olga almost didn't get her job because she didn't speak much English. Now, she's excelling: She says she can better understand the people around her, and she can also contribute to the conversations at work too.

Now, when she attends class at Rosie's Place and one of her teachers greets her with "Good morning, Olga," she feels extremely proud that she's able to reply with "How are you?"

"You know when you’re older, sometimes it’s more difficult to comprehend new things, but here, I’ve learned a lot," Olga says. "I can understand some English now — not a lot — but I’ve accomplished a whole lot.”

The semester will be over soon, but Olga has plans to tackle a writing class in the fall.

Image by Rosie's Place, used with permission.

At a time when a lot of people are questioning whether the all-mighty "American dream" is alive and well, Olga is proof that it is.

The American dream is all about being given the opportunity to reach for your goals. And while Olga came to America with little, she has slowly but surely found a way to carve out a positive path for herself.

In a time when it feels as though things may be moving backward in America, especially for immigrants, this program should give us hope.

Olga and Kevin are a beautiful testament to the fact that these dreams still exist, and that good people are working to make America a welcoming, successful place for immigrants.