upworthy
Joy

Woman's heartwarming message to Trader Joe's employee who wouldn't accept $1 tip

Commenters had split opinions about companies that "strongly discourage" tips.

woman talking to camera, trader joe's sign
margaretcstone/TikTok & Mike Mozart/Flickr

Should customers be able to tip if they want to?

We keep hearing that customer service is dead. More and more stores have self-checkouts replacing human cashiers and websites are now opting for AI chatbots instead of a phone number. There are also the more crotchety takes, like that younger generations are "rude" and don't have the people skills we're all looking for when we go out shopping.

Maybe that's why it's so pleasantly surprising when you do have a genuinely nice customer service interaction — a great waiter or a super-friendly checkout clerk. It can legitimately brighten your day. You almost want to celebrate and shout it from the rooftops.

One TikTok creator did, more or less, exactly that when a helpful cashier at Trader Joe's blew her away. Margaret Stone jumped on TikTok to share the story of a rockstar Trader Joe's employee and the curious response she got when she tried to leave him a tip for great service.

A trader joe's storefrontMike Mozart/Flickr

“This message is for Drew, the cashier at the Trader Joe’s ... and Drew only,” she says in the video. “Hi, Drew. I bought a bouquet of flowers from you today, and I gave you an extra dollar than what the flowers were worth and you gave it back to me."

"You were slammed, working your ass off... You said 'No, company policy doesn't allow us to accept tips.' I found that to be quite ridiculous. If i want to give you a tip, why shouldn't I?"

Not content to leave it there, Margaret went home called the store manager after looking up the company policy, which says employees accepting tips is "extremely discouraged." She took management to task for telling employees they couldn't accept tips versus it being simply discouraged.

"You should probably tell your staff that. That annoyed me very much that they are probably telling you guys something different from what is actually true and not allowing you to take tips from people.

“So I will be coming back next week," she told Drew and all the viewers. "I really want to give you a Christmas present, and a tip on top of that.” She added that she wouldn't be leaving anything with management "in case something shady is going on."

@margaretcstone

Tiktok do your thing!!! #peabodyma #massachusetts #fyp #traderjoes

Margaret brought up an extremely compelling debate: Should you fight against 'no tipping' policies when you feel it's warranted, or is it better to let it go?

Some commenters found her video heartwarming and thought it was amazing that Margaret would go to such lengths to let Drew know he did a great job.

"Best customer ever," wrote one.

"May this generosity and thoughtfulness find me," said another.

Others shared her frustration that Trader Joe's and other companies won't let employees take tips for their hard work.

"Walmart pick up workers can’t accept tips either! It makes me mad! It’s pouring rain and they’re bringing my groceries to me, let me tip them!" one user added.

Others still were critical that Margaret would go through so much trouble for a dollar tip.

"A lot of companies discourage tipping. You have an extremely generous offer and kind heart, but I would let it go," someone wrote.

One commenter who claimed to work for Trader Joe's (in fact, the same TJ's that employs Drew), cautioned that employees like Drew can get in big trouble for violating tip policies:

"We are expected to be nice to our customers without extra tips. It is very nice you want to do this but we are just following rules by not accepting it. Accepting it could risk our job. We are not risking our jobs for $1."

It's not just Trader Joe's. Lots of companies won't allow workers to accept tips, and there are pros and cons to each approach.

There is a variety of reasons for no-tipping rules — usually it boils down to not wanting customers to feel obligation or ambiguity over whether to tip. It also might not be fair that, say, a cashier gets a tip for friendly service but less customer-facing workers don't have the same opportunity. So banning all tips can help level the playing field for different workers.

However, it doesn't always sit right with customers that they aren't allowed to tip, especially when they know workers are underpaid. For example, McDonald's employees are not allowed to accept tips despite the company being heavily criticized publicly for its low wages. Clearly, Margaret felt that her cashier went above and beyond and wanted to share a token of appreciation. Not being allowed to do so was frustrating.

And then there's the fact that customers are struggling too, with high prices and salaries that aren't keeping up. We've all gotten tired of the little tablets at checkout counters that prompt you for tips almost everywhere you go, so much so that they've become a meme. So sometimes it's kind of nice going to a store where you know you won't be expected to tip!

I don't know what the right answer is, but it's still cool that Margaret wanted to show appreciation to someone who worked hard to help her. Even when tips aren't allowed, a smile and a big Thank You can go a long way to brighten another person's day — no viral TikTok necessary!

Parenting

Devastated dad shares why he didn't tell his 10-year-old daughter it was her birthday

“I don’t know if we made the right decision…It’s killing us.”

@kylephilippi/TikTok

“Today’s her birthday, and we’re pretending like it’s just another day."

Kid’s birthdays are both lovely moments of celebration, and potential sources of stress for any parent, for various reasons. For dad Kyle Philippi (whom we’ve previously covered for dressing up as Jafar to cure his friend of an irrational phobia), his daughter’s 10th birthday was particularly full of anguish—since he didn’t tell her it actually was her birthday.

In a video posted to his TikTok that amassed close to 3 million views, the concerned dad shared his unique plight that brought him to this unusual decision: his daughter’s birthday falls on Jan 2, over winter break, meaning most kids wouldn’t be able to attend her birthday party. Two years prior, the Philippi found this out the hard way, when they tried to throw a party on the day, and no one showed.

“She was devastated,” Philippi let out through a sigh.

Then last year, they tried a different approach. Instead of a big social gathering on Jan 2, they had a more intimate environment of just the family and one close friend, followed by a proper party once winter break was finished. At this point Philippi explained that his daughter is on the spectrum and had auditory processing disorder—so even though she had fun at both events, she still couldn’t understand why her friend couldn’t show up on her actual birthday, and was still disappointed. That’s never what any parent wants for their kid.

To make matters more sensitive, Philippi shared that his daughter was beginning to not be invited to other classmates' parties, and suspected that part of why she yearns to have a party with all her friends there was because “she knows she’s not getting to go to everyone else’s birthday.”

Hence why Philippi and his wife decided to try something new by simply not acknowledging the birthday until they can do a party with his daughter’s school friends. Understandably, though the choice was made with the best of intentions, when Jan 2 came, there were tons of conflicting feelings.

Photo credit: Canva

“I don’t know if we made the right decision. But here we are,” Philippi shared. “Today’s her birthday, and we’re pretending like it’s just another day…and it’s killing us.”

Down in the comments people—especially those with special needs kids, or were autistics themselves—were quick to reassure Philippi that he made a tough, but right call.

“As an autistic person who struggles with birthdays, you’re doing the right thing. it’s a little unconventional, but so are kids like us!! keep it up,” one person wrote.

Another added, “these ‘decisions’ are so hard but you are doing great by taking it all into consideration and trying to do what will help her feel great on her birthday.”

It seems the real thing worth noting here is that Philippi and his wife are trying to make their kid’s birthday the best it can be for her, and that’s truly admirable. Odds are nearly every parent can relate to this on some level. And for parents with neurodivergent kiddos, that can often mean navigating uncharted territory. Maybe they’ll try a different approach next year. Maybe not. What matters is they’re trying.

And from the looks of it, the actual birthday wasn’t a total wash. In a follow up video, we see that Philippi’s daughter got her favorite chicken wings for dinner, and got to plan her upcoming birthday…which will apparently be Raggedy Ann themed.

@kylephilippi Replying to @mamamcsorley1 She ate her favorite meal today and we continued to plan out her ultimate birthday party in 9 days 🙂 #birthday #parenting #parentingtips #autism #autismawareness #autismacceptance #auditoryprocessingdisorder #surprisebirthday #birthdayparty ♬ original sound - Kyle Philippi

Naturally, Philippi will be going as Raggedy Andy, per his daughter's request.

Joey Grundl, Milwaukee pizza guy.

Joey Grundl, who was working as a pizza delivery driver for a Domino's Pizza in Waldo, Wisconsin, was hailed as a hero for noticing a kidnapped woman's subtle cry for help. It's a timeless story that continues to resonate with people today.

Back in 2018, the delivery man was sent to a woman's house to deliver a pie when her ex-boyfriend, Dean Hoffman, opened the door. Grundl looked over his shoulder and saw a middle-aged woman with a black eye standing behind Hoffman. She appeared to be mouthing the words: "Call the police."

"I gave him his pizza and then I noticed behind him was his girlfriend," Grundl told WITI Milwaukee. "She pointed to a black eye that was quite visible. She mouthed the words, 'Call the police.'"

domestic abuse, celebrity, community, kidnapped

The Dean Hoffmann mugshot.

via WITI Milwaukee

When Grundl got back to his delivery car, he called the police. When the police arrived at the home, Hoffmann tried to block the door, but eventually let the police into the woman's home.

After seeing the battered woman, Hoffmann was arrested and she was taken to the hospital for her wounds.

Earlier in the day, Hoffman arrived at the house without her permission and tried to convince her to get back into a relationship with him. He then punched her in the face and hog tied her with a vacuum power cord.

"If you love me, you will let me go," she pleaded, but he reportedly replied, "You know I can't do that." He also threatened to shoot both of them with a .22 caliber firearm he kept in his car. The woman later told authorities that she feared for her life.

An alert pizza delivery driver helped save a woman from her abusive ex-boyfriend, police say. A 55-year-old Grafton man now faces several counts of domestic ...

A day later, Grundl was seen on TV wearing a hoodie from Taylor Swift's "Reputation Tour" and her fans quickly jumped into action, tagging Swift in photos of the hero. Grundl already had tickets to go to an upcoming Swift concert in Arlington, Wisconsin, but when Swift learned of the story, she arranged to meet Grundl backstage.

"She … she knew who I was," Grundl jokingly tweeted after the concert. "I'm thoroughly convinced Taylor gave me a cold."

"This has been one of the most exciting weeks of my life," Grundl said. "I'm legitimately getting emotional and I almost never get like this. But as the likely most memorable week of my entire life comes to an end … I guess I can really say … I'm doing better than I ever was."


This story originally appeared four years ago.

Love Stories

Single man asks married men their biggest marriage regret and they don't disappoint

“She’s not complaining. She’s giving you the roadmap on how to treat her.”

Man asks married men their biggest marriage regret, they deliver

Marriage is a big step in a relationship. It's something that people think about from the time they can grasp the concept of relationships. When you factor that in with the high divorce rate, it makes sense that people want to make sure they're getting it right before they take the leap.

Typically people ask their close inner circle relationship advice. Leaning on people like their parents, siblings or friends who have been married to fill in the gaps of knowledge. But with the world being smaller than ever due to social media, it takes little effort to gather more collective knowledge from thousands of people from your target audience.

Surprisingly, people are pretty forthcoming to strangers on the internet looking for support and help. One man who goes by the name King Boiza decided to ask his internet advisors, "married men what is your greatest regret about marriage? Advise the single boys. It could be about anything." They married men didn't hesitate to answer the call in the most genuinely wholesome way.

Gleaning collective wisdom from those more experienced than you is a common practice, but being able to do it in such a large way is relatively new. Different life experiences lead to different perspectives that can be invaluable to someone still learning.

The advice provided ranged from warnings to what could be seen as universal truths about marriage.

"Your wife becomes the words you speak upon her, I regret not speaking life and good upon her," one man shares.

"In times of trouble, remember...It's not you against her but the both of you, against the problem...," someone writes.

"Listen when she speaks from the heart, once she feels unheard, she will be closed off for a long time if not forever," another advises.

"Not all women age gracefully with all their good looks and physique. Marry her for more reasons beyond her body and beauty. Seek a FOREVER," one commenter says.

Forbes reports that 43% of first marriages end in divorce with the number significantly increasing with each subsequent marriage. Finding out the regrets, struggles and triumphs of other marriages may help others feel more prepared to commit to marriage with a bit of a roadmap laid in front of them.

It's clear from the comments under the post that marriage takes work and while some of the men admittedly misstepped, they seem eager to share with others so they avoid the same mistakes.

"My biggest regret in marriage was to cheat and I'm telling you...my wife was never the same...so my advice is never cheat never ever," one guy confesses.

TikTok · Kingboiza

www.tiktok.com

"We tend to take our spouse for granted once we get married. Continue to invest your time in her. You won't regret it and she'll know that you really see her," one man shares.

But it wasn't only men who dropped by the comment section. Women stopped to share their appreciation for the wisdom being left for all to see.

"After reading this comment section, my faith in the institution of marriage is restored. Relationships are not perfect, but we gotta try with people who want to try," one woman writes.

"I don't know why I'm crying...I guess I never knew men like these existed...Your wives must be blessed," another woman shares.

If you need a dose of healthy masculinity and wholesome advice for lasting partnerships, look no further than that comment section. They're saving some future couple from heartache by simply showing up to answer a stranger's question on the internet.


This article originally appeared last year.

Health

This woman's powerful 'before and after' photos crush myths about body positivity

"Body positivity is about saying that you are more than a body and your self-worth is not reliant on your beauty."

Michelle Elman, a body positivity coach, helps people who are struggling to find confidence in their own skin. After persevering through numerous medical conditions and surgeries in her own life, Elman realized a few years ago that body positivity wasn't just about size or weight.

Things like scars, birthmarks, and anything else that makes us feel different of self-conscious have to be a part of the conversation, and she tries to make the movement accessible to everyone. Sharing her own journey has been one of her most effective teaching tools.

In May, she shared a post on Instagram of herself trying on a dress she bought five years ago in order to prove a powerful point.

In the first photo, from 2012 — when she was a size 12, she says — she's wearing a size 14 dress. In the new photo, she's wearing the same dress, though she says she normally wears a size 20.

The dress still fit.

"NUMBERS DON'T MEAN ANYTHING," she wrote in the post. "So are you really going to let a change [in] dress size dictate your day? Are you really going to let an increase in a number affect your mood?"

"A higher dress size doesn't mean: — you are less beautiful — you are less worthy — you are less lovable — you are a worse human — you are a bad person — you are a different person AND it doesn't even mean you have a bigger body."

The viral photo inspired thousands of people. While a huge majority of the comments were positive, there was still something bugging Elman about the response.

Not everyone was getting the right message.

"Since the creation of this account, I have always been told I'm beautiful 'for my size' and I never wanted to talk about it because I thought I was being pedantic but eventually decided to speak my mind about it," she says in an email.

She decided to create a follow-up post to set a few things straight about what body positivity really means.

In the second post, she took a different approach to the "before and after" shots we see so often on Instagram. People loved it.

In the caption, Elman addresses a couple of things well-meaning people got wrong about the message she was trying to spread. Some commenters said she looked "skinnier" in the 2017 photo which, though meant as a compliment, just reinforces that being skinny is somehow better.

Others said she wasn't fat enough, to which Elman could only scoff.

"If people tell you they are a certain size, believe them," she wrote.

"People think that body positivity is about trying to convince people that bigger bodies are attractive, either physically or sexually," she says.

But that's totally missing the point of what her work is all about.

"If you are still relating your love for your body to society's perception of beauty," she says, "then you are still reliant on someone else's opinion. Body positivity is about saying that you are more than a body and your self-worth is not reliant on your beauty."

Her second post is currently sitting at over 26,500 likes on Instagram — a clear sign that this is a message many of us desperately needed to hear.


This article originally appeared seven years ago.



via @Sidneyraz / TikTok

TikTok has become a great place for finding life hacks and one of the best follows is @Sidneyraz. His hook is that he shows people the "things I wish I knew before I was in my 30s." Most of his life hacks are simple, domestic tricks for cleaning the house or preparing food. But he also shares some financial advice and makes the personal admission that "not being hungover is better than being drunk."

That's a lesson that a lot of us wish we learned sooner. Like a lot of folks, Sidney is learning a lot of domestic skills in his third decade and that makes sense. That's the time when people begin to settle down with a significant other and pick up more domestic skills.

The good news is that he's not going through this life change alone. He wants to share all of it with you.

Here are 11 of his best life hacks.

Baking bacon is better than frying:

@sidneyraz

baking bacon is better than frying bacon #inmy30s #bacon


How to eat a flat chicken wing:

@sidneyraz

learned this on hot ones #inmy30s #chickenwings


A tooth-brushing trick:

@sidneyraz

30+ years of being wrong #inmy30s #oralhealth


How to stop a pot from boiling over:

@sidneyraz

it has helped many times #inmy30s #cookingtips


You can vacuum more than just your floor:

@sidneyraz

vacuuming more than just floors #inmy30s #vaccum


Did you know your dishwasher has a filter?

@sidneyraz

cleaning the dishes robot is a thing #inmy30s #dishwasher


The weatherman isn't saying what you think he's saying:

@sidneyraz

but what is the forecasted area?? #weatherreport #inmy30s


How to fill a cooler:

@sidneyraz

have a great summer y’all #inmy30s #summervibes2021


The secret behind Chinese food containers:

@sidneyraz

first time trying this #chinesefood #takeout #tipsandtricks


Hire movers:

@sidneyraz

your body will thank you #inmy30s #movingday


Not being hungover is better than being drunk:

@sidneyraz

goodbye youth. #inmy30s


This article originally appeared four years ago.