upworthy

lyft

This guy deserves 5 stars, for sure.

When we think of 5-star Uber drivers, we might picture someone who knows how to read a room (or a car, in this case), maybe someone who has an assortment of charger cables, or a bomb playlist. One Uber driver, however, is getting glowing praise for giving more like 20-star service.

Here’s what happened: A woman named Catalina (@catalinamascochina), presumably on her way to a mechanic, had lamented to her driver how she was worried the mechanic would overcharge her for unnecessary things.

This concern is not unwarranted, of course. While anyone can be ripped off by a mechanic, it's fairly well known that women are often, but not always, charged more than men for auto repairs when they appear uniformed about the going rates for certain parts and services. Shady? Yes. But a reality, no doubt about it.

- YouTubewww.youtube.com

Catalina’s driver fully understood her plight, and in the video posted to her TikTok, we can hear him saying “I know how these guys are.” That’s when Catalina seems to joke, “Tell em’ you’re my dad!”

The Uber driver must have been totally onboard with this plan, because next thing you know, we see him in full Dad stance at the shop deftly waving off the mechanic's attempt to upsell, saying “We keep an eye on it; don’t worry about it. We’ll do it next time.”

Getting even more into character, he then demanded Catalina to “pay for the oil change and let’s get out of here. Come on, follow me.” Somebody give this guy an Oscar already.

“Thaaaaanks, Dad,” Catalina cooed as they shared a hug. In the onscreen caption she also joked that “the acting skills are a little [too] good cuz why he actually yelling at me like a dad?”

While viewers did note that, ideally, women wouldn’t have to conspire with their Uber drivers in order to get fair treatment, that it was really nice to see a man willing to help out in such a cool way.

“Now THIS is the masculinity we need,” one person wrote.

“What a sweetheart,” echoed another. “You definitely got in the right uber.”

Another even suggested, “they should have a service like this for girls that don’t have fathers and need to get their cars serviced worry-free.”

Others just chimed in to give the guys kudos for his acting chops. That, and many suspected he must be a dad IRL.

dad, mechanic, dads, help, strangers, favorsDads are gonna be dads.media0.giphy.com

“He activated dad mode and immediately became frustrated.”

“You gave him a story to share at dinner with his actual kids.”

“Acting? He’s clearly a dad.”

‘He wasn’t acting. In the moment you were his child.”

The world is not a perfect place, and likely never will be. But sometimes all it takes is one act of kindness to make it all that much easier—and more enjoyable—to navigate.

Uber doesn’t exactly have a sterling reputation when it comes to keeping its riders safe. Its latest update could change that.

In a blog post, Uber CEO Dara Khosrowshahi outlined a number of new features aimed at passenger safety, including the ability to dial 911 in-app and giving riders the opportunity to designate trusted contacts who will be able to access trip details.

Additionally, Khosrowshahi pledged a stronger driver screening process and announced an expansion of the company’s Safety Advisory Board, which will now include former Secretary of Homeland Security Jeh Johnson. The feature changes will be rolled out sometime this summer.


“Every day, our technology puts millions of people together in cars in cities around the world,” he wrote. “Helping keep people safe is a huge responsibility, and one we do not take lightly. That’s why as CEO, I’m committed to putting safety at the core of everything we do.”

Uber CEO Dara Khosrowshahi speaks onstage at The New York Times 2017 DealBook Conference. Photo by Michael Cohen/Getty Images for The New York Times.

This may be little more than damage control and an effort to fight off existing and future lawsuits.

In 2016, an Uber driver in Chicago was charged with sexually assaulting an intoxicated passenger. The following year, another Chicago woman sued the ride-sharing service over sexual assault by a different driver. A Los Angeles Uber driver was arrested on suspicion of sexual assault and kidnapping in 2017, and a Virginia driver was arrested in January 2018, again, for alleged sexual assault.

An Uber car in New York City. Photo by Spencer Platt/Getty Images.

In 2017, the Massachusetts Department of Public Utilities reviewed the records of 70,789 Uber and Lyft drivers, and found that 8,206 (or roughly 11%) failed a background check — some with serious and violent convictions on their records (51 of the rejected drivers were convicted sex offenders).

If not for the screening, the drivers could still be on the road today, as they had passed whatever background check system the ride-sharing companies used.

Late last year, two women brought a class-action lawsuit against Uber, arguing negligence and systemic corruption. The lawsuit reads, in part:

“Uber has done everything possible to continue using low-cost, woefully inadequate background checks on drivers and has failed to monitor drivers for any violent or inappropriate conduct after they are hired. Nothing meaningful has been done to make rides safer for passengers — especially women. This is no longer an issue of ‘rogue’ drivers who act unlawfully.”

Among other actions, the lawsuit called on the company to address its driver background screening system.

Prominent members of the business community looking to put people before profits spoke out against President Trump's immigration order this weekend — an unexpected but welcome part of the backlash to the ban.

On Jan. 30, 2017, Gillian Tett of the Financial Times appeared on CNBC to discuss the financial risks of businesses that face off against the president and how those risks leave many CEOs loathe to speak out against any individual policy, even if they oppose it on personal and professional levels.

"They are scared out of their minds about being attacked [by Trump] ... and what that's going to do for their business," she explained.


Those CEOs aren't wrong to worry, either. Since being elected, Trump has continually taken aim at companies that have criticized him, using his Twitter account to tank their stock prices.

In December 2016, after Boeing's CEO made an argument in favor of trade agreements, Trump fired off a series of tweets about canceling plans to use the company for the new Air Force One series of planes. As a result, the company's stock price fell by 1% before recovering. Trump's tweet about Boeing and a $4 billion contract was a bit of an exaggeration; the company has a $170 million contract, which a tweet cannot cancel.

Knowing that a Trump-fueled attack on their companies — and the value of their shares — could be waiting just around the corner, here are 15 companies and CEOs who took a stand against the immigration ban this weekend:

1. Airbnb co-founder and CEO Brian Chesky offered free housing to people affected by the travel ban.

On a statement posted to its website, the company also offered a way for Airbnb hosts to volunteer help.

2. Dropbox founder and CEO Drew Houston called Trump's order "un-American."

3. Etsy CEO Chad Dickerson spoke out against the order and urged others to contact legislators and support organizations like the American Civil Liberties Union.

4. Facebook co-founder and CEO Mark Zuckerberg posted an essay to his profile sharing the story of his and his wife Priscilla's immigrant and refugee origins.

"We should also keep our doors open to refugees and those who need help," Zuckerberg wrote. "That's who we are. Had we turned away refugees a few decades ago, Priscilla's family wouldn't be here today."

My great grandparents came from Germany, Austria and Poland. Priscilla's parents were refugees from China and Vietnam....

Posted by Mark Zuckerberg on Friday, January 27, 2017

5. Google created a crisis fund to support immigrant-rights organizations.

According to a statement provided to USA Today, Google has created a $4 million crisis fund for four immigrant-rights organizations: the American Civil Liberties Union, Immigrant Legal Resource Center, International Rescue Committee, and UNHCR.

"We’re concerned about the impact of this order and any proposals that could impose restrictions on Googlers and their families, or that could create barriers to bringing great talent to the U.S.," said the company. "We'll continue to make our views on these issues known to leaders in Washington and elsewhere."

Google headquarters in Menlo Park, California. Photo by Josh Edelson/AFP/Getty Images.

6. Instacart CEO Apoorva Mehta donated $100,000 to the ACLU — and didn't stop there.

In a short Twitter thread on Sunday evening, Instacart founder and CEO Apoorva Mehta announced a $100,000 donation to the ACLU, the creation of "office hours" with immigration attorneys for employees and their families, and a pledge to expedite H-1B visas and green cards for employees in need.

7. LinkedIn CEO Jeff Weiner used Trump's ban as an opportunity to boost and expand the company's Welcome Talent program for refugees in the U.S.

8. In a blog post, ride-hailing app Lyft's co-founders John Zimmer and Logan Green committed to a $1 million donation to the ACLU over the next four years.

"We created Lyft to be a model for the type of community we want our world to be: diverse, inclusive, and safe. This weekend, Trump closed the country's borders to refugees, immigrants, and even documented residents from around the world based on their country of origin. Banning people of a particular faith or creed, race or identity, sexuality or ethnicity, from entering the U.S. is antithetical to both Lyft's and our nation's core values. We stand firmly against these actions, and will not be silent on issues that threaten the values of our community. We know this directly impacts many of our community members, their families, and friends. We stand with you, and are donating $1,000,000 over the next four years to the ACLU to defend our constitution. We ask that you continue to be there for each other - and together, continue proving the power of community."

A Lyft driver in San Francisco. Photo by Mike Coppola/Getty Images for Lyft.

9. Netflix CEO Reed Hastings didn't mince words on his Facebook page, calling Trump's executive order "so un-American it pains us all."

Trump's actions are hurting Netflix employees around the world, and are so un-American it pains us all. Worse, these...

Posted by Reed Hastings on Saturday, January 28, 2017

10. Nike's president and CEO took a stand against the ban in an email to employees.

Looking to Olympian Mo Farah's statement on how Trump's ban would prevent the four-time gold medalist from returning to his home in the U.S., Nike President and CEO Mark Parker emailed employees, urging them to "[stand] together against bigotry and any form of discrimination."

11. Postmates founder and CEO Bastian Lehmann — who also happens to be an immigrant — wrote a blog post skewering the Trump administration, saying, "I no longer believe it to be reasonable to remain silent."

He also pledged to match employee donations to the ACLU and International Refugee Assistance Project.

"The trade-off of these policies is obvious. In exchange for the guise of safety rooted in fear of those with different religious, ethnic and cultural backgrounds we will be abandoning the diverse melting pot of culture and ideas that has made the United States prosper. That is the bedrock that creative growing companies like Postmates have been built upon. Ignoring the dynamics of this diversity, which is distinctly American and has set our country apart from the rest the world throughout history is short sighted and damaging."

Bastian Lehmann at TechCrunch Disrupt London in 2015. Photo by John Phillips/Getty Images for TechCrunch.

12. Salesforce CEO Marc Benioff shared some poignant scripture and a well-known (if sadly ignored) piece of poetry, using the hashtag #noban.

13. Slack CEO Stewart Butterfield delivered an impassioned argument against the administration's actions and shared his family's own story of immigration.

"My grandfather came from Poland between the wars, at 17, sponsored by an elder sister," he wrote.

"Two more siblings made it. Everyone else died. Their parents were shot in the streets and thrown in a mass grave (we believe). Their other siblings died in the camps. Every cousin (and really, everyone they knew) was killed. That whole branch of the family tree snuffed out. And now we want to do this to others. It's bewildering and confusing and terrifying."

14. In a letter to employees, Starbucks chairman and CEO Howard Schultz unveiled a four-part rebuke to Trump's actions toward immigrants and refugees.

The plan includes supporting DACA, hiring refugees, building bridges with Mexico instead of walls, and committing to support Starbucks employees if the Affordable Care Act is repealed.

Schultz also pledged to hire 10,000 refugees in 75 countries over the next five years.

15. Twitter co-founder and CEO Jack Dorsey called the executive order "upsetting."

The day the order was signed, Dorsey shared a mini-documentary about Yassin Terou, a Syrian refugee living in the U.S.

Long before his political aspirations took flight, Trump was a CEO, which makes the response from the business community even more powerful.

If he refuses to listen to the American people and fellow politicians, perhaps it'll be the judgment of the country's corporate leaders that sways Trump's opinion one way or another.

CEOs and business leaders who are willing to take a stand against some of Trump's harmful policies may be one of the more effective ways of communicating with him.