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Costco employees let nonverbal autistic boy scan items after noticing he's overwhelmed

"Today, two Costco employees showed us what kindness and patience really look like. 💙"

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Mom shares emotional video of Costco employees letting nonverbal autistic son scan items.

Going to Costco can be an overwhelming experience for everyone. Between dodging shopping carts, weaving in and out of crazy traffic patterns, and finding your way down crowded aisles, there is no denying that Costco can be an overstimulating (and anxiety-producing) place. And for TikToker Kels (@kelsmflee) and her 3-year-old nonverbal son on the autism spectrum, their trip was made much more peaceful thanks to two mindful employees who noticed he was struggling.

Kels shared a touching video to her followers on TikTok showing the kindness they were given while checking out during a busy shopping trip. "Most days, trips to the store are overwhelming for my autistic, nonverbal 3-year-old. But today, two Costco employees showed us what kindness and patience really look like. 💙 Thank you for making our day unforgettable," she captioned the video.

@kelsmflee

Most days, trips to the store are overwhelming for my autistic, nonverbal 3-year-old. But today, two Costco employees showed us what kindness and patience really look like. 💙 Thank you for making our day unforgettable. #KindnessMatters @Costco Wholesale #AutismAwareness #ParentingJourney #NonverbalAutism #KindnessCounts #CostcoLove #SpecialNeedsParenting #GratefulHeart #EmpathyInAction

In the video, Kels' son can be seen helping the Costco employee ring up their items. He holds the scanner as the employee holds each item up to him and shows him where to scan each one. "Most people stare when my autistic, nonverbal 3-year-old son has a tough time in stores..." her caption within the video reads. "But today, two Costco employees noticed his struggle and handed him the scanner and let him ring up every item. Kindness like this changes everything. Thank you for making our day!"

Costco, shopping, costoc tripHype Bryce GIF by GranarlyGiphy

The video got an emotional response from viewers on TikTok. "This is the way our world should be. Slowing down to take a moment like this and create a core memory," one commenter wrote.

Another added, "He did so well!!! Costco is overwhelming a typical person! I can’t imagine how it is for someone with Autism. What a sweet worker❤️He was so patient and kind. Your son is adorable!"

"🥰🥰🥰 he did amazing," said another, to which Kels replied, "Thank you. We were all so proud—he was most proud though and I love that."

Kels also interacted more in the comments, sharing more about their story. "I have a son on the spectrum and it might be a good idea to get some headphones for the little boy when he’s in a loud environment like a Costco. :)," another commenter suggested. Kels shared, "This is my boy. Will not keep them on no matter how much he needs them. Literally. They [end] up broken 100% of the time."

Another viewer wrote, "this is what acceptance looks like🥰," to which Kels replied, "Yes, and we need so much more of it." Finally, another added, "Look at the joy on his face! 🥺", and Kels responded, "Literally so much joy!!"


@kelsmflee

I love how much my kids love each other. #siblings #brother #sister #sissy #siblinglove #proudmom

Kels has three children, and her 3-year-old is her youngest. On her TikTok, she has shared sweet videos of their close and loving relationship with each other over the years. His older siblings are protective and always looking out for him, including during scary visits to Santa Claus. "I love how much my kids love each other," she wrote in another video.

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Desperate man asks strangers to restore a rare photo of his deceased wife. They didn't let him down.

"As she got older and gained weight she didn't like having her picture taken. So I don't have many pictures with her."

Photo credit: Canva

Strangers step in to help grieving man restore photo of late wife

Losing a loved one is never something anyone can be prepared for, even if you know it's coming. The finality of death no matter the mental preparation for the loss hits on a visceral level that's unexplainable to those who have yet to experience such loss. While you're doing your best to pull yourself together for final preparations, every well-meaning platitude of comfort feels like a gut punch.

But you do your best to move through the days, weeks and months without feeling like a burden to those who have designated themselves as responsible to hold your grief. It's in the quiet moments after the casseroles stop coming and the beautiful floral arrangements begin to die that you have the time to go through your rolodex of memories. Some memories are clear bringing you fits of unexpected laughter, others are fuzzy and having a picture helps to bring things back into focus.

Mathew Jacobs recently joined the club that nobody wants to join after losing his wife in January 2024. The grieving husband realizes that he doesn't have many pictures with his late wife and decides to make a plea to a photo restoration group on Facebook.

a man and a woman looking at the camera Photo by Vidar Nordli-Mathisen on Unsplash

"Lost my wife in January and as she got older and gained weight she didn't like having her picture taken. So I don't have many pictures with her. The one below is one of my favorites when we were younger. Can someone please bring out our faces and get rid of the glare. Thank you in advance," Jacobs writes in the original post.

While the internet is known to be sort of a cesspool of negativity and trolls, the opposite is often true when it comes to people rallying to help a stranger. This undercurrent of internet goodness bubbled to the surface just when Jacobs needed it. People jumped in to offer condolences while others got to work on restoring the picture. By the end of the exchange of restoration attempts, Jacobs walks away with a photo clearly depicting his wife's beautiful features.


"An adorable couple! Not liking pictures of myself due to my weight issues throughout life was a true struggle. I love your unconditional love for this beautiful lady and I am sure you made her feel beautiful every day," one person shares.

"So very sorry for your loss. And I’m very glad to see that folks in this group Definitely got the job done. There are some incredible edits above. She was beautiful by the way," another says in the group.

flat lay photography of mirrorless camera Photo by Ignat Kushanrev on Unsplash

"So sorry for your loss. Let this be a lesson to anyone who hides away from the camera. One day photographs may be all we have left behind for our loved ones," one commenter reminds others.

Jacobs is overwhelmed by the kindness of strangers, saying, "after a 191 comments I don't know if anyone will see this but I really want to thank everyone for all the love. Anyone that loses someone this close to them and says they are OK is lying, and it is hard not to lose faith in the world. Things like this and the love expressed by everyone helps to remind me that the world is not a terrible place and there is love out there still."

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A man left a note after backing into a woman's car. Their text exchanges are peak wholesome.

Humans are just wonderful sometimes.

Photo credit: Canva, @martusameri/Reddit

Woman's reaction to a note on her car has people smiling.

People leave notes on strangers' cars for a host of reasons. Sometimes it's an anonymous compliment or word of encouragement. Sometimes it's a complaint about someone's parking. Sometimes it's a sales pitch for a car wash or legal services. Sometimes it's an apology for a woopsie—opening a car door or losing control of a shopping cart, dinging a stranger's vehicle.

Often the note is where the communication ends—but not always. When a man left a note on a woman's car after accidentally backing into it, she responded to him by text and their exchange has people feeling a bit better about humanity.

The exchange took place in early November 2024, the night after the incident, and it begins:

"Hey Dan this is Katie—I got your note on my car last night. Honestly I don't really see any damage—maybe the license plate is slightly crunched? Did you just back straight into the front? I don't see anything else that wasn't already there. Unless my bumper randomly falls off while I'm driving today I think you're good. 🙂 Thanks so much for leaving the note, I really appreciate it."

First of all, Dan could have bailed after bumping her car and not left a note at all. Katie could have ignored the note and went on her merry way since she wasn't bothered by it. Or worse, she could have bilked Dan or his insurance company for money. Instead, we get to see two strangers in a wholesome exchange characterized by goodwill, good faith and good feels all around.

Dan replied back: "Hi! I think I backed into your driver door. It wasn't too hard but it was late/dark so I really couldn't see much but it looked like I may have dented the door. I wasn't sure so I just wanted to leave my number."

He wasn't even sure if he had damaged her car, but he left a note anyway.

That's some seriously good karma there, Dan.

Katie reassured him that it was already dented, to which Dan replied, "lol 🫣 thank goodness I was like OH NO WHAT HAVE I DONE."

Three cry laugh emojis from Katie, followed by, "You're totally fine. This car has 415,000 miles on it literally as long as it runs I do not care. Hope you have a great Sunday!"

Dan shared that he had gone to the liquor store on the corner to get a pen so he could leave the note because he felt terrible about the dent. "Thanks for being so great!" he wrote, adding that her car and she were "amazing."

"Omg haha that's so nice! No worries at all," Katie responded. Then they wished one another a wonderful day. Let's just sit here for a moment and relish in how lovely and wholesome that whole thing was.

People reacted by sharing similar stories of car incidents gone right.

"I had a kid leave me a note yeeeears ago on an old Chevy Malibu I was driving, and it said he’d hit my car and dented it, and to call him. I called him and said I couldn’t tell him which dent was his 😂 but that he was a good kid. We had a nice laugh together and I still think about him. I hope he still has those ethics and has had a wonderful life."

"Once in college I was driving my beater 1995 Ford Escort during a snowstorm. I slid out of a parking lot right into a car slowly traveling down the snowy street - totally my fault. I jumped out and immediately apologized profusely. He was driving something equally beater-y, like a mid-90s civic or something. After a few seconds surveying the damage, he just said 'Look, I drive a piece of shit, you drive a piece of shit. I could really care less about this honestly, so let's just move along.' We shook hands and went about our days. 10/10 best fender-bender outcome."

"Same thing a few years ago with my 2004 Explorer at a university parking lot. Someone left me a note saying they hit my car, but not which part. Spent 15 minutes trying to tell which scratch/dent was new before I texted them to not worry about it and thanks for the honesty."

Some people tried to spin the exchange into a rom-com style meet cute, but Dan clarified in the comments that he is married. ( In fact, his wife was in the car with him when it happened—they were out on a date because of course they were.)

This simple exchange between two genuinely good people with nothing to gain from being kind hit people right in their humanity.

"You sir are what we need more of in society. Good old fashioned honest person with integrity. Good karma was returned to you for being honest."

"She's a real one, too! She could have easily taken that omission about the door and milked it for cash money or put you through an insurance claim. Both of y'all seem like excellent people. This exchange really did make me smile!"

"This short little back in forth they provided us restored my faith in humanity. Both just being honest and chill."

"What a nice post. Many people would see this as an opportunity to get money or the car fixed even if not OPs fault. But make OP pay. Love the thoughtfulness and honesty of Dan. And love the thoughtfulness and honesty of Katie!"

"Two lovely people. As you get older you learn to love these types of interactions with people more and more."

In a world where bad behavior goes viral, here's to Dan and Katie for reminding us that people are so often genuinely kind and honest.

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A 79-yr-old broke her leg while hiking alone. A stranger carried her back down on his back.

Rather than let her wait five hours for search and rescue, Airman Troy May and other hikers helped get Ursula Bannister to safety.

Photos courtesy of Joint Base Lewis-McChord/Airman 1st Class Benjamin Riddle (right)

Ursula Bannister was fortunate to have a group of strangers come to her rescue after she broke her leg in three places.

It's not often you see an almost-80-year-old woman hiking alone, much less on a trail considered a difficult hike. But for 79-year-old Ursula Bannister, the trek up to High Rock Lookout in Washington state is a meaningful annual tradition. She had scattered her mother's ashes atop the lookout 23 years ago and she goes back to lay flowers at the scenic spot overlooking Mount Rainier every year.

She usually goes with a family member, but this year she couldn't find anyone to accompany her. The 3.2 mile hike is steep, but as an experienced hiker with poles, she wasn't nervous about it. She made it to the top, ate her lunch and took some pictures. But soon after turning around to make her way back down, her foot caught in a hole and she fell.

“I decided to cut over to the trail, through some bush," she told KOMO News. "I went bushwhacking and my right foot found a critter hole…I went down and I knew right away. My foot was broken.”

She wrapped her leg and tried to get up with her hiking pole, but her ankle collapsed under her when she stood on it.

Unable to hike down the trail with a broken leg, she would have had to wait five hours for search and rescue.

Bannister was in a lot of pain and cried out for help. Soon strangers found her and one called 911, but the dispatcher said it would take about five hours for a search and rescue team to arrive. Bannister asked if anyone had pain killers, but no one did.

That's when 20-year-old U.S. Air Force Airman 1st Class Troy May and some friends came along to help. Rather than have her wait for search and rescue, May and his friend, Layton Allen, offered to carry Bannister back down the trail.

“I knew I was capable of carrying her down,” May, who is stationed at Washington's Joint Base Lewis-McChord, told MSN. “I really didn’t make much of a decision, I just knew I needed to carry her down if I could.”

A whole group of strangers rallied to help get the woman down the trail safely

But May and Layton were not the only strangers on the trail to offer their services to help Bannister down the mountain. A physical therapist used wood scraps to build a splint and bandaged her up. An occupational therapist helped keep her calm by doing breathing exercises with her. When May's cowboy boots—which he said he wears everywhere—started giving him blisters as he carried Bannister down the trail, another stranger who saw the situation gave May his own boots to wear. The group who accompanied her shared stories and asked her questions about her life to distract her and keep her from screaming in pain during the hike down.

elderly woman on the back of a young man on a trail Ursula Bannister being carried by Airman Troy May and friends. Photo courtesy of media.defense.gov

Bannister said it felt like all of these people were "behaving like angels coming from the sky" and she was so thankful for their help.

May took the brunt of the physical labor, carrying Bannister for most of the 1.6 mile down the mountain, taking turns with Allen as needed. To make the slow, steep trek more comfortable for Bannister, they put a backpack on the front of whoever was carrying her and ran her legs through the straps to stabilize them a bit.

The young rescuers made sure she got to the hospital and stayed with her until family arrived.

Allen then drove Bannister to the hospital in her car with May following in his car. They waited with her at the hospital until her son arrived.

“I was just overwhelmed with gratitude that these people literally came out of the woods to help me and they were totally unselfish and kind,” Bannister told MSN.

Bannister ended up with more than 10 screws and a plate in her leg, which was broken in three places. And Airman May ended up with a medal of achievement for his selfless rescue of the woman.

Air Force Airman Troy May holding achievement medalU.S. Air Force Airman 1st Class Troy May, 62d Aircraft Maintenance Squadron, holds Air Force Achievement Medal at Joint Base Lewis-McChord, Washington, Sept. 13, 2024. Photo by Airman 1st Class Benjamin Riddle

“One of the Air Force’s core values is service before self, and Airman 1st Class May clearly exemplified that core value with his actions,” said Lt. Col. Joshua Clifford, 62nd AMXS commander. “While our team of Airmen showcase amazing accomplishments every day, we relish the opportunity to focus on one Airman’s courage and recognize them for truly living the Air Force’s core values.”

"Carrying her down that evening wasn't the easiest thing to do, but it was the right thing to do," Airman First Class May told ABC's David Muir.

A tearful Bannister also offered her "heartfelt thanks" to all of the people who helped her.

“People are amazing," she told KOMO. "You know we might not agree politically we might not agree socially but we certainly agree on the human platform and people will drop whatever they’re doing to help somebody in need,” Ursula added.

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