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“A balm for the soul”
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GOOD PEOPLE Book
upworthy

jobs

via Rob Dance (used with permission).

CEO Rob Dance holds a list of things he's "sick" of hearing from his employees.

Since the COVID-19 pandemic disrupted workplaces worldwide, there has been a greater push for improved work-life balance and many companies are taking notice. The exciting thing is that when companies become more flexible, their employees become happier and more productive.

It’s a win-win for all involved.

Rob Dance, the CEO of ROCK, a technology consulting company in the UK, recently went viral for posting about his approach to work-life balance on Instagram. What, at first, appeared to be a CEO reprimanding his employees revealed a boss who knows how to get the best out of is team by treating them like adults.

The post was of Dance holding a whiteboard that reads:


Things I’m sick of hearing from my employees:

- Can I leave early today

- I’ll be late in the morning

- My child is sick, can I rush off

- I’ve got a doctor’s appointment tomorrow, is that okay

- I’m going to be late back from lunch, I’ve got some things to sort.

I don’t care.

I hired you for a job and I fully TRUST you to get it done.

I don’t need you to account for every single hour.

Times have changed, and the workplace is different these days.

People are sick of being treated like children.

All that should matter is that everyone is happy, and that the work gets done.


He also shared his advice for companies on how to treat their employees. “Treat your staff like adults. That’s it, that’s the big secret,” he wrote. “Give them autonomy. Respect that they have lives outside of work. Don’t gaslight them into being grateful for not being fired every day.” Because in the end, the only thing that matters is if they get the job done. “Output should always trump hours,” he concluded.

Upworthy contacted Dance, who explained why managers still hesitate to treat their employees like adults.

“Many bosses don't trust their employees and keep extremely close tabs on them because of past experiences and a desire for control. They might believe that micromanaging ensures productivity and prevents issues,” he told Upworthy. “Additionally, the pressure to meet business targets can drive bosses to monitor employees obsessively, thinking it will lead to better outcomes. This approach, however, only undermines trust and destroys morale in the workplace. It creates a toxic environment where employees feel undervalued and stressed, leading to higher turnover rates and decreased overall performance. Instead of fostering a culture of accountability and growth, this behavior only promotes fear and resentment.”



Dance says that technology has helped drive demand for improved work-life balance.

“Mobile technology definitely started to blur the lines between one’s professional and personal life, making it tough to switch off from work,” he told Upworthy. “As a millennial leader, I've always valued work-life harmony for my staff, helping them to achieve both flexibility and finding purpose in their work.”

The ROCK CEO also has advice for employees who’d like to gain their employer’s trust.

“Always deliver quality work and aim to meet or exceed expectations. Keep communication lines open by regularly updating your manager on your progress, challenges, and successes,” he told Upworthy. “Take the initiative to go beyond basic requirements, showing your willingness to contribute more. Act with integrity by always being honest and ethical. Seek honest feedback and make tangible improvements based on it, demonstrating your commitment to growth. Finally, a big one is building positive relationships with everyone you work with, as strong connections are what help to build real trust.”

Photos by Eddson Lens (left) and Big Bag Films (right)

Librarians and bass guitar players were both mentioned as "good people" professions.

Have you ever noticed that the majority of people in certain jobs seem to be a bit nicer that most other people? More solid? More honest? A little more high-level humans overall?

While there's a wide range of personal diversity in every profession, there are some careers that seem to either attract or produce exceptional people. Exceptions to the exceptional exist, of course, but there are some jobs that people are calling out—with many people in agreement—as having the "coolest, most honest, most together people."


Park Rangers

People who care about nature, protect our public lands and help educate the public about good stewardship? Not surprising that Reddit users would call those folks solid human beings.

"Park rangers are some of the coolest, most genuine people you'll meet. They care deeply about nature, are always willing to help visitors, and have fascinating stories about the wildlife and landscapes they protect." – Sexy-Ass18

"Seconded. First thing I ever wanted to be was a park ranger, because the ones I knew were just the coolest." – belligerentoptimist

"Can confirm all of this. One of my best friends from high school is a LEO ranger and actually now in a fairly major role at Yellowstone. She is seriously the coolest individual, absolutely one of the best humans ever. She went to school for wildlife education or something like that, but has gone to FLETC training and basically ran the internal prison at Yellowstone for a while. She is one of the most badass people I know. She told me once that they have millions of visitors per year. All of those visitors bring all of their problems (domestic abuse, drugs, alcoholism, theft, etc) to the parks with them, so.... the park had a prison for holding people until they could be turned over to other law enforcement. They also had particular people who would deal with visitors who died in the park, including liaising with families, helping arrange to get remains returned home, etc. And that happened regularly. Apparently national parks are a major suicide destination, which is incredibly hard on the rangers who have to deal with it. She told me stories about deaths at the Grand Canyon when she was there.... It was exactly as bad as you imagine it would be to deal with suicides at the Grand Canyon. They do not leave them there, so.... Yeah. And people have to clean it up. It's absolutely insane all that goes on in the major parks that nobody thinks about." – SpectrumDiva

"One of my college friends is a park ranger. He's just the coolest guy. Always feel lucky when we get to hang out, get our kids all mixed up.

That being said, he's raising fearless heathens. One picked up a snake and was like "it's ok, we have the antidote in the truck." while waving it at my poor, defenseless city kids. They just ran away haha. Park ranger friend made his kid put the snake back and gave him an earful about not harassing wildlife and city people." – ButtWhispererer

Librarians

Lots of love for librarians out there.

"Honestly, from my anecdotal experience...librarians. Smart, consistently know how to deal with the greater public, great resources of knowledge, and live for the truth." – SirVeritas79

"I have always loved the way they talk to me when I have a question. I never feel stupid or bad for asking. They really are a 'people person.'" – SillyGayBoy

"YES! Agree! My wife and I have a couple of friends who are librarians and they are probably some of the smartest, most patient and kind people we know. And none of them are 280 years old, which used to be the stereotype I had of librarians because that was all I ever saw growing up. One of those friends is married to a childhood buddy of mine - they are both in their late 40s - been together since their 20s. When they first met I was shocked that someone so young was a librarian lol but also thought it was awesome. I’ve told them both many times that they can’t ever get divorced because we are keeping both of them ha ha

"Seriously though librarians are community treasures and a way underrated profession. 💯" – Intrepid_Detective

"I worked at as a children's librarian assistant for 3 years. It was awesome. People there were so chill, easy to get along with. Best office environment ever. Good stable government job, no need to constantly apply for grants or hustle. And knowledge all around." – kathmhughes

"As a librarian, I've often remarked that the best part of the profession is other librarians." – thatbob

Bass Players

"Bass players in a jazz band...best job in the world I might add." – myobservationonly

"Bass players in general honestly. Which is a tough thing to admit as a guitarist." – tintedwithrose

"As a pianist who usually plays right next to them...agreed. Bassists are my homies." – Casul_Tryhard

"As a drummer I totally agree. My bass player is probably the most talented member of our band, but he'd rather put everyone else in the spotlight. Also, even though he's super frugal he will gladly pay for dinner and drinks and buy us tickets to shows. He's a great guy and I'm really proud to say he's my friend." – Childish_Calrissian

"Most of the bassists I've met are kind, selfless people. I think there's something about the role of the instrument itself that attracts the kind of people who enjoy holding it all together without needing the attention and adulation that comes with it.

Of course, being a bassist myself, this could be complete bias lol." – the_alt_fright

"Singer here. It’s true. Every bass player I’ve played with is an exceptional human. My wife is one and she’s my rock. The bassist I played with on Saturday has his own non-profit for homeless outreach. My main bass player makes incredible falafel wraps when we carpool, with sourdough pita from scratch." – cha-do


Toll Booth Operators (but only in certain places, apparently)

Oddly enough, some toll booth operators in certain countries and specific places in the U.S. got a shout-out for being utterly delightful.

"In Japan, for some inexplicable reason, tollbooth operators. Everytime I take the freeway, those people are the friendliest, cheeriest, just overall nice people I meet in a month. Zero clue why." – festoon_the_dragoon

"It's actually the same here in Ireland. Always wondered why but they are super friendly every time you go through." – 5Ben5

"The toll booth operators on the Mackinaw Bridge are all super nice." – HalfaYooper

"I’ve actually had pretty positive experiences for the most part while using tolls in the northeast US! Pretty shockingly friendly people. To the point where my partner and I were like, 'how do you think they stay so cheery while literally sitting in the middle of a highway for hours on end?'" – Outandabout2023

"A few weeks ago I was driving to Topeka, KS and the toll booth operator was so friendly and asked me if I was doing anything fun in Topeka while I was there. I told her I was just picking up a movie from Vintage Stock but she was so friendly and the best part of my mini road trip from KC. I’ve actually never had an unfriendly Kansas toll booth experience." – i_n_c_r_y_p_t_o

Geologists

"Every geologist I ever met has been a pretty interesting, humble and enjoyable person to be around. Somebody who works in the field will probably reply back and disagree, lol." – LittleKitty235

"My father was a geologist, in the 70s he quit working for (major US oilco) because they wanted him to falsify data. So, yeah, they're honest. My dad told me once that it was one of the most romantic of the sciences...it wasn't the study of rocks but of how planets are formed, and therefore life. I so miss him." – WorldBiker

"Came here to say Geologist and surprised to see it near the top. We are awesome haha!" – Latchkey_Wizzard

These responses also prompted a flood of geologist puns, which pretty much rocked:

"They probably had a good foundation growing up."

"Agreed. Very down to earth and grounded in reality."

"I think they just don't try to find faults in people."

"They're good at digging beneath the crust of a person and seeing what's on the inside.'

"Generally speaking, rock solid people."

"They focus on having good mantle health."

"At their core, they accept the fluid nature of existence."

"They’re really gneiss, and don’t take friendship for granite."

"They’re truly sedimental people."

"There has to be one or two who are full of schist though, right?"

"I bet they dig these comments!"

Local Beat Newspaper Reporters

"Print reporters who’ve covered the same community their whole lives are pretty amazing people. People like to glom together all media, but reporters with a civic drive are some of the most curious and honest people I’ve ever spent time around. If you want people who really want to get to the bottom of a story and operate from facts/evidence, these are people to pay attention to. We owe a lot of what we actually know for sure in society to the labor local reporters." – SenorSplashdamage

"Very true, but they're all nearing extinction. The ones I know are just struggling to make it to retirement.

I've been a media guy for nearly four decades. Print reporters are good people." – Lincoln_Park_Pirate

"My uncle was a reporter in the Twin Cities his entire career. He wrote for the paper and local magazine. Extremely interesting guy who has a story about everything and seems to know the history of every patch of land and building in the area." – evilhomer3k

"I live in a small-ish town (about 15,000 residents). For years, we had a local paper, but it eventually went under as it was not profitable as the world moved more toward internet news. So, for a few years, we had nothing. Then, a guy who didn't even live in the town (but it was where he grew up) started an "online newspaper" and covered everything that went on (good and bad) pretty much as a labor of love and in addition to his job as a reporter at one of the much larger local papers. He makes a little bit of money from banner ads and sponsored ads, but that pretty much only covers his costs. However, he spends his time covering things in town, interviewing people, going to meetings, writing obituaries, etc. Plus, of late, he has taken some high school and college students under his wing and sent them out to report on some things in town. He is not obligated to do ANY of it - he's not profiting from it in any way, it is of no advantage to him, but he does it anyway... That speaks volumes about his character to me." – Madeline73

The human family is full of all kinds of people with a virtually endless array of personalities, characteristics, qualities and interests. But some simply stand out for their awesomeness and congregate in certain jobs, so here's to the park rangers, librarians, bass players and others who have earned a reputation for being solid human beings we can all appreciate.

Brielle Asero lost her job after 2 months.

TikTokker Brielle Asero, 21, a recent college graduate, went viral on TikTok in October for her emotional reaction to the first day at a 9-to-5 job. The video, which received 3.4 million views, captured the public’s attention because it was like a cultural Rorschach test.

Some who saw the video thought that Asero came off as entitled and exemplified the younger generation’s lack of work ethic. In contrast, others sympathized with the young woman who is just beginning to understand how hard it is to find work-life balance in modern-day America.

“I’m so upset,” she says in the video. "I get on the train at 7:30 a.m., and I don't get home until 6:15 p.m. [at the] earliest. I don't have time to do anything!" Asero said in a video.


“I don’t have the time to do anything,” she continued. “I want to shower, eat my dinner, and go to sleep. I don’t have the time or energy to cook my dinner either. I don’t have energy to work out, like, that’s out of the window. I’m so upset, oh my god.”

@brielleybelly123

im also getting sick leave me alone im emotional ok i feel 12 and im scared of not having time to live

On December 16, Asero gave an update on her professional life, and sadly, things aren’t going too well. After just 2 months on the job, she was laid off. It had taken her 5 months to find the job and she had recently relocated to New York City to be near the office.

"I worked for a startup, and they didn't have the workload or the bandwidth they needed to train me and to give me work to do," she said. Being laid off during the holidays makes Asero's situation even more difficult because most employers are closed for business in late December and early January.

Asero had some stern words for those who would blame her for losing her job.

"I know that I'm a hard worker, and my boss literally said that I'm one of the smartest people he's ever had working under him, and he knows that I'm going to land on my feet, and he will give me a great referral to anybody, so don't start," she warned.

@brielleybelly123

can someone tell me im going to be okay !!!! feels like the world is ending i need a job immediatley i am feeling so lost rn like i moved for this...!?

"I have done everything I possibly could have, and it's still not enough," she said. To supplement her income while looking for her next big break, Asero says she will look for work as a server or nanny.

Even though Asero took a lot of criticism for crying after her first day at work, the comments on the new video were overwhelmingly positive and supportive. There were also a lot of people who shared how they had recently been laid off, too.

"Just want to note that there’s no shame in taking a service job while you’re still looking. You’re going to be okay, you got this," Baby bel wrote. "It happened to me, seems like ur life is ending, but I promise it's just getting started. You’ll laugh about it at some point," Rachie added.


This article originally appeared on 12.22.23












Photo by Danial Igdery on Unsplash

Do we need to redefine what we mean by "low-skill" labor?

A software engineer who used to work at Taco Bell has prompted a debate over “skilled” and “unskilled” or “low-skill” jobs and how much value we place on workers based on those labels. A post on Reddit shows a screenshot that reads:

“Idk man I’ve worked at Taco Bell and as a software engineer and the job that takes way more skill is not the one u would expect lol. Making a quesarito during lunch rush is 10x harder than writing any sort of algorithm. Service jobs are not ‘low skill’ bro lmfao.”

Others who have also worked service jobs weighed in with their thoughts and experiences, with some agreeing with the tweet and some vehemently disagreeing.


Some said "low-skill" doesn't mean easy, just not something that takes long to learn.

“Low skill doesn't mean easy. It just means that it doesn't take long to train.

Low skill jobs are usually hard AF, because a lot of people can do them, often it's physical and the profit margins can be low. So, people get exploited.

High skill jobs can be very easy. If the profit margins are high, the job is mostly mental, and there aren't that many people that can do it then you get treated better. A doctor at the end of their career is generally not stressing themselves out taking patient appointments.”davidellis23

“Yes, they are low skill.

I was trained to be a waiter in 3 days, and there wasn't much difference between myself and waiters with 10 yrs experience.

I studied 4 yrs for a CS degree, have been working and learning for for awhile as a dev, and I still don't know sh*t about sh*t.” -Sonmi451-

“The spirit of what this guy is saying is right, he’s just using the wrong words.

IT jobs are way more skilled than service work. But service jobs are far and away much more difficult than IT jobs to actually do day in and day out. Service work is emotionally draining and soul crushing

IT jobs test knowledge, service jobs test will.”

In some ways, it’s an issue of semantics, and the actual definition of “skill” doesn’t make the discussion much clearer. Merriam-Webster defines "skill" as “the ability to use one’s knowledge effectively and readily in execution of performance,” "dexterity or coordination especially in the execution of learned physical tasks” and “a learned power of doing something competently: a developed aptitude or ability.”

While it’s true that the training involved in jobs like food service is not nearly as long or involved as becoming a computer programmer, calling that work “unskilled” or “low-skill” doesn't really go along with the definitions of the word. It can also seem to devalue the skills necessary to be good at various kinds of jobs. Is multitasking not a skill? Is anticipating needs not a skill? Is handling difficult customers not a skill? Is problem-solving on the fly in a fast-paced environment not a skill?

“Food service in the kitchen especially is ALL about multitasking, efficiency, and pivoting. I got four orders coming up, what can I prep now so it's ready with the rest of the next two customer's food? Ope now there's five. Customer says they had a large fry but cashier didn't ring it up or they didn't order it, gotta put more fries down either way.

Any mistakes or poor choices moment to moment mean everything gets slowed down. It's much less like one task and more like 20 where in most cases you have to do things out of order because stuff takes time to cook but you don't want food to get cold.” Hawkatom

Some suggested using alternate terms that feel more accurate, such as "credentialed" or "specially trained."

"I prefer 'credentialed' or not. Whether or not you need a certificate before your on the job training is an orthogonal concept from how much job specific training or skill is required." Bakkster

"In economics 'skilled labor' means jobs that require training/apprenticeships this it's doctors, plumbers, lawyers, masons et al.

Unskilled labor does NOT mean that the job requires no skill only that you don't need certification or training to claim the title."No-Appearance-9113

Much of the discussion boils down to the fact that we place more value on certain skills than on others and pay accordingly, despite the fact that we rely on the people who do those difficult "unskilled" or "low-skill" jobs all the time (while there are plenty of highly skilled jobs that only benefit a small portion of the population). We need all kinds of workers, of course. We just need to be mindful of not judging some jobs as less challenging, less important or less valuable simply because they are labeled as "low-skill."