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Cardiff man helps homeless women after they were refused water at McDonald’s

“I’m no saint, but this small act of kindness cost me about £20.”

Jonathon Pengelly and Polly.

It goes without saying that water is a basic human right that should never be denied to anyone. So, when a homeless woman named Polly in Cardiff, Wales, was refused a drink at her local McDonald's in 2018, a good Samaritan wouldn't stand for it.

Jonathon Pengelly couldn't believe his eyes when the cashier told the woman no. "I don't know what was going through their minds but a lady, clearly homeless was asking for a basic human right; and for a multi-billion pound company, for them to say no is disgusting!" Pengelly wrote on Facebook.

Pengelly was behind the woman in line, so he offered to buy her and her friend something to eat and was shocked at Polly's response.

"She asked for a single cheeseburger and that was it," Pengelly said. "We bought as much as we could carry so I knew she wasn't going to be hungry." He then sat and ate with them and was blown away by their positive attitudes. So he brought them back to his house, where they showered and brushed their teeth. While they cleaned up, Pengelly prepared some food to tide the women over for a few days.

Pengelly posted about the evening's events on Facebook to raise awareness about the problem of homelessness in the U.K. "I'm no saint, but this small act of kindness cost me about £20," he wrote. "I know 90% of people reading this will earn about 10 times that a day…If you see someone on the streets, don't look down on them like they're nothing. You don't know what they've been though! Spare a little thought!"

Pengelly's experience didn't just open up his eyes to a real problem—he made a friend as well. "Me and Polly have chatted on the phone and I've promised her that she will never go hungry or cold again!" he said.

Here's Pengelly's full post:

"Well, my night took an unexpected turn! So I finished my night out, ended up in the dreaded McDonald's queue. I couldn't help but notice the lady in front me, all she asked for was a cup of hot water.

The member of staff told her no. I don't know what was going through their mind but a lady, clearly homeless was asking for a basic human right; and for a multi billion pound company, for them to say no is disgusting!

My heart was shattered! So I spoke to her and told her to order what she wanted, expecting her to order everything. I was so shocked. She asked for a single cheese burger and that was it. We bought as much as we could carry so I knew she wasn't going to be hungry.

I couldn't just leave this lady go, she was so warming and so lovely. So I sat with her, on the cold hard floor, in the middle of winter and you know what I did? I cried my eyes out.

You know if people of Cardiff walked passed them and didn't do anything because, financially, they weren't in the position, I would understand. But people walked passed and laughed at them. I don't care who you are, If this was you; and you're reading this I hate you!

When I got to speak to them I was genuinely shocked at their story and how educated they were! So full of life and enthusiasm and they literally have nothing!

I invited polly and her mate back to my house and we all cooked enough food to feed them and their friends for the next few nights. We boxed them up and packed them in their bags.

Polly and her mate have had showers, brushed their teeth and they both said they have ever felt so appreciated in their life.
I'm no saint, but this small act of kindness cost me about £20. I know 90% of people reading this will earn about 10 times that a day.

It costs nothing to be kind, and I genuinely hope people share this to raise awareness of homelessness throughout the UK!
Me and polly have chatted on the phone and I've promised her that she will never go hungry or cold again! I've given her blankets, pillows and a backpack full of food.

If you see someone on the streets, don't look down on them like they're nothing. You don't know what they've been though! spare a little thought!

I don't care if I look like shit cause I'm crying!

Polly, you've changed me!"


This article originally appeared seven years ago.


Joey Grundl, Milwaukee pizza guy.

Joey Grundl, who was working as a pizza delivery driver for a Domino's Pizza in Waldo, Wisconsin, was hailed as a hero for noticing a kidnapped woman's subtle cry for help. It's a timeless story that continues to resonate with people today.

Back in 2018, the delivery man was sent to a woman's house to deliver a pie when her ex-boyfriend, Dean Hoffman, opened the door. Grundl looked over his shoulder and saw a middle-aged woman with a black eye standing behind Hoffman. She appeared to be mouthing the words: "Call the police."

"I gave him his pizza and then I noticed behind him was his girlfriend," Grundl told WITI Milwaukee. "She pointed to a black eye that was quite visible. She mouthed the words, 'Call the police.'"

domestic abuse, celebrity, community, kidnapped

The Dean Hoffmann mugshot.

via WITI Milwaukee

When Grundl got back to his delivery car, he called the police. When the police arrived at the home, Hoffmann tried to block the door, but eventually let the police into the woman's home.

After seeing the battered woman, Hoffmann was arrested and she was taken to the hospital for her wounds.

Earlier in the day, Hoffman arrived at the house without her permission and tried to convince her to get back into a relationship with him. He then punched her in the face and hog tied her with a vacuum power cord.

"If you love me, you will let me go," she pleaded, but he reportedly replied, "You know I can't do that." He also threatened to shoot both of them with a .22 caliber firearm he kept in his car. The woman later told authorities that she feared for her life.

An alert pizza delivery driver helped save a woman from her abusive ex-boyfriend, police say. A 55-year-old Grafton man now faces several counts of domestic ...

A day later, Grundl was seen on TV wearing a hoodie from Taylor Swift's "Reputation Tour" and her fans quickly jumped into action, tagging Swift in photos of the hero. Grundl already had tickets to go to an upcoming Swift concert in Arlington, Wisconsin, but when Swift learned of the story, she arranged to meet Grundl backstage.

"She … she knew who I was," Grundl jokingly tweeted after the concert. "I'm thoroughly convinced Taylor gave me a cold."

"This has been one of the most exciting weeks of my life," Grundl said. "I'm legitimately getting emotional and I almost never get like this. But as the likely most memorable week of my entire life comes to an end … I guess I can really say … I'm doing better than I ever was."


This story originally appeared four years ago.

Pop Culture

One moment in history shot Tracy Chapman to music stardom. Watch it now.

She captivated millions with nothing but her guitar and an iconic voice.

Imagine being in the crowd and hearing "Fast Car" for the first time

While a catchy hook might make a song go viral, very few songs create such a unifying impact that they achieve timeless resonance. Tracy Chapman’s “Fast Car” is one of those songs.

So much courage and raw honesty is packed into the lyrics, only to be elevated by Chapman’s signature androgynously soulful voice. Imagine being in the crowd and seeing her as a relatively unknown talent and hearing that song for the first time. Would you instantly recognize that you were witnessing a pivotal moment in musical history?

For concert goers at Wembley Stadium in the late 80s, this was the scenario.

The year was 1988. Seventy-two thousand people gathered—along with 600 million more watching along on their televisions—to see headliner Stevie Wonder as part of Nelson Mandela’s 70th birthday tribute concert.

However, technical difficulties (or perhaps some divine timing) rendered Wonder unable to perform his act. Chapman had already played a three-song set earlier in the afternoon, and yet she agreed to step up to the microphone.

Armed with nothing but her guitar, the shy and stoic Chapman captivated everyone to silence. And the rest is history.

Watch:

Using just a simple story, “Fast Car” conveyed a million different themes—the challenges of class and poverty, seeking escape from a small town and yearning for freedom and new opportunity. It’s easy to see why some find the song heartbreaking, while others find it hopeful.

After the Mandela gig, the song became a worldwide hit, earning Chapman Grammy awards and shooting her to stardom. What’s more, she introduced a new wave of socially-conscious music filled with gentle yet brutally truthful introspection. Since that fateful day, her name is forever synonymous with a quiet revolution. We are quite lucky to get to experience it so many years later.

At the 2024 Grammys, Tracy Chapman took the stage again after 15 years out of the public eye for a surprise performance of "Fast Car" alongside country music star Luke Combs. After the performance, "Fast Car" entered the Top 40 and climbed country radio charts.


This article originally appeared two years ago.

A kite surfer rides the wind and waves.

Thanks to an Olympic kite surfer being in just the right place at just the right time, a woman in danger of drowning was discovered far from shore and rescued off the coast of Brazil. And thank to the kite surfer testing out a new camera on his board, the whole dramatic incident was captured on film.

Brazilian Olympian Bruno Lobo was out kite surfing off the coast of the city of São Luís, Brazil, on January 10, 2025, when he heard a cry for help. Soon he spotted a woman who was clearly struggling in the water. "I promptly approached her with the kite, tried to calm her down and asked her to climb on my back (as) she was very tired and had no strength," he wrote in an Instagram post where he shared the video. It appears she was far from shore and was unable to get back by herself.

“I was very surprised at that moment to see someone at that level in the sea, and when I recognized that she was drowning I promptly went in her direction to help,” Lobo told CNN Sport. He was able get her back to the shoreline where she was attended to by lifeguards.

Some people were confused about how the rescue was filmed. It looks like Lobo was using a 360 degree camera attached to the end of his board. The technology of these cameras allows for a view from all angles, usually with a stabilization feature that makes for a smooth result. In addition, layering images from two lenses eliminates seeing the stick that's attached to the camera, making it look like the camera was just hovering in the air.

It was Lobo's desire to test the camera that prompted him to go out that day. The woman, who has since been identified as Maria Eduarda, shared her thanks in the comments of Lobo's post:

"Words can't describe my gratitude! It was the salvation that God and my guides sent to me. I really could not handle it if I spent 5 minutes on the high sea even knowing how to swim and using anti-drowning techniques. Thank you very much and I wish you showers of blessings in your life!" Eduardo truly was fortunate, since Lobo had considered not going out that day due to the cloudiness.

The governor of the Brazilian state of Maranhão presented Lobo a medal of honor "in recognition of his act of bravery in saving the young Maria Eduarda," adding that the kite surfer "makes Maranhão proud in sport and in life."

The rescue is a good close-up illustration of how hard it is to see someone in the water, even when conditions are relatively calm. It's also a reminder that even strong swimmers can be pulled by strong currents and find themselves in a harrowing situation without warning. Some people shared that the Brazilian in particular can be dangerous.

"The rip tides along the entire coast of Brazil kill hundreds each year. Locals all know which beaches can be enjoyed under what conditions, but tourists have no idea."

"I was helicoptered out of a rip tide off the east coast of Brazil. This brings back memories."

"A tip from a native Floridian for tourists: Rip tides are narrow. If you find yourself being pulled out by a rip tide, swim parallel to the beach until you're out of the current and then swim to shore. You will never make it fighting directly against the current."

Lobo, who is an orthopedic surgeon in addition to being an Olympic kite surfer, also warned people to respect the water. "Stay alert about the danger of the sea, rivers and anywhere you don't know because the current in some places is usually very strong!" he wrote.

In reflecting on the events of that day and the interviews he fielded in the aftermath, Lobo said he was only doing his duty and that he felt he was being used as an instrument of divine intervention. "We don't explain how God does, but I know he has a purpose for each of us!" he wrote. "May we be instruments in His hand, to love others and to do good.☝🏻 🙏🏻"