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Flight attendants have stories for days.

In some ways, airplanes are a great equalizer. People from all economic brackets, political persuasions, cultures, and walks of life fly on planes occasionally, so every flight is like a mixed bag of humanity.

Flight attendants see it all and have to interact with the vast array of people in all their quirks on a daily basis. Their job requires providing friendly customer service and also keeping passengers safe, which isn't always easy. Naturally, most flight attendants have stories for days, but we're not always privy to them.

flight attendant, flying, airplane, airlines, air travel Flight attendants have to interact with all kinds of people every day.Photo credit: Canva

A flight attendant named Savannah is giving us an inside look at the weird, funny, and surprising interactions she has with passengers, and it is a hoot. Savannah works for Delta, and her "Life of a Flight Attendant" videos have become viral favorites. It all started with a TikTok video where she launched right in with a handful of brief anecdotes:

"A guy in first class asked if he could smoke a cigarette, and when I said no, he said, 'But I'm in first class.'"

"One lady asked why there was orange juice in her mimosa."

"When we landed it was still dark outside, and one guy literally asked me if our flight took that long cuz it was nighttime again. Mind you, we left at 5:00 a.m. for an hour flight."

@savannah0191

Replying to @Terry she did in fact choose to fly to atlanta :)

"I had to inform one lady that we weren't the only airline that allowed babies when there was a baby crying—mind you, for like 15 seconds—and she said she was never flying Delta again. Because of the crying baby."

"The lady's husband asked why there wasn't a dinner on a 45-minute flight. At 8:00 a.m."

Savannah shared that she's had multiple passengers walk into the bathroom barefoot or in socks. One little boy asked if she was related to Tarzan. One lady dropped her back on Savannah's foot and told her to "Take care of it." She's had people tell her to ask the pilots to turn off the engines because they are too loud.

And that's just Part 1. Savannah has made 15 of these so far and she's gathering more stories by the day.

@savannah0191

Replying to @Terry she did in fact choose to fly to atlanta :)

Here's one fan favorite from Part 15:

"We board in Minneapolis and this lady comes on, she's like, 'I can't find my seat,' and I said, 'Can I see your boarding pass?' She was like, 'Well, I'm at G18.'

I said, 'Ma'am, there's no G on this plane. It's ABC DEF.' And she was like, 'Yeah, but my boarding pass says G18.' And I said, "Oh, that's the gate. We're parked at G18. Can I see your boarding pass? I'll let you know what seat you're in.'

She was like, 'I want to sit at G18.'

'Well, that's inside the airport, up the jetbridge. Um, can I see your boarding pass, and I can just, um, let you know your seat number?'

'Well, I want to sit at G18 and I'm not sitting anywhere else.'

airport, airlines, airplane, flight gate, flight attendant G18 is a gate, not a seat, ma'am. Photo credit: Canva

'I'm gonna propose a solution. You can go sit at G18 in the airport or you can hand me your boarding pass and I can show you your assigned seat and you can go to Atlanta. So, I'm gonna leave it up to you—it's your call—n=but there isn't a G18 on this plane. I'm very sorry. If you do want to sit at G18, it is in the airport, okay?'"

Can you imagine having conversations like this on a daily basis?

Some of Savannah's stories are just delightful, such as the kid who tried to convince her to give him gummy bears while his mom slept beside him or the elderly man who recognized her from TikTok and pulled up her account to show her her own face.

@savannah0191

guaranteed that mom heard our whole conversation 🥲😅

Part of what people love about Savannah's storytelling is that she has great timing and facial expressions. But she also seems like a genuinely sweet person who is perfectly suited to her job, which is always lovely to see. You can't interact with humans all day without a sense of humor. You also can't do it without actually liking people in general. Based on Savanna's viral video from 2021 in which she explains what she thinks about passengers based on what they're wearing, she really is well suited to interact with people all day:

@savannah0191

welcome onboard 🥰🥰 #flightattendantlife #greenscreen

You can follow Savannah on TikTok for more.


Science

A study reveals the cheapest time to buy airfare

The average flyer misses the best deal by 15 days.

Taking a trip on the airline.

Everyone seems to have a theory on the best time to purchase airfare to save the most money. Some say it's right before take-off. Others will swear that prices are lowest six months before the flight. Well, now we have the truth. In 2022, a scientific study was conducted by Expedia and the Airlines Reporting Commission that found the best times to buy flight tickets to get the best deal possible.


When we actually buy:

DOMESTIC: 32 DAYS IN ADVANCE

INTERNATIONAL: 59 DAYS IN ADVANCE


When we should buy:

a boarding pass on someone's smartphone in front of flight board

Get your boarding pass ready.

Photo from Pixabay.

DOMESTIC: 57 DAYS IN ADVANCE

The ideal advanced-purchase time for domestic flights to snag the lowest average airfare is 57 days before take-off. Prices climb most rapidly in the 20 days leading up to the flight. On a flight that averages $496, it will cost $401 57 days before the flight, and around $650 the day of departure.

INTERNATIONAL: 171 DAYS IN ADVANCE

For a ticket that averages $1,368, the lowest average of $1,004 happens around 171 days before take-off. On the day of, the price will be around $1875. Ticket prices begin to dramatically escalate 75 days leading up to departure.

(H/T Conde Nast Traveler)


This article originally appeared ten years ago.

Unsplash

A pilot addressed everyone's very real fears in such a validating way.

Flying is a little scary even during the best of times. While statistically extremely safe compared to driving and other forms of transportation, lots of us feel extra anxious and vulnerable so high off the ground and with so little control over what happens. Add in stories over the past few years about planes malfunctioning and rising questions about the reputation of Boeing, a leading name in aircraft manufacturing, and anxiety is at a high. Some estimates say about 25 million adults suffer from a legitimate phobia of flying, and even if you're not one of them, I'd be willing to bet you grip the armrest extra tight when your plane hits some unexpected turbulence!

Matters weren't helped with two tragic, high-profile plane crashes on U.S. soil in the past couple of days. With nerves running high on regularly scheduled flights over the world, one pilot is going viral for his thoughtful response to shaken passengers.

Captain Jeffrey Collins on American Airlines Flight 1044 got on the PA for his usual pre-flight spiel, and quickly took a detour.

A TikTok user and passenger on the plane, Leighton Mixon, was able to capture most of the announcement on camera. Whereas pilots usually give you a quick update on the weather and let you know if things are on schedule, Collins decided to briefly speak from the heart just three days after a fatal midair collision in Washington, D.C. captured headlines — also involving an American Airlines flight.

"[Some of you] may be fearful about flying and that's certainly understandable," the pilot began. "But just please know that my first officer and our flight attendants and myself place your safety and responsibility of carrying you to Miami, to your to families or vacations or your meetings, on the highest level. I have no higher calling than carefully, professionally transporting you today."

"So with that, relax and enjoy."

@leighterhaters

Life is short, hug your people ❤️ whoever is the pilot on AA1044 to MIA, i love you #unitedbywings #americanairlines #blackhawk #crash75 #planecrash #aviation #flightcrew #flightattendant

Mixon, who filmed the event, told Today that everywhere he went in the airport that day, people were talking about the recent crash, and there was a dark fog hanging over everyone he met. "The airport just felt a little quieter. It felt a little somber." The pilot's announcement, while seemingly simple, meant the world to many of the nervous passengers aboard the flight.

“It was like every fear and anxiety I had, it felt like he was speaking to me, like, it literally felt like he was speaking directly to me. I looked around, and it was like every single person on this flight needed to hear that. I think every single person needs to hear this. It was just kind of magic," said Mixon. “I looked up, and I don’t think I saw a dry eye on the plane.”

The video touched the hearts of plenty of people not onboard Flight 1044, as well, racking up a staggering 11 million views. Responses poured in as people were so grateful for the pilot's reassuring words.

pilot and copilot inside airplane cockpitThousands of planes fly successfully worldwide every day, but that doesn't always assuage fears. Photo by Kenny Eliason on Unsplash

"'I have no higher calling' is POETRY," wrote one user

"This is the PERFECT response to this tragedy. So professional, empathetic and calm. So thankful for pilots like this," said another.

"His voice sounds like it broke when he said he had no higher calling 🥺 his heart is so so heavy," someone chimed in.

"Pilots are really some amazing people. To take on that responsibility, of having so many souls in their hands, has got to be a tremendous amount of pressure," another user added.

Flight attendants and other flight professionals also commented on the video and explained that crews all over the country and world were taking similar measures to reassure passengers, even as their own hearts were heavy and scared. Skye Bolton, a flight attendant with American Airlines, said: "All of our pilots did that yesterday.. my pilot took the extra time to brief us yesterday to make sure we were all okay to work and made a beautiful announcement to the passengers once they were on. ... They care for not only us but for you. Y’all [are] why we fly and we know everyone was scared and worried."

One of the most comforting things when you're flying is remembering that the pilots are human beings.

Of course they take landing the plane safely seriously—they're on it, too, and they want to get home and see their own families at the end of the day. But we don't really see or hear from them very often and so it's easy to forget.

Beyond that, pilots take the responsibility they have extraordinarily seriously. The Air Line Pilots Associated features a code of ethics their pilots abide by, including, "If disaster should strike, they will take whatever action they deem necessary to protect the lives of their passengers and crew."

Airports and airplanes are stressful, anxious places that can sometimes bring out the worst behavior in people, but count me as someone who hopes commercial airplanes never go full autopilot. Knowing there's a highly-trained flight crew onboard that cares deeply about keeping everyone safe makes a world of difference. Kudos to this pilot for taking a minute to remind all of us.


Joy

The 'middle seat rule' and other unspoken airplane etiquette passengers should know

How are people who don't travel frequently supposed to know these things?

Avoid common faux pas on airplanes with these unwritten rules.

When you fly on an airplane, you agree to abide the passenger rules set by the Federal Aviation Administration (FAA), even if you don't know what all of them are. If a crew member catches you breaking an FAA rule, they will definitely let you know. But there are other "rules" of airline travel, largely unspoken and unwritten, that people who fly frequently abide by as well. If you don't travel a lot, you may not be aware of these rules, and it's not likely that someone will tell you if you break them, but knowing them makes air travel much more pleasant for everyone.

The middle seat rule

Most people have a preference for which seat they prefer—window, middle or aisle—with almost no one preferring to sit in the middle. (According to a survey from Going, 53% of people prefer the window seat, 46% prefer the aisle and a whopping 1% want the middle seat.) The window seat gets the views and control of the window shade and the aisle seat gets extra elbow room and controls when the row exits, but the middle seat only seems to come with down sides. Since the middle seat is basically the booby prize of air travel, the person who occupies it deserves to have at least one perk—control over the middle armrests.

empty row of airplane seatsThose two middle armrests go to the middle seat occupant.Photo credit: Canva

The middle seat rule means that the aisle and window seat occupants let person in the middle seat use the two middle armrests. What else do those poor souls have, really?

The rules of reclining

Few airline etiquette topics are more contentious than the "right to recline." The vast majority of economy airline seats have a button that allows the seat back to recline a few inches, but whether or not you should use it is a question without a clear answer. It's become even more of a question mark in the era of ever-shrinking legroom, with passengers fighting for every inch of space they can get.

Though people have strong opinions one way or the other, the general consensus for reclining "rules" seems to be that the courteous thing to do is 1) alert the person behind you that you want to recline, 2) don't recline during a meal, 3) avoid reclining on short-haul flights, 4) don't recline on someone who is using a laptop, and 5) when you do recline, ease the seat back slowly.

The headphones rule

There are actually two rules when it comes to headphones: 1) Wear them if you're watching or listening to something. No one wants to hear whatever you're watching or listening to. And 2) If someone's wearing headphones, don't try to chat them up.

woman wearing earbudsDon't talk to people wearing headphones or earbuds unless you really have to.Photo credit: Canva

Some people are airplane talkers and some aren't, but headphones a surefire way to signal that you're not up for chatting with strangers. If someone is wearing headphones or earbuds, that's a clear "please don't talk to me" sign, so unless there's something you really have to ask or tell someone wearing them, leave them to themselves.

The headrest rule

We all know getting in and out of the middle or window seats to go to the restroom can be a challenge, but if at all possible, try to avoid grabbing onto the headrests of the seats in front of you for leverage. It's better to move more slowly to climb your way across the seats than to seize someone's headrest like it's a grab bar. If you've ever tried to nap on a plane and had your headrest yanked suddenly with someone's full body weight, you understand this rule first hand.

The rules of deplaning

Getting onto a flight is a pretty orderly process since there are assigned seats and boarding groups and whatnot. But getting off the plane is another story. As soon as the plane parks at the gate and the seatbelt sign is turned off, it feels like the whole plane collectively thinks they'll just be able to stand up and walk off, but that's not how it works.

people sitting on an airplaneSit tight until the plane doors open and the front rows start emptying.Photo credit: Canva

First of all, it takes several minutes to get the plane doors ready to open, so standing up and filing into the aisle is a fairly useless practice (which also tends to make people feel a bit impatient). Sitting tight until the first people start actually deplaning keeps things a bit more relaxed.

But more importantly, some people seem to think deplaning is a free-for-all, with whoever can make it into the aisle with their luggage first taking priority, but that's not how it works. Emptying the plane row by row from the front to the back is The Way, so waiting patiently until the rows in front of you empty before filing out makes deplaning more efficient and less hectic.

Most unspoken rules, on airplanes or elsewhere, are based on common sense and/or courtesy. But since air travel comes with its own unique peculiarities, what's sensible or courteous may not be obvious, so it helps to have those rules explained. When everyone on the plane is on the same page, it makes for a much more pleasant travel experience for all.