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Instacart delivery driver trusted her gut instinct and ended up saving a customer's life

"You're supposed to take a picture and leave, and I could not just leave."

@JessicaHiggs3/TikTok

Jessica Higgs had a sense that something wasn't right at a customer's house and her action saved his life.

One the more mysterious aspects of being human is our sense of intuition. This "sixth sense" isn't something we can see or measure, but many people have experienced it in some form or fashion. Maybe it comes as a strong feeling that something isn't right, or that we or someone else should or shouldn't do something. It can be hard to read—not every feeling we get is truly our intuition—but there are plenty of examples of people trusting their instincts and being glad they did.

One such story has gone viral on TikTok. Jessica Higgs, a mom who works as an Instacart grocery delivery person, shared a story in an emotional video that illustrates the importance of listening to that inner voice when it prompts you to make sure someone is OK.

"I just want to start this off by saying if you see something, say something," Higgs said.

Animated GIFGiphy

She explained how she had done an Instacart order the previous day for a daughter who was ordering for her older dad who couldn't shop for himself. She said she was going the extra mile like she always does for her customers, and that the daughter told her to just drop the groceries on the porch and he'd get them. That's what Higgs would usually do.

"I get there and something was telling me no, you gotta help this man out," she said. "He came out, and I was like OK let me help you, and I got the groceries. You're not supposed to go into someone's house, but I used my judgment and I brought the groceries inside and put them down wherever he wanted me to put them down. You're not supposed to, but I did. And you're supposed to just take a picture and leave, and I could not just leave."



@jessicahiggs3

@Instacart #28DaysOfEucerin #fyp



Higgs noticed that the man looked really sick and she was really concerned. A voice in her head said, "You gotta say something. You gotta say something, Jess." Rather than mark the order as complete, she messaged the man's daughter and told her that it was really unprofessional to say something like this, but she felt like her dad wasn't doing well. "There's a propane tank in there," she told the woman. "I was in there maybe five feet and I got dizzy. There's got to be a leak. He might not be doing good because of this leak."

The woman said she would send her son over to check it out and Higgs left. The woman changed her tip from $14 to $100, which Higgs appreciated, but the message she sent her the next morning was a much greater reward for her going the extra mile.

"Thank you so much, once my son went to check on my dad it turned out it was definitely leaking," she wrote. "You definitely saved my dad and my younger son's life!!!"

Through tears, Higgs said, "I'm just an Instacart worker, but if you see something, say something. I did and I'm so happy I did."

Higgs' TikTok has been viewed more than 15 million times and has been shared widely on social media. It has also attracted the attention of big companies.

Royal Caribbean Cruises shared a TikTok video of its own praising Higgs for her heroic act and offering her and her family a seven-day cruise anywhere in the world. "Cause even heroes need a vacation," the company wrote.



@royalcaribbean

Stitch with @jessicahiggs3 - cause even heroes need a vacation. Thanks @captaincruiseguy



Old Navy connected with her and arranged a shopping spree where she got to model several new outfits. People Magazine commented, "You’re literally a HERO! Good job trusting your instincts. 💕" Even TikTok itself wrote, "You are amazing ❤️thank you for sharing this with all of us."

Lots of commenters also pointed out that she's not "just an Instacart worker." Her work is important, she's providing a needed service and any job done in a spirit of helping others should not be minimized. If she hadn't been there doing her job well, that man may not be here. Never underestimate the difference each of us can make by the simple act of looking out for one another, friend and stranger alike.

Higgs' heartfelt story touched millions, and she's being rightly rewarded for listening to her heart and going out of her way to help someone. Gotta love seeing good things come to people doing good. Well done, Jessica Higgs.

This article originally appeared three years ago.

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Man asks older folks for their biggest regrets and advice to their younger selves

This wisdom could save a lot of younger folks from chasing the wrong things.

Photo by Ravi Patel on Unsplash

With age, comes wisdom (usually).

Have you ever sat and talked with an older person about their life and what they've learned in their decades of living? Talking with older people can give us a lot of wisdom and perspective that we otherwise couldn't get, which is why TikTok creator Yair Brachiyahu interviews people who are in their later years and asks them specific questions about their life experience.

Some of those questions include "What do you regret most in your life?" "What did you think was important when you were younger that you've realized isn't as important as you thought?" and "What advice would you give your younger self if you could go back in time?"

These are good questions to ponder at any age, but older folks' responses have a bit more weight to them. There's a certain amount of wisdom that comes with experience and having lived through various stages of life. And when you put lots of those responses together, certain themes emerge that might be valuable for younger people to take to heart.

Here's an interview Yair did with a 95-year-old woman that was particularly inspiring:

@yairbrachiyahu

95 Year Old Shares Her Biggest Regret #lifelessons #lifeadvice #interview #longervideos

Staying positive and upbeat is a common theme among centenarians who are asked how they've lived so long, so she may be onto something.

This 79-year-old's response was similar, and she also hit on the most common thing people say they thought was important when they were young but realized isn't actually.

@yairbrachiyahu

79 Year Old Shares Her Biggest Loss… #lifelessons #interview #lifeadvice #longervideos

So many older people say that they thought money and material possessions were important when they were young but have realized in their later years that as long as you have enough money to live, having more money and more things doesn't make you any happier.

@yairbrachiyahu

46 Years Married Couple Share What’s Really Important In Life… #interview #lifelessons #lifeadvice #longervideos

Of course, as some have pointed out, it's a lot easier to learn the lesson that money isn't important once you've had more than enough money. And if you don't have enough money to live comfortably, even if modestly, hearing that money isn't important can feel a bit off-putting.

But that doesn't change the fact that material wealth isn't the holy grail many people think it is. It's entirely possible to be rich and unhappy and entirely possible to be happy without a lot of money.

Listen to what this 78-year-old would go back and tell his younger self:

@yairbrachiyahu

78 Year Old Shares What’s REALLY Important In Life #interview #lifelessons #lifeadvice #longervideos

Over and over, the same lessons are shared by people who have been around the block a few times. Money isn't as important as you think it is beyond basic living expenses. Relationships with family, friends and loved ones are where true wealth lies. Health is vital and taking care of your body matters. Stay positive and live life with gratitude and appreciation.

Yair has interviewed dozens of people, mostly between ages 60 to 100, and their answers are all uniquely fascinating. You can watch more of these conversations on his TikTok channel.

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99-year-old swimmer just shattered the centenarian world record in the 400m freestyle

Betty Brussel didn't even start swimming competitively until her late-60s.

Jim De Ramos/Canva

Did you know that swim categories go beyond age 100?

It's common knowledge that as we age, our bodies change, and at some point, we aren't able to do the things we used to do.

But somebody forgot to tell Betty Brussel that.

In January of 2024, the 99-year-old Dutch-Canadian swimmer shattered the world record for the 400-meter freestyle swim at a swim meet in Saanich, British Columbia, completing the event in 12 minutes and 50.3 seconds—nearly four minutes faster than the previous record in the 100 to 104-year-old age group. (Though Brussel is currently 99, swimming competitions go by year of birth to determine age categories.)

Swimming may be low-impact, but it's not easy. The fact that there is a 100 to 104-year-old age group for swimming is a testament to some of our elders' fitness and stamina. Even just climbing onto the platform at an entire century old is a feat worthy of acknowledgment. Breaking not only the 400-meter freestyle record but also the 50-meter breaststroke and 50-meter backstroke records as well is a whole other level.

And get this: Brussel didn't start competing until she was in her late 60s, which makes her record-breaking swims all the more impressive.

"When I’m racing, I don’t think about anything," she told Guardian Sport. "Nothing. I just count the laps, so that I know how many I have left. I always try to find a pace that I can sustain – you’re asking a lot from your body in these races. And on the last lap, well, I give it everything I have."

Brussel learned to swim in the canals of the Netherlands, where she grew up. But according to the Washington Post, as the second eldest of 12 children, Brussel was tasked with looking after her younger siblings, so she wasn't able to pursue the sports she was interested in such as swimming, skating and gymnastics. In fact, she didn't even take up swimming as a serious hobby until after she retired in 1982. She entered her first competition nine years later, at 68 years old.

For the past 30 years, Brussel has competed in swim meets all around the world. She still drives herself to swim practices twice a week and walks for 45 minutes on the days she doesn't swim. The only physical help she needs at this point is a hearing aid and a hand to give her some stability while climbing up onto the swim platform.

According to her swim coach, Brussel doesn't really care much about the world records she's broken, which are plentiful,. She just really enjoys swimming.

“I love being in a pool and gliding through the water,” she told the Globe and Mail. “I feel better when I get out than when I go in. Swimming is my love. It makes me forget all of my worries and I feel great.”

Brussel is a widow of 11 years and lives with her rescue cat, Mika. She has three children, ages 69, 72 and 74. She competed in five events at the Saanich swim meet and was recovered and feeling energized within an hour. She will turn 100 in July.

A documentary about Brussel and her extraordinary swimming accomplishments is in the works, tentatively due to come out in the fall of 2024.

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Sun City Poms is a cheer squad for women over 55 and they're not slowing down

"Inspire before we expire."

Today|YouTube

You're never too old to cheer with the Sun City Poms.

Age is just a number if you ask some people. Once you pass all of the milestone birthdays, time just seems to zoom right on by. You still feel like you're 32, but your birth year is saying you need to add a decade or two. But if you don't feel old, are you actually old or is society trying to put you in an age-shaped box?

If you ask the ladies of Sun City Poms, a cheerleading squad in Arizona for women over 55 years old, age really is just a number. That's right, these ladies, some of whom are well past retirement age, have a cheer squad and man, are they active. Not only do the ladies perform, but they also march, and their practices would be a lot for people half their age.

According to People, the seniors practice three times a week for three hours at a time. That's pretty intense, but it doesn't stop these women from sticking it out, even the ones who are in their 80s.

While people outside of Arizona may just now be hearing of the Sun City Poms, the cheer squad has actually been around since 1979. It started as a cheerleading squad for a women's softball team called Sun City Saints, and eventually evolved from cheering at games to performing 50 shows a year at different events.

Mary Zirbel, 81, has been with the squad since she was around 58. According to People, she joined after she saw them marching in a local parade. The group is only for people who live in the Sun City retirement community, and the group currently has 30 members. They even have some trainees who are being put through a thorough recruitment process to make sure they can hang with the lively crew.

"They're always kidding me about being an old lady but they tolerate me," Ginger Price, now 90, told Today in 2018. "I mean, I could make a mistake or something and I can say, 'Well what do you expect, I'm old,' you know."

The group even performs at local high schools, and there are times when the students scream so loud for them that they can't hear the music.

"I did not think they could dance like that or they could carry people, they could do the splits. Like I thought they were going to do like simple hand movements but no, they like blew my whole mind away, and the whole school's minds away," Emily Essa, a high school student, explained to Today.

Sun City Poms seems to be in a league all on their own. Remember the trainees mentioned earlier? Well, they have to do a three-month class and learn two routines to see if they can keep up before they're even allowed to join the group. While their members are currently ages 58 to 90, the ladies plan to keep going until they can't physically do it anymore.

Peggy Parsons, 81, told People that she's hoping to continue with the Poms until she's at least 90, so they can all celebrate together, saying the goal of the group is, "We aspire to inspire before we expire."

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