A woman looks at a massive medical bill.
Twenty-five-year-old Janice Hernandez, who goes by @JaniceHeartss on TikTok, has her hands and heart full after her baby, born in late October, was diagnosed with Prader-Willi syndrome (PWS). PWS is a rare genetic condition that leads to physical, mental, and behavioral problems. A key feature of Prader-Willi syndrome is a sense of always being hungry. It also results in poor muscle tone, distinct facial features, and a poor sucking reflex. It can also lead to behavioral problems down the line.
To make things worse for Hernandez, after her baby spent 7 weeks in the NICU, she received a bill in the mail, and it’s the cost of two to three houses in some parts of the United States. “I just got the bill for my daughter's NICU stay,” she said in a video with over 3.5 million views. "Do you guys wanna know how much it is? Do you wanna converse or have a conversation about the price? $738,360 freaking dollars. Almost a million dollars.”
That’s right, $738,360 freaking dollars.
@janiceheartss Anyone actually pay their medical debt ooooorrrrrrrrr??? #nicumama #nicubaby #nicuwarrior
Hernandez then looked at the itemized bill and found she was charged astronomical amounts for everyday items and services. “For example, I noticed on the bill that there is a little tiny tube of Aquafor that they gave me that I actually still have $25. $25 for a tiny tube of Aquaphor that I thought the nurse was just giving me to be cute and give it for free. No, ma'am, they made sure to charge every single little thing,” Hernandez continued.
In a follow-up video, she shared that it cost $4,337 every time the staff switched her baby’s room. “Imagine if I didn't have insurance," she said according to Daily Mail, I'd have to pay all of this. 'Here in America, just to breathe costs money, and so, of course, when you step foot into a hospital, they start charging you automatically.”
How much money do Americans owe in medical debt?
Hernandez’s piece struck a chord with many Americans who have also received huge medical bills. A 2021 study found that Americans owe at least $220 billion in medical debt. Approximately 14 million people (6% of adults) owe at least $1,000, and 3 million (1% of adults) owe more than $10,000.
"Damn, how long was she in for? Our daughter was in the NICU for three weeks, and ours was $147k," Kristina asked in the comments. "My son died in the NICU after 4.5 months, and our bill was $6 million," Kaori added. "They charged me $2500 a night for the nursery that my baby never even went to. They also didn’t have a nursery," another user wrote.
Many people who live in developed countries where healthcare is free found the three-quarters-of-a-million-dollar bill astonishing. "In Saudi Arabia, all medical bills are covered by the government," one user wrote. "As a Canadian, I genuinely can not understand this," another added. "Genuine question from someone not located in the US: How on Earth do people pay these massive costs? What happens if you need medical care but have no insurance? Do you just not get treated?" Lola K asked.
In another follow-up video, Hernandez shared that she got an update from her insurance company, and her daughter’s stay may not be fully covered. Insurance said it would pay $442,2918.75 of the $739,416.00 bill, leaving her owing $302,741.51. But she hopes that insurance will eventually kick in more. “They don't know if they're gonna be able to cover it yet,” Hernandez said. “It literally says pending or not payable. Charges that are either not covered or need more review by us.”
@janiceheartss Replying to @Roman BIGGGG update! Guess it’s time for more waiting 🚶♀️🚶♀️#hospitalbill #insurance #nicu #hospital