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17 life hacks that are 'so good' people almost didn't want to share. But thankfully, they did.

Some tricks for winning arguments, stopping Karens, and finding your car keys.

via Canva/Photo

A man and woman flirting at a party.

Have you ever had a secret trick that you didn’t want to share with anyone? Some families have recipes they are sworn never to share with outsiders. Other folks have tricks they use at work that give them a competitive advantage that could be used against them if they let it out of the bag. Other people use secret techniques to be likable but fear being seen as manipulative if they share them.

Everyone has their own “secret sauce” that makes them unique. A couple of hundred of them were very kind and shared those secret life hacks on a recent social media post where someone asked, “What’s a life hack so good you almost don’t want to share it?” They received over 3500 responses, and we culled the best from them to make our readers’ lives easier.

The advice covers everything from how to win an argument to finding precious metals at your local second-hand store. The life hacks that are “so good” also include ways to prevent potentially aggravating people from getting in your face and the power of learning how to smile.

Here are 17 life hacks that are “so good” that people almost didn’t want to share them. (Thankfully, they did.)

1. That's where it goes

"If you look for something and it's not in the first place you look, THAT IS THE PLACE WHERE IT GOES. So when you find it, put it in the first place you looked for it."

2. How to argue (from a lawyer)

"When arguing about something, ask what their interests ('why' they want/don’t want something) are rather than their position. Usually, it’s easier to come to an agreement if you approach a conflict from this angle. Also, conceding a minor point during the argument 'you’re right about x' and 'I don’t disagree with y' tends to lessen the guard of your opposition and thus making it easier to get what you want out of them."

"I just saw something similar to this. If you and another person are arguing over who gets a lemon, you’ll eventually agree to just cut it in half. But if you ask why they want the lemon, you’ll find out one person wants to juice it and one person wants the skin for zest for a recipe, so each party can have 100% of what they want if they just take the time to see the 'why' of the other person."

"Whenever arguing with someone and it's going round and round trying to come up with a compromise, ask 'what does a solution look like to you?' Half the time they got no clue the other half is something you willing to compromise. It has cut down every single argument in my relationship."

3. How to stop a 'Karen' in their tracks

"I work as a receptionist, and my supervisor always asks me how our guests like me even if they are rude to other staff. My trick is when someone is checking in that looks like a typical Karen I always give them a compliment like 'where did you get your nails done? They are so pretty!' It usually works."

"I used be in maintenance for a huge school district. Whenever I was sent to a school where the office staff had a reputation for being cranky complainy crabby pants, I had a whole song and dance I'd run through when I got there. I'd walk into the office with a big smile, acting like the nicest person in the world, just a big dumb puppy who has no idea this is a "crabby admin" school. Then, when the timing is right, I'd let slip the casual comment of 'I really like coming to this school, everyone is so nice!' It's like a magic spell. The grumpuses always tried to live up to my unrealistic view of them, and were always at least reasonable, if not downright pleasant. It always felt like cheating, but really all I was doing was setting an example they wanted to follow."

4. Buy the same socks

"Find a pair of socks you really like. Buy like.... 40 pairs. Throw out your other socks. Now you can just grab any two socks and have a pair. Get a hole in one? Throw it out. You still have tons of others of the same."

5. The 3 hobbies rules

"I was thinking about what I need to be happy, and came to the conclusion that I need 3 hobbies: one creative, one physical, and one social. For social, I do board game nights weekly. This ensures I have something planned for the week to look forward to. For physical, I go to the gym, which, to be honest, I hate and have always hated, so I took up bouldering too. This is a great hobby because it can also be very social, and it's also just fun. And for creative, I dabble in things like drawing, knitting, and other needlework. I also throw in reading here too, because it can make you think and imagine. If you play D&D, this can also combine with social. I've been extremely happy since figuring out for myself. I've always had a list of hobbies I want to try, but this helps me organize them."

6. Learn how to smile

"A genuine looking— and I say looking because it doesn’t need to actually be genuine, smile. It will disarm people making them more comfortable around you, you’ll be more likely to get dates, you’ll be more likely to get jobs, you’ll be more likely to make friends, your dating profile will look better, your wedding pics will look better, hell your social media will look better. Learn how to smile. Look it up on YouTube."

7. The bathroom test

"Being in the restaurant business for over 20 years now, if you go into a restaurant and their bathrooms are dirty, then get out of there. It means most likely, of course, not always, that their kitchen is just as dirty. If the general manager doesn’t care about what the guests can see, he’s definitely not caring about what the guest can’t see and that gets you such a higher chance of food poisoning."

8. Wake up a little earlier

"Getting up consistently to start your day at a reasonable hour - regardless of intent to go anywhere or do anything - really does give you extra time in the week to get sh*t done."

9. How to make someone like you

"To get someone to like you, ask them two questions, then after the second one, validate their response. Repeat. That's it. It's alarmingly effective. Just ask them any question about something they seem like they might want to talk about. hobbies or job or whatever. if you dont know anything about them, ask about the best place they've traveled, or would like to go if they haven't traveled. then, whatever they say, just ask a follow-up question about it. Then whatever they say to that, just say something positive that supports their opinion. it can be as simple as 'that seems really cool' or something more specific that shows you've been listening and agree/support them."

10. Visualize your life

"Ask yourself what your ideal happy life would look like, and then isolate each aspect as an objective to work towards, always breaking down larger goals into smaller doable steps. Makes things seem less daunting and gives you feasable objectives to work towards."

11. Know the goal of the conversation

"Before entering any difficult conversation, conflict, apology, request, etc, you should know what your goal of the conversation for yourself is. What do you want the outcome to be? How do you want this interaction to end? How do you want both parties to be left feeling? Know this first, then practice running both sides in your head a few times. Crucially, this prepares you direct the conversation for the outcome you want, instead of just saying what you really want say. Know your goal, and you’re way more likely to reach it."

12. Thrift store jewelry

"Second-hand shops—check the jewelry because, funnily enough, the volunteers working there probably don't know much about gold. I make a fair good chunk of cash a year going through jewelry at thrift stores."

13. Bake bacon

"Piece of parchment paper over any type of pan. Bam, no mess. People boiling it in skillets on the stove are living in the stone age."

14. How to talk to new people

"When the conversation starts to die or needs a pick me up, ask what the people around you did that day. It sounds really simple, but not a lot of people get asked this question regularly, so it’s likely you’ll get a genuine answer and make the person feel like you’re interested and invested. This is my hack for work events, family you haven’t seen in ages, or a friend of a friend you just met and your mutual friend just left you two alone. I think it’s safe to assume it would be a good icebreaker on a first date as well."

15. Self-control through pain

"The only thing in control of your mind and body is you. Go stand out in the rain and fight the instinct to flee inside. Find your zen. Overcome your base instincts and then figure out how to apply them to the rest of your life. Hunger, anxiety, self-esteem issues, etc, all things to overcome, master, and control."

16. Easy investment

"Invest (a portion of ) every paycheck into an S&P 500 index fund. It’s easy, the fees are incredibly low (nobody seems to understand mutual funds that are not index charge a fee! and if you do it consistently you will end up with money. Proven through depressions, recessions, and large-scale wars. That is all."

17. Know their name

"When a customer service person (finally) answers the phone and says 'my name is [NAME], [something something] how can I help you?' I make a note of their name and say, "Hi [NAME], how's it going/how are you doing?" in a friendly, conversational tone before introducing myself & my issue. Customer service is a soulless job and involves dealing with a lot of belligerent people, so setting the tone and establishing a rapport by mentioning their names makes it a little more personal and tends to lead to better outcomes. Can probably expand this to all interactions, tbh."

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Education

Stanford expert shares the number one phrase that people good at small talk always use

This will make your next party a lot easier.

via Stable Flow/Unsplash

Some friends enjoying a polite conversation at a party.

Many people don’t like small talk because it forces them to have conversations about trivial topics such as the weather, what they saw on TV the night before, or their weekend plans. Other people don’t like it because it causes them anxiety to talk with someone they may not know well.

Either way, research shows that small talk actually is a big deal. Julia Korn at Forbes says that small talk enables us to find common ground and shared interests, build muscles to overcome social discomfort, and lays the groundwork for transitioning into more serious, deeper topics.

It also makes us feel good. Studies show that a quick exchange with a barista while getting coffee can result in feelings of belonging and increased happiness.

So, how can we get more out of small talk and make it more comfortable?

Stanford lecturer, podcast host, and communication expert Matt Abrahams told CNBC that one small phrase does both: “Tell me more.”

He learned the phrase's value by listening to his mother, who had “impressive interpersonal skills.” “Her favorite phrase was ‘Tell me more,’ and it happens to be one that people who are good at small talk always use,” Abrahams wrote.

The Stanford expert says that the simple phrase works because it is a “support response” that encourages what the speaker is saying instead of being a “shift response” that brings the conversation back to you.

Suppose you’re talking to someone at a party who’s complaining about a lousy dinner they had at a local steakhouse. “The steak was overcooked, and the service was terrible,” they tell you. A proper support response could be, “Tell me more about the service” or “What else didn’t you like about the dinner?"

“Comments like these give your partner permission to expand on what they said or provide deeper insight,” Abrahams wrote.

On the other hand, a shift response that brings the conversation back to you would be something like, “I once had a bad dinner at a steakhouse…” and then you told that story. People who overuse the shift response are often seen as self-centered or the type of folks who have to make everything about themselves.

That’s a rather annoying personality trait that doesn’t make people a lot of friends or an enjoyable person to work with in the office.

Support responses such as “Tell me more” or “What happened next” are a great way to guarantee that you follow another proven conversation strategy, the 43:57 rule. A marketing whiz over at Gong.io took a deep dive into 25,537 sales calls with the help of AI and discovered a cool tidbit: sales went through the roof when the salesperson chatted 43% of the time and lent an ear for 57%. They've dubbed it the "43:57 rule."

Now, while this gem of wisdom came from business calls, think about our daily chats with friends. It's all about tuning in and showing you care about what the other person has to say. Everyone loves to feel heard and valued.

In the end, the trick to being a great conversationalist isn’t all about being witty, charming, or informed, but simply knowing how to listen.

This article originally appeared last year.

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Mental Health

Stop struggling with small talk by using the simple 'FORD method'

This'll make your next party a lot easier.

via Gary Barnes/Pexels

Using the FORD method to make small talk.

There are many reasons why people are nervous about entering social situations where they have to make small talk, such as a work event, a party where they don’t know many people, or at school. Some people don’t enjoy small talk because they get frustrated talking about seemingly unimportant topics.

At the same time, others are shy and afraid they’ll say the wrong thing or run out of topics of conversation. Psychologists suggest those who are uncomfortable knowing what to say should use the FORD method. It’s an acronym that’s an easy way to remember four different topics of conversation that work with just about anyone.

According to Nicole Arzt, M.S., L.M.F.T at Social Self, FORD stands for Family, Occupation, Recreation and Dreams.

Family

Just about everyone has a family, so it’s a great way to ask someone to share some information about their personal lives without being too forward. Arzt suggests the following questions when making small talk:

Do you have any siblings?

How did you two meet? (if you are meeting a couple for the first time)

How old is your child?

How is your____ (sister, brother, mother, etc.) doing since ____ (event that happened?)

Occupation

Just like a family, almost everyone has a job. Or, if they do not, that can be an interesting topic as well. Here are some starter questions you can ask someone about their job.

What do you do for a living?

How do you like working at _____?

What’s your favorite part of your job?

What made you interested in becoming a _____?

Recreation

You can learn a lot about a person after knowing how they spend their free time. It’s also an excellent way to determine if someone is like-minded and shares the same interests. Here are some questions to get the ball rolling:

What do you like to do for fun?

Have you watched (or read) ______(popular show/book)?

What are you up to this weekend?

Dreams

Learning someone’s hope for the future can tell you much about who they are on a deeper level. They may have just told you about their current job or how they spend their time. But, ultimately, what do they wish to do with their lives? Here’s how to ask someone about their dreams.

Where do you hope to be working in the next few years?

Where would you like to travel?

What’s something you’d like to try in the future?

Would you ever consider trying _____ (particular hobby or activity)?

Arzt also notes that you shouldn’t just be an interviewer. You have to talk about yourself, too. In other words, you need a mutual take-and-give. “Pay attention to someone else's answers and think about how you can draw from your own experience to connect," she wrote.

Not sure how much to say during a conversation? Follow the 43:57 rule. A numbers guy at Gong.io analyzed over 25,000 sales calls with AI and found the perfect speaking-to-listening ratio. Sales soared when the salesperson talked 43% of the time and listened for 57%.

Even though this insight is from business calls, it applies to everyday social interactions. It's really about listening and making the other person feel special. After all, who doesn't love feeling heard and appreciated?

This article originally appeared last year.

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Health

Gray rocking: The conflict-free way to get out of conversations you just can't stand

It's therapist-approved, too.

via Canva

A woman is bored to death by a man in a cafe.

Have you ever been stuck talking to a family member trying to get you into an argument about politics or religion, and you’d much rather bail on the conversation than get into it with them? Do you have a coworker who traps you in the breakroom and won’t stop talking about their problems?

Therapists say the best way to get out of awkward and uncomfortable social situations is to use a communication tactic known as gray rocking. In this tactic, you sit there and give the person getting on your nerves as little response as possible so that they change the subject or talk to someone else.

It’s much better than getting into an argument you don’t want or upsetting a coworker you must see daily.

“When you're gray rocking, you stick to the basics,” Amelia Kelley, PhD, therapist and author of Gaslighting Recovery for Women: The Complete Guide to Recognizing Manipulation and Achieving Freedom from Emotional Abuse, told Wondermind. “You're not going to do anything that makes you interesting or engaging. You're not ignoring the other person, but you're not providing more information than is necessary in hopes that they’ll lose interest and shift their attention.”

The technique is especially effective when you fail to react when someone tries to push your buttons. When you deprive them of the satisfaction of a reaction, they’ll quickly move on to another topic or, hopefully, another table.

Here are some other gray rock responses you can use the next time you’re stuck in a conversation that needs to end quickly.

Shrugging and nodding
Brief responses with zero elaboration
Using non-committal answers such as “mmhmm” or “alright”
Avoiding eye contact

The gray rock technique is helpful in low-stakes situations like being stuck in a conversation you don’t want to have. Or, it can be beneficial in high-stakes situations such as dealing with a toxic person, whether it’s a narcissist or someone with borderline personality disorder.

“It’s like playing dead in a game of cat and mouse,” Vanessa M. Reiser, LCSW, therapist, tells Wondermind. “The narcissist or the abuser is addicted to the supply of attention. If you starve them of it, they, by necessity, will go find someone else to toy with.”

The term gray rocking hit the pinnacle of pop culture when it was used on an episode of “Vanderpump Rules” earlier this year. Ariana Madix said she used the technique to overcome her breakup with Tom Sandoval. “Gray rocking and going no contact is literally the only way to avoid the sh*t, the manipulation, all of it,” she admitted. “It’s me, I’m a gray rock.”

The term has also become popular on TikTok where it’s a big topic of conversation among mental health influencers.

Over 1.2 million people watched a video about gray rocking by Victim to Warrior Method. In the video, parents have to deal with sharing custody of a child; the problem is that one of them is a narcissist. Note how the man in the scenario doesn't get rattled by his narcissistic ex and only says what’s necessary to keep his boundaries.

@v2wvictimtowarrior
Establishing boundaries is crucial when coparenting with a narcissist. To watch part 1 on how to Grey Rock when still in a narcissistic relationship, click here ➡️ @John & Melissa #greyrockmethod #narcissisticabuserecoverycoaching #narcissistic #narcissist #narcissistawareness #narcissisttok #narcissisticabuse #narcissistsurvivor #spreadingawareness #recoveryfromnarcissisticabuse #narcissistsbelike #relationshipwithanarcissist #coparentingwithanarcissist

Here’s another example of gray rocking. This time, the scenario involves a couple dealing with a narcissistic family member coming over for Christmas.

@v2wvictimtowarrior
The best thing to do is to go into it with a plan so you are not caught off guard! If you are coparenting with a narcissist, check out this video here ➡️ @John & Melissa #greyrockmethod #narcissisticabuserecoverycoaching #narcissistic #narcissist #narcissistawareness #narcissisttok #narcissisticabuse #narcissistsurvivor #spreadingawareness #recoveryfromnarcissisticabuse #narcissistsbelike #relationshipwithanarcissist #holidayswithanarcissist

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Expert shares the one way to be in a 'position of power' when talking to someone intimidating

A communications expert shows you how to be comfortable in a tense situation.

via Tim Gouw/Unsplash

A woman in a tough job interview.

We’ve all been in conversations with intimidating people. It could be the boss, someone you met at a party who is highly intelligent, or a date with someone you want to impress but are feeling a bit uncomfortable.

In all these situations, there is an imbalance of power and you feel like you’re on the high end of the teeter-totter.

To learn how to give yourself a bit more power in the interaction and even the upper hand, we need go no further than the landmark book on communications, Dale Carnegie’s 1936 classic, “How to Make Friends and Influence People.” In the book, he writes, “Be a good listener. Ask questions the other person will enjoy answering.”

To go a step further, a thoughtful question will make the other person think you’re intelligent, both mentally and emotionally. It may also make them reflective and feel vulnerable, leveling the playing field.

Why is asking great questions so important?

“Asking a question puts you in a position of power,” communication expert Matt Abrahams, a Stanford University lecturer, tells CNBC Make It. “I can actually raise my status and lower your status when I ask a challenging question.” He adds that asking questions “demonstrates you care, it demonstrates empathy, it demonstrates you’re willing to learn and, in some cases, admit you don’t know everything. Those are all valuable tools and assets to have when you’re trying to grow your career or deepen relationships.”

How to ask great questions

Abrahams says that there are three elements to good questions:

They are concise
They build on what the other person has said, furthering the conversation
They revolve around the conversation topic’s bottom line

A great question allows you to enter the person’s orbit and become a partner or contributor to their endeavors. You are now a collaborator in the project or helping them solve a problem, which enables you to deepen your relationship with them.

Alison Wood Brooks and Leslie K. John at Harvard Business Review say people don’t ask enough questions because they fail to understand how beneficial they are, especially in a professional setting. “Questioning is a uniquely powerful tool for unlocking value in organizations: It spurs learning and the exchange of ideas, it fuels innovation and performance improvement, it builds rapport and trust among team members. And it can mitigate business risk by uncovering unforeseen pitfalls and hazards,” they write.

What is the 43:57 conversation rule?

Study after study shows that listening and asking questions are incredibly powerful tools for building social, romantic, or professional relationships. A 2016 study found the perfect ratio of talking to listening in a conversation is the 43:57 rule.

A marketing director at Gong.io analyzed 25,537 sales calls using artificial intelligence and found that the interactions where the salesperson talked 43% of the time and listened 57% of the time had the highest sales yield.

Even though this study was conducted on business interactions, it shows the power of what can happen when the customer feels heard and believes the salesperson understands their needs. It’s the same in a social situation where the person you’re talking to wants to feel valued and respected.

Ultimately, it should make many people out there breathe a sigh of relief to know that the next time they speak with someone intimidating, they don’t have to try to bowl them over with incredible wit or insights. Instead, you just have to listen and ask a few thoughtful questions, and you’ll balance the power dynamic while coming off as more likable at the same time.

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What's the most clever and confident response to an insult? 6 experts share the best comebacks.

Study these so you'll be ready next time someone tries to insult you.

via SHVETS production/Pexels

A woman can't believe how she was insulted.

An insult can come out of nowhere and at any time. So, it’s best to prepare yourself with a skillful response that doesn’t start a fight but puts the offending person in their place. A great response to an insult makes the other person look worse and shows that you are confident and don’t care what your detractors think.

However, being hit with an insult out of nowhere can be jarring, making a skillful comeback difficult. That’s why we’ve compiled this list of 6 comebacks recommended by 5 therapists and a lawyer to put the hater in their place and make you look even better than before.

How do you respond to an insult?

1. “Are you okay?”

Bernadette Purcell, a popular LCSW on TikTok and author of "Divorced As F,” says that responding with “Are you okay?” puts “them on the defensive and gives you the upper hand.” Depending on how the response is delivered, it can be a genuine question to see if the insulter, who just said something inappropriate, is going through a personal problem. It’s also rooted in the assumption that the person is insecure and is trying to elevate themselves by putting others down. With this response, you seem confident and empathetic.

2. “Hey, flag on the play”

Ajita Robinson, a therapist in Bethesda, Md., told Time she often responds to insults with, “Hey, flag on the play,” a reference to when a referee calls a penalty in football. For example, one of Robinson’s clients went on a date with a man who said some things that were a bit sexually suggestive. So she responded to him with a “Hey, flag on the play.”

“I thought that was pretty cool because she used it as a way to express that this was something she was uncomfortable with,” Robinson says. “It’s lighthearted, but sends a signal that the comment or interaction crossed a boundary.”

How to respond to a backhanded compliment?

3. “I'm sure you mean that in the nicest way possible!”

Jessica Alderson, Co-Founder and Relationship Expert at So Syncd, says one of the best ways to respond to a backhanded compliment is by being humorous. “Employing humor can diffuse the tension of a backhanded compliment while also indirectly addressing the underlying criticism. You could respond with a lighthearted comment such as, ‘I'm sure you mean that in the nicest way possible!’ or ‘I'm glad I exceeded your low expectations’," Alderson told Verywell Mind.

A backhanded compliment is when someone says something that sounds like praise but has a hidden critique or negative twist. It might seem flattering initially, but there's usually an underlying message that the person you’re talking to isn’t being kind. For example, "You look great for someone your age!" is calling you attractive but old at the same time.

4. Do nothing

Riyan Portuguez, MP, RPm, RPsy, has the simplest response, but you must learn to keep a straight face. “So you take the insult, make no reaction to it,” he said on TikTok. “You smile and you look at them in the eye and say nothing. You are composed; it has no effect on you, and make sure you hold that smile and look them in the face and keep him waiting." Grayson Allen, a University of Cambridge graduate who shares TikTok psychology tips, agrees with Portuguez. “If you show that you're completely not phased or didn't even hear it, that's going to be awkward, they're going to look bad, and you're going to be in control,” he said on TikTok.

5. "What was your intention with that comment?"

Jessica Good, a therapist in St. Louis, told Time that this response is both “effective and therapeutic” because “it makes them say the quiet part out loud.” This puts the insulter in a very uncomfortable position of admitting that they intentionally insulted you or forces them to backtrack and lie their way out of the situation, making them look bad.

6. Agree with them

Jefferson Fisher isn't a therapist but a lawyer in Texas who calls himself an "argument expert." He says that when someone insults you, it's to get a dopamine hit. The key is to keep them from enjoying the chemical reaction. If he knows the person who insulted him, he'll agree with the remark. "By agreeing to it, I'll totally take away that satisfaction of the dopamine," Fisher said on TikTok. "So if someone puts me down, I'll say, 'You know, but maybe you're right. And, just checking in, are you feeling okay?' At all times, I'm letting them know I'm the one that's still here and in control."

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Jeff Bezos explains why he always speaks last in meetings. It's great advice for everyone.

It's all about listening.

via Seattle City Council/Wikimedia Commons

Jeff Bezos at Amazon Spheres Grand Opening in Seattle.

Amazon and Blue Origin CEO Jeff Bezos recently sat with podcaster Lex Fridman for a rare, long-form interview. Over 2-plus hours, he discussed his thinking process, space exploration, Day 1 mentality, Amazon principles, morning routines and more.

During the conversation, Bezos shared some insights into his work philosophy and one big takeaway was his belief in always speaking last in meetings. The advice is helpful for anyone, whether they want to be a better leader or more persuasive in social situations.

The strategy makes a lot of sense for Bezos. As one of the most influential and successful business leaders in American history, it has to be hard to get an honest opinion from your team when you have such an incredible record of success.

When Bezos speaks first in a meeting, it can significantly affect the feedback he gets from his team.

“In every meeting I attend, I always speak last,” Bezos told Fridman. “I know, from experience, if I speak first, even very strong-willed, highly intelligent, high-judgment participants in that meeting will wonder, ‘If Jeff thinks that? I came into this meeting thinking one thing, but maybe I'm not right.’”

“If you're the most senior person in the room, go last,” Bezos continued. “Let everyone else go first. Ideally, have the most junior person go first—try to go in order of seniority—so that you can hear everyone's opinion in an unfiltered way. Someone you really respect says something? It makes you change your mind a little.”

Executive leadership coach Hortense Le Gentil, author of The Unlocked Leader, agrees with Bezo’s approach to leadership and believes that it allows people to become better listeners, which can help them in all facets of their lives.

“Leaders who keep practicing becoming better listeners develop deeper and stronger connections with their teams, which in turn contributes to boosting their engagement and performance,” Le Gentil writes for Fast Company.

Personal Grown Blogger Brian Walsh says that when we speak last, we give greater accountability to the people we communicate with, whether it’s family, a sports team, a community organization, or coworkers.

“Let’s say you have an idea that you think is best and that you want to be implemented,” Walsh writes at An Insight Into Life. “By speaking first, it may result in people feeling like they are being told what to do, removing them from the creation process. However, you wait until everyone else has spoken and find that someone else also has the same idea. Now by allowing them to suggest it and by agreeing with them, they feel like it is their own.”

“This can also be applied to our personal lives,” Walsh continues. “If you are arguing with someone, they often don’t hear what you are suggesting because their emotions have taken over, and you trying to correct them just adds fuel to the fire. Allow them to talk and keep your suggestions to yourself.”

Although Bezos framed his advice around choosing when to speak, the more important lesson may be deciding when to listen. Being a great listener is valuable because it’s a hard skill to develop. It’s not just about hearing what someone’s saying but understanding, empathizing and withholding judgment at the same time.

Being a good listener is the key to connecting with others, but it’s also a vital tool in personal growth. You can’t learn if you can’t listen.

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