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The points and miles game is free to learn, complex to play, but totally worth it.

If you have friends who post drool-worthy photos of luxury resorts in beautiful, tropical places and you wonder how on Earth they can afford such amazing vacations, there are four main possibilities: 1) They're rich; 2) They saved up for a long time and splurged; 3) They went into debt to make it happen; 4) They spent far less than you think—perhaps close to nothing—because your friends know how to play the travel hacking game.

If No. 4 intrigues you, buckle up, because I'm about to take you on a mindblowing trip through Travel Hacking Land. But before we embark, I want to make something clear: Everything I'm about to share with you is legitimate, legal and honest. I say that upfront because often people's initial response when I describe how travel hacking works is, "That sounds sketchy." They usually respond with 1) This is a scam, or 2) This is unethical. Neither is true. More on that shortly.

Luxury travel is far more doable than you might think. Photo by Paolo Nicolello on Unsplash


Okay, off we go!

Welcome to Travel Hacking Land, where if you learn to play the game well, you get to travel for free.

A few things to keep in mind as we take this tour:

1. Think of travel hacking as a game rather than a "hack." Like any game, the more strategies you master, the better you get at playing.

2. The game is simple in concept, but complex in practice. Don't expect to walk away from this article knowing exactly how to book a free trip to Europe. There's a fairly steep learning curve, but speaking from experience, it's 100% worth the time to learn it.

3. (Almost) anyone can play. If you have a good credit score, you can play this game. (That being said, people with more spending power will be able to play it faster. No way around that really.)

4. Be ready to unlearn some things. Most of us come into the game with major misconceptions about how credit card points and airline miles work.

5. It truly is as mindblowing as it sounds. Yes, the people who play this game really do travel the world regularly—often in luxury—for free or nearly free. No, it's not an exaggeration. (I'm not selling anything here, by the way—I love to travel, I love saving money and I love strategy games, so this hobby just hits all my happy buttons.)

Also, I didn't make any of this up or figure it out on my own. I learned it from Bryce Conway, founder of 10xTravel, a website where anyone can learn all the ins and outs of this game and see how other people are playing it. (10xTravel Insiders is also the largest and most active Facebook group dedicated to this game, with more than 113,000 members, so Conway definitely is the go-to expert in this space.)

As we take our tour through Travel Hacking Land, I'll share what Conway says about how the game works and what anyone who's interested in it needs to know.

The travel hacking game is played with three main pieces: credit card points, hotel points and airline miles.

On a basic level, the goal of the travel hacking game is to optimize credit card points, hotel loyalty points and airline miles and make the most of how those award systems work and interact with each other. You have to understand these pieces of the game to strategize using them.

The first thing to understand is that credit card points are the most powerful pieces in the game. Everything else stems from there.

Each credit card grouping (Chase, American Express, Citibank, Capital One, etc.) has its own points-earning system. You earn points by spending with a credit card (i.e., "earn 1% cash back on purchases") or by signing up for new cards and qualifying for sign-up bonuses ("spend $4000 in the first three months and get 100,000 bonus points"). Most of us most likely have points-earning cards of some sort, because they're so common.

Generally speaking, the cash value of a credit card point is one cent, so 100,000 points would have a cash value of $1,000. If I have 100,000 Chase points, for instance, I can trade those in for $1,000 cash back.

That's exactly what I used to do—get cash back for the points I earned on my Chase cards—and I thought it was pretty awesome. Now I kick myself for it because those points are sooooo much more valuable when used in the points/miles game for travel.

Credit card points become more valuable when they are transferred to travel partners.

Transferring credit card points to airline or hotel partners greatly increases their value.

Photo by Trac Vu on Unsplash

As I said, the game is complex, and there's no way to explain it all in one article. But here's one example of what it means to optimize the points and miles systems.

Recently I wanted to buy a one-way ticket on Southwest airlines. The cash price for the ticket was $88, but I could get the exact same ticket for 4,400 Southwest Rapid Rewards miles.

Southwest is a travel partner with Chase, which means I can transfer my Chase points to Southwest and they count as Rapid Reward miles. 4,400 Chase points would be worth $44 if I got cash back for them, but if I transfer them to Southwest to purchase that $88 ticket, I've just doubled the value of those points.

Double the value is pretty good, right? But that's just scratching the surface. As another example, with 100,000 Chase points, I could get $1,000 cash back or I could transfer those points to Hyatt and get four nights at the Grand Hyatt resort in Kauai—which, on the dates I just looked up in August, would cost $900/night cash. So for $1,000 worth of points, I could get a $3,600 stay at a luxury resort. Almost quadrupled their value.

But keep in mind, I'm not actually even paying that $1,000 out of pocket. These are points I earned for free, just by signing up for and using my credit card (on things I'm spending money on anyway) to earn points.

When people say they're traveling for free, this is what they mean.

If you want to play the points/miles travel hacking game, you can learn how for free.

I had a vague understanding of airline miles and credit card points before taking Conway's 10xTravel course. I'd used frequent flyer miles before and my husband and I have used credit cards for everything (paying them off every month—that's vitally important) to earn points for cash.

I don't even remember now what made me click on the course, but I'm so glad I did. There are multiple travel hacking websites and courses out there, but I appreciated the way Conway laid the whole thing out and that he was totally upfront about how he makes his money with a free course. (Basically, he asks that course participants use his credit card referral links if/when they start getting into the game, which is beyond fair for the amount of knowledge the course provides.)

Conway started puzzling out the game himself when he was in college, when there were only a handful of online forums and Reddit discussions about how to optimize points and miles. His friends would see him traveling all the time and ask him how he was doing it, so he'd explain it. Eventually, he got tired of having to go through the whole game with new people over and over again at parties, so he wrote it all down in an email that he could just forward to whoever asked.

Finally, a friend told him he should turn it into an ebook. That ebook eventually morphed into the course and the 10xTravel website and a full-fledged win-win business. We win by getting free knowledge about how to game points and miles to travel for practically nothing. He wins by earning credit card affiliate income each time people use his referral links to start playing.

The biggest travel hacking hurdle to get over is our misconceptions about credit cards.

Credit card points can be incredibly valuable for travel.

Photo by Pickawood on Unsplash

One big key strategy in this game is regularly signing up for new credit cards to take advantage of sign-up bonuses, as that's the quickest way to accumulate a lot of points. But most people think that's nuts.

"When I tell people that I generally open 10 or more credit cards a year, almost every single person … their eyes get bigger and they kind of freak out," says Conway. "And the next question is always, doesn't that destroy your credit score?"

No, it doesn't.

"It's very straightforward how that works, but of course, people have a bad association of credit cards with debt and bad credit," he says. "So you have to kind of get past that."

But won't credit card companies get wind of people doing this and shut it down? Conway says nope.

"They know that this exists. In some ways, they kind of encourage it because most people aren't able to make points work or are not willing to put in the effort to make points work in a way that is really advantageous to them," he says. "So it's kinda like the banks are making a bet like, 'Hey, we have this cool point system. You probably won't figure it out. It's profitable for us anyway.'"

"Credit card companies make a lot of money when people use their product, both on interest charges and fees—kind of the negative side of credit cards—but also just on swipe transaction fees," says Conway. "People forget that credit card companies make a large portion of their money on people who don't even ever pay interest or have credit card debt."

Credit cards are profitable for banks, so they incentivize people opening them. And banks compete to get you to open their cards, so all we're doing here is making the most of that competition and the incentives that come with it. No one is getting swindled. You have to spend on the cards to earn the points—even the sign-up bonuses—so banks are still making their money.

The key is to use your credit card for every transaction possible, pay off the balance each month before any interest posts and keep getting new cards for the sign-up bonuses.

Here are some examples of people who have learned how to play the travel hacking game and won big.

The places travel hackers go for free or nearly free is mind-boggling.

Photo by Ittemaldiviano 🇲🇻 on Unsplash

One of the things you start seeing after you take the 10xTravel course and join the group on Facebook is people sharing the amazing trips they've taken for free or close to free. Some of those stories get posted on the 10xTravel site, too.

For example, one couple took a two-week, five-country, $17,000 trip to Europe for just over $1,500 out of pocket. Another family detailed how they saved $14,000 in travel costs on trips to Puerto Rico, Europe, Costa Rica and Canada—not to mention getting a ton of free travel domestically—over a two-year period.

Some people in the Facebook group have shared trips where they've gotten redemption values of 10 or 20 cents per credit card point or more (essentially turning what would be $1,000 cashback into $10,000 or $20,000 in travel value). Those are exceptionally amazing, but it's not unusual at all to see 3x, 4x or 5x point values being redeemed by travelers in the group.

Often the only cash people have to shell out on their trips is for food and a modicum of taxes on flights, which don't get covered by points. At all-inclusive resorts, food is covered, so all they pay for are any extra activities.

And we're not talking cheap places or terrible traveling conditions. You know those over-the-water bungalows you see in the Maldives? I've seen people fly first-class there and stay in those places, all on points and miles. It's bonkers what people can do if they play this game well.

Why don't more people play the travel hacking game if it's really so great?

Again, the game is simple in concept but complex in practice. There's a lot to learn and a lot to unlearn at first, and how the various points and miles systems intertwine and interact can make your brain hurt until it all starts to click. But a lot of what stops people from even starting to learn is simply not believing that it is what it is.

"I think it doesn't really make sense to most rational minds," Conway admits. "Because things don't just kind of come for free in life. There's always gonna be some sort of catch down the road. So when you can show them how easy it is to book a meaningful amount of travel—and good travel—using simple tactics with points and miles, it seems too unbelievable."

This is especially true with business or first-class airline travel. The redemption values for points on those seats can be simply astounding.

"People assume that I'm gonna do a bunch of work just to be able to get a three-stop red-eye flight to Vegas—is that even worth it? And that's just not the case," says Conway. "My wife and I have flown first-class all over the world and can do so pretty much whenever and wherever we want, thanks to this."

The only thing better than hanging out in paradise is hanging out in paradise for free.

Photo by Serey Kim on Unsplash

Travel hacking (a term Conway bristles at because it makes the whole thing sound sketchy) is a long game—and more chess than checkers for sure—but for those who wish they could afford to travel more, it's definitely a game worth learning how to play.

Thanks for coming along on the tour of Travel Hacking Land! And hey, if you see your friends sunning themselves in Fiji or exploring Machu Picchu or galavanting around Europe, don't assume they have gobs of excess wealth. They may have just learned to game the points and miles systems in a way that lets them travel for ridiculously little money.


This article originally appeared two years ago.

If you're afraid of turbulence, just imagine the plane is suspended in jello.

Fear of flying—aerophobia, in technical terms—is an extremely common phobia, affecting around 25 million adults in the U.S. alone. Some people grit their teeth and white-knuckle their way through their fear, while others find themselves unable to get on an airplane at all because of it.

Such a fear is understandable, really. Hurtling through the sky at 500 miles per hour, tens of thousands of feet above the Earth's surface, isn't exactly the way humans were designed to get from place to place. (We may have evolved with the brain power and ingenuity to make it happen, but that doesn't mean we automatically go along for the ride without our sense of self-preservation kicking in.)


One of the triggers for people with aerophobia is turbulence—the occasional shaking and pitching of an aircraft when it hits certain conditions in the atmosphere. Even people who are comfortable flying can find turbulence disconcerting sometimes, especially when it creates a sudden dropping sensation. Turbulence is normal, but it doesn't feel normal when you're sitting in a chair 30,000 feet from solid ground. It feels chaotic and out of control.

Anna Paul, a popular TikTok star from Australia, has shared a helpful visual for people freaked out by turbulence in a video that has more than 19 million views.

Paul explains that a pilot shared the analogy of a plane flying through the air being like an object suspended in jello. There's pressure on all sides, so even if the jello is shaken—and the object shaken along with it—the pressure suspends the object.

In other words, a plane is not going to suddenly drop down out of the sky due to turbulence, in the same way that an object won't drop out of the middle of a bowl of jello.

Watch:

@anna..paull

Fear of flying tip ✈️❤️

The jello analogy is also used by aerophobia experts. Therapist Les Posen specializes in flying phobias, and he shows his clients a model airplane suspended in raspberry jello to illustrate the fact that turbulence won't cause a plane to drop out of the sky. He even goes a step farther by having clients smell the jello, and then advises them to eat some raspberry candy or juice on the plane to remind themselves of the analogy, using their senses to calm their nerves.

At the end of her video, Paul said there's never been a plane crash from turbulence, but that's not quite true. In 1966, a flight (BOAC 911) coming out of Tokyo broke apart in midair due to unexpected severe turbulence. However, that was a very long time ago. Monitoring of meteorological conditions has greatly advanced since then, as have the designs of modern aircraft and the skill of pilots, so experts will tell you that turbulence is not something to worry about.

If imagining air pressure as jello doesn't really work for you, it may be helpful to have a visual of what turbulence actually is. For that, Captain Stuart Walker, who has been flying for 30 years, explains the four main types of turbulence, what causes them and what pilots do to avoid them or reduce their impact. He also explains what passengers can do to minimize their chances of feeling turbulence on a flight, such as sitting over the wings or toward the front of the plane and flying earlier in the day when temperatures are not as likely to cause air disturbances.

Whether you prefer hospital-food-based analogies or no-nonsense, scientific explanations, the bottom line is that turbulence feels far scarier than it actually is. A shaking plane is not going to drop from the sky, modern aircraft can withstand a great deal of movement midair and pilots are highly trained to handle turbulence.

And remember: Commercial airline travel really is the safest way to get to where you're going, statistically speaking. So next time you fly, kick back, relax and imagine you're suspended in jello, knowing you're in capable hands when the turbulence starts.


This article originally appeared on 06.23.22

A group of travelers waits patiently to check their bags.

Maybe you’re one of those elite travelers who’s mastered packing for an entire trip using only carry-on luggage. If so, you’re likely haughty and won’t stop crowing about the convenience of hopping off the plane and jetting to your destination.

We know: The airlines lost your bag in 1986 and you vowed never again. So, now you roll three garments, one pair of shoes, a tiny bottle of 5-in-one body wash, and a Kindle into your backpack, and you're good to go.

For the rest of us mere traveling mortals, especially those with kids, checking bags is a necessary evil—a necessary and costly one.

If it seems to you like checked bag fees have been steadily climbing, that’s because checked bag fees have been steadily climbing. According to this article, bag fees on American Airlines rose 33% just last year from $30 per bag to $40 and 5 of the 6 biggest carriers raised their fees last year.

Why is the entire industry upping their checked-bag fees? There’s a specific reason involving an arcane bit of tax code, which accounts for why the fees are tacked on separately versus rolled into the price of the ticket.


Jay L. Zagorsky, a business school professor who studies travel, says 7.5% of every domestic ticket goes to the federal government. Airlines dislike this, claiming it raises ticket prices for consumers. But as long as the bag fee is separate, it is excluded from the 7.5% transportation tax.

Estimated bag fees for 2023 topped 7 billion. By making the bag fees separate, airlines saved themselves about half a billion dollars. If that savings has been passed down to the customer, then we all got a bit of a break, too.

Perhaps you automatically dislike the separate fees because you’re Gen X and remember a time when a ticket was all-inclusive. Now, it feels like you’re paying for stuff you used to get for free.

Turns out that more and more travelers actually like the separate charges.

“One thing that our research has shown,” Henry Hartevedlt, president of travel industry analytics firm Atmosphere Research told USA Today, “is that more than two-thirds of U.S. leisure airline passengers now feel that the unbundling of the coach product and letting people buy what they want and need on an à la carte basis is actually something they like because it helps them stick to their budget.”

This is a positive way to look at something that’s undoubtedly here to stay. And now if you hear someone complain about bag fees at the airport, you’ll know why it’s done the way it’s done, which is really sweet satisfaction in itself.

Of course, there's always this unusual workaround courtesy of Reddit user Old_Man_Withers, "I Fedex my luggage to the hotel and carry nothing on the plane but my laptop for work. It doesn't matter if it's 2 days or two months, I ship it. The hotel has it waiting in my room when I get there and I ship it back home from there when I'm done. No random inspections, no chances of loss without recompense, fully trackable... I see no downside that isn't worth the 50-100 bucks it costs."

Modern Families

My family just flew to three European countries and home again for $149 per person total

Here's how we traveled from the U.S. to London, Athens and Vienna and back again for less than the cost of one domestic flight.

Photo courtesy of Annie Reneau

My husband and kids sitting on Ted Lasso's bench in Richmond, U.K.

Our family of five just got back from a nearly 3-week European vacation—three different cities in three different countries—and we only paid $149 cash per person for all of our flights combined.

It sounds too good to be true, but it's not. It sounds like there's got to be a catch, and there is, but not like you might think.

Welcome to the world of travel hacking, where if you learn to play the points and miles game well, you can take vacations you (or at least I) never thought possible.


I started learning about the points and miles game in the fall of 2021 via the 10xTravel free course, and I started playing in earnest myself in February of 2022. As a result, in the past year and a half, our family has taken multiple flights and stayed at multiple hotels within the United States—including some schmancy resorts—for free or very close to free. (Certain taxes and fees on flights have to be paid in cash, so there's no such thing as a 100% free flight.) But this trip to Europe was our first foray into international travel with points.

Four people standing in front of a lit up tree

My family enjoyed the Rathaus Christkindlmarket in Vienna.

Photo courtesy of Annie Reneau

The one "catch" to travel hacking? It's a complicated, strategic long game that takes time and effort to learn. But it's totally worth it. The basic gist is that you maximize credit card sign-up bonuses to accumulate transferable credit card points or loyalty points/miles with hotels and airlines, all without spending any more money than you normally would. Then you learn how to redeem those points for travel, which makes them way more valuable than simply getting cash back.

I wrote an overview of how the game works in a previous article (which you can read here), but I figured a real-life example is the best illustration.

For this trip to Europe, I transferred 362,500 Chase Ultimate Rewards credit card points to United Airlines. (My husband and I have accumulated over 1.2 million points and miles in the past year and a half, so this trip was barely a third of our points.) That's what all of our flights to, from and around Europe cost, plus one more flight paid for with Southwest points to get all the way home. The taxes and fees for all flights came out to $149 for each of us.

three young people in front of the temple of poseidon

The Temple of Poseidon was a favorite of the whole family.

Photo courtesy of Annie Reneau

Our original itinerary was actually US > London > Athens > Tel Aviv > US, but obviously the Israel plans changed when the war began. We switched from Tel Aviv to Vienna for our music-loving kids just a couple of weeks before we departed. The flight from Vienna back to the US cost fewer points than the Tel Aviv to US flight, which made it so our added Athens to Vienna flight was covered by points we'd already spent. (We'd originally booked a one-way cash flight from Athens to Tel Aviv. That got refunded when the flight was canceled.) And thanks to United's Excursionist Perk, our London to Athens leg also cost us zero points—we only paid taxes.

So what you see here are the fees we paid out of pocket for three flights—Spokane to London, London to Athens, and Vienna to Chicago (where we stopped to see family and friends for a few days on our way home). The Oct 15 "date of purchase" was actually the date we changed our Tel Aviv flight to Vienna—we purchased the original tickets months ago.

As you can see, the fees for these flights were $112 per person:

Screenshot of airline fees

Fees for flights from Spokane to London, London to Athens, and Vienna to Chicago

Screenshot via Annie Reneau

Here are the taxes and fees for the Athens to Vienna leg we added after the Israel changes, which were $31.40 per person:

Screenshot of flight total

Taxes and fees for flight from Athens to Vienna.

Screenshot via Annie Reneau

Finally, to get back to Spokane from Chicago, we booked flights on Southwest. We have a ton of Southwest Rapid Rewards points accumulated from playing the game as well as two Southwest Companion Passes, which means two of our kids traveled with us for free (only paid fees on their flights—no points needed). So we paid 14,345 Southwest points x 3 (43,035 points total) and the fees were just $5.60 each, which brings us to our grand total of $149 per person.

screenshot of southwest flight totals

We paid $5.60 each for our flight from Chicago to Spokane on Southwest.

Screenshot via Annie Reneau

To reiterate, we didn't pay anything beyond our normal spending for the points we used to get these flights. We just strategically utilized new credit cards for all of our expenses every few months. Accumulating points is actually the simpler part of the game. Figuring how to find the best redemption deals for the points is where it gets complicated and the real work comes in.

It's not like I just went on the United website, put in our dates and destinations, transferred the points and got the tickets. I spent many hours poring over different airline websites and different city combinations and dates to see where the best deals were. (We weren't tied to particular cities or dates other than our religious pilgrimage to Haifa, which didn't end up happening anyway.) It took a lot of time to find these tickets for the price we did, but again, totally worth it to save thousands of dollars.

family at sunset

Our whole family at the tip of mainland Greece at sunset.

Photo courtesy of Annie Reneau

If there weren't as many of us, we could also have gotten hotels on points, but with a family of five it was more affordable to book Airbnbs where we were Europe. So it's not like this vacation cost us nothing—we still had accommodations, public transportation, a car rental in Greece for exploring outside of Athens for a few days, food (pretty cheap in Greece, more expensive in the U.K. and Austria), and any museums, attractions and events we enjoyed.

But getting the flights for a song enabled us to do the rest. The cash price for the exact same flight itinerary would have cost between $6,000 and $9,000 for the whole family, especially since most of our flights were direct and at desirable times. Even if we were to see the 362,500 Chase points we used for their straight cash back value ($3,625), we still got a good deal. But those points didn't cost us anything. And our family got to take the trip of a lifetime. Travel hacking for the win.