Psychologist shares the 3 things to say first when your child is upset about something

One of the unfortunate realities of parenting is that kids don't come with a manual. Sure, there are a bajillion parenting books out there, but anyone with more than one child knows that every kid is different, what works with one won't necessarily work with another, and parents frequently find themselves at a loss for how to handle the thousands of scenarios that pop up as you go through your parenting journey.

However, that doesn't mean expertise doesn't exist. Psychologists that specialize in children and families do have some insights into healthy child development and relationship dynamics, so it's worth taking advice from them when you feel completely at a loss. Like, for instance, when your child comes to you upset about something.

Helping kids become resilient is an ongoing process.Photo credit: Canva

As an adult, you may have more wisdom and perspective than your child. You might feel like they are overreacting or that they don't really have a good reason to be upset. Or, your kiddo may express their emotions with much more intensity than you do and you aren't sure how to navigate that. You worry you might say something that makes the situation worse.

Dr. Becky Kennedy, better known as "Dr. Becky," is a clinical psychologist and parenting coach who has become a popular voice of reason for today's generation of young parents. As a mom of three kids herself, she has not only the academic knowledge to back up her advice, but also the boots-on-the-ground experience that gives her credibility beyond just the letters behind her name and book titles under her belt.

In an interview with author and podcaster Lewis Howes, Dr. Becky shared the three lines she says every parent needs to have in their tool belt for when their child is upset.

#1. "I'm so glad you're talking to me about this."

"If I were to put this in an adult context, if I was like, 'I'm so mad at my husband, he never, whatever, he never is home for bedtime, and he forgot the one thing I said," said Dr. Becky. "And if I was like, 'Hey, you're never doing anything around the house, and I am really frustrated.' If he said to me, 'You know, Becky, you're upset but I'm so glad you're telling me about this,' I'd be like, 'I think we're good now. Like I don't even know—What was I upset about?' Because what someone's really saying to you when they says that is, 'This feeling in you that you're feeling is real, and I still want to be in a relationship with you when you're feeling that way.'"

In other words, they get the message that they are loved and accepted even when they're expressing upset or anger or hurt.

"Our kids need to absorb from us, from a resilience perspective, 'My parent can tolerate this part of me before I learn to tolerate this part of me.'"

#2. "I believe you."

Dr. Becky says this is the one line that's probably the most healing in people's childhoods and the most confidence-building.

She clarifies that it doesn't mean you believe everything a child says in their upset state. If they say, "It's so embarrassing, I'm never going to school again," it doesn't mean you believe they're really never going to go back to school. It means you believe that's how they feel. You're saying, "I believe it feels that bad."

"We actually say to our kids all the time, which terrifies me, 'I don't believe you,'" Dr. Becky said. "And if we wonder why people don't trust their emotions, it's because when they felt emotions that were strong, they received—not one time but over and over—a message of 'I know your feelings better than you know your feelings.'"

"I believe you" is a simple but powerful phrase.Photo credit: Canva

She explained that trusting your feelings becomes important in situations like when someone's pressuring you to do something you don't really want to do, giving a hypothetical example of her own daughter being in college and not wanting to go home with someone.

#3. "Tell me more."

Drawing out the full story, acknowledging and empathizing with the details that led your child to feel the way they do is important. Dr. Becky demonstrated how she would repeat back each detail as her child told a story, expressing hurt or embarrassment along with them as the story went on.

"And now, in all these moments that my kid was in pain—which, by the way, part of the pain is probably that they were alone—I'm kind of infusing myself in every moment," she explained. "I'm adding connection. I'm adding believing."

When you talk through an upsetting incident with a child this way, they're often ready to move on before you are, she said. They know that when they need you, they can always come back, and that's really what every parent wants—for our kids to know they can come to us when they need us, but for them to go out and live and learn on their own until they do.

You can follow Dr. Becky for more parenting wisdom on Instagram and TikTok.