upworthy

Joy

A woman giving a stern warning.

Over the past few years, women named Karen have taken a lot of heat in the media. The term "Karen" has been used to describe a specific type of entitled, privileged and often middle-aged white woman. Typically, "Karen” is depicted as demanding, self-important and constantly seeking to escalate minor inconveniences to authority figures, like demanding to "speak to the manager."

Identifying the folks who create unnecessary drama in our world is important. But calling them a “Karen” isn’t the best way to solve the problem. There are many reasons to have an issue with the “Karen” stereotype. First, it’s terrible for people named Karen, and it’s also a connotation that many feel is racist, sexist and ageist.

Further, according to a new study by Trustpilot, the stereotype isn’t accurate. A recent survey by the online media site found that the people who leave the most one-star reviews aren’t female, and the women who do it the most aren’t named Karen.

Trustpilot is a site where people can review a business from which they’ve purchased a product or contacted customer service. According to TrustPilot, the number one biggest one-star reviewers are named John, not Karen.

“The name John is top for [one-star] reviews in the US, with the rest of the top five positions filled by David, Michael, Chris and James,” the site wrote in a press release. “Looking at specific categories, John is also first for negative reviews in Business Services, Electronics and Technology, Shopping and Fashion, and Money and Insurance. Meanwhile, Lisa left the most [one-star] reviews in our Beauty and Wellbeing category.”

So, if your name is Karen, keep this story in your back pocket next time someone stereotypes you as an entitled complainer. The real complainers are the Johns and, for the women, Lisas.

Why do people go online and write negative reviews? Psychologist William Berry writes in Psychology Today that people get many positive benefits from complaining, although they may annoy everyone around them.

The first big reason is an ego boost. When people complain, they feel validated. It also makes them feel superior to others. Complaining can also bring like-minded people together. If you and a significant other have ever been mistreated in a restaurant or car dealership, having a mutual enemy can work wonders for your relationship.

There are also entire groups of people who bond over a common gripe.

People who habitually complain may do so because of the brain’s negativity bias. “The human brain, geared for survival, focuses on negatives (as they appear more threatening to survival) than on positives (which enhance life but are less vital for survival),” Berry writes. “As the brain perceives negatives at an approximated ratio of five to one, there is simply more to complain about than there is to be grateful for. Additionally, this may lead to less general happiness.”

Here are the top 15 names of consumers who leave the most one-star reviews on Trustpilot. (Also known as the folks that owe the Karens out there an apology.)

1. John

2. David

3. Michael

4. Chris

5. James

6. Mike

7. Mark

8. Robert

9. Alex

10. Paul

11. Lisa

12. Sarah

13. Steve

14. Sam

15. Daniel


This article originally appeared two years ago.

Joy

NFL kicker's OCD was on display seconds before game-winning kick and it earned him new fans

The kick led to a big win for the Commanders and a big win for the OCD community.

Zane Gonzalez hasn't had the most glamorous NFL career. Getting drafted in the seventh round by the Cleveland Browns in 2017 was a great start for a well-decorated college kicker, but after a few critical misses led to his release, he's bounced around the league and struggled to stick with any team. That was all set to change, though, as his Washington Commanders (his sixth team in about as many years) recently called on him to make what would be a game-winning, life-changing kick in a playoff game against the Tampa Bay Buccaneers.

To the naked eye, Gonzalez looked extremely nervous as he readied himself for the attempt. The camera showed him fidgeting endlessly with his socks, and then smoothing his hair repeatedly as he walked onto the field. He'd pat it down and place his helmet on, only to remove it, smooth his hair down again, and repeat the process over again. The cameras caught it all, and NFL fans were left wondering: What's going on with Zane Gonzalez?

Moments later, the ball was snapped, Gonzalez made his approach, and BOOM — he nailed the kick, miraculously bouncing it off the upright and through for the game-winning points! It would be the highlight of his NFL career to date, by a wide margin.

People were confused by Gonzalez's hair-smoothing routine. Was he nervous? Or just trying to look his best for the camera?

"Zane Gonzalez needs to take a hit before going on the field," one X user joked. "Dude is in his head."

"How many times did zane gonzalez fix his hair," wrote another. "No wonder he almost missed!" someone added.

The real reason behind Gonzalez's odd pre-kick behavior is much more complicated: He has OCD, Obsessive Compulsive Disorder, and has talked openly about it in the past.

The recent playoff game was many people's first introduction to Gonzalez, but anyone who's watched a Commanders game this season is quite familiar with his hair smoothing and sock-fidgeting ways. They're tics — compulsive, repetitive behaviors associated with disorders like OCD or Tourette's, anxiety, stress, etc.

Gonzalez has discussed his OCD with the media before. He says it comes with major challenges, but on the football field, it can become a bit of a superpower.

"It affected me a lot more as a young kid. ... It’s just little thoughts, little funny habits that I do," he said in an interview.

“I’ve done a lot of research on it. Specifically, sometimes I rinse my hands before kicks. ... And I was kind of curious about that. But that’s one of the most common things that people with OCD do. It instantly makes you just feel relieved. I don’t know why, if it’s just a placebo effect. It’s not something I love having. But it just is what it is, and I’ve learned to deal with it.”

Being a kicker in the NFL requires unimaginable precision, and many players rely on routines, rituals, and repetition to be at their best. Gonzalez says that, in that sense, his OCD helps.

"It makes you a perfectionist and more detail oriented," Gonzalez said. "Off the field, it's a pain in the butt."

People with OCD were inspired by Gonzalez's clutch performance.

OCD is one of those therapy words we all misuse. It's common for people to joke about "being OCD" because they're a perfectionist or like things clean.

And that can be one part of Obsessive Compulsive Disorder. But in reality it can be a debilitating disorder in the day to day, and can also cause things like intrusive thoughts, paralyzing anxiety, and major fear or dirt or germs.

The fact that Gonzalez has overcome all of that to perform at football's highest levels gained him a ton of respect in the eyes of many.

"As a fellow OCDer, shoutout to Zane for getting it done. Those tics can be a real [pain] sometimes" wrote sports journalist Pete Hailey.

"Shoutout to Zane Gonzalez for sharing his story with OCD. It’s a tough thing to share, but my battles have shaped me into the personal I am today. So I have zero shame or hesitancy in sharing what I’ve battled throughout my life," said sports writer Sean Paul.

It's tough to find positive OCD representation in sports and media. There are a lot of misconceptions about the disorder (again, having OCD rarely has anything to do with being a neat freak!), and beyond that, it's not something that's easy to see with the naked eye. It can be hidden and masked with some effort. Gonzalez's tics and rituals being on full-display in front of a playoff audience of millions of people was a powerful moment that had a huge impact on others in the OCD community. Lucky for all of us, we get to watch him play for at least one more week this season!

Dog turns down his owner's pets and the internet is laughing.

Sometimes we're not in the mood to be touched, and the same goes for our pets. While cats are notorious for snubbing humans who dare to touch them without explicit affirmative consent for exactly 3.5 pets, dogs are different. Dogs like to get head scratches, butt pats, and, for some reason, slapped on the ribs somewhat aggressively. I don't know why dog owners do the last one but I've seen it enough to think it's a thing that dogs enjoy.

The point is dogs generally want you to pet them as often as you possibly can, even until it feels like your arms are going to fall off and then some. They try to climb up on your lap because being as close to your cornea as their snouts will allow is comforting to them. But apparently, dogs also get into moods where they don't want to be touched by their humans.

Case in point? Colby, a chocolate lab on TikTok who is simply not in the mood for pets. His reaction to his owner attempting to pet him has commenters in stitches.

Colby looks as if he's trying to relax when you see his mom's hand reach out to pet him. He doesn't break eye contact with his human, Morgyn Seigfried, as he gently pushes her hand away with his back foot. She tries several times, and each time Colby has the same response.

"Let's not make this more embarrassing than it has to be," one commenter wrote.

"He said pet me...WITH YOUR EYES," another person said.

While some were imagining what the dog was saying internally, others just found it hilarious, especially because he uses his hind leg to reject the affection.

"Such a boss move to use the back leg and not the front paw," someone wrote, complete with a crying laughing emoji.

"The fact that he used his rear leg makes the exchange even better," another commenter said.

Colby is clearly over Seigfried's need to touch him, as you can see for yourself below:

@morgynseigfried

looking me dead in the eye too 🥲 #dogsoftiktok #dogs #dogvideos #labsoftiktok #chocolatelab #labrador #dogsoftiktokviral #doglover #doglovers


Sadly, this wasn't the last time Colby curved his owner. Watch below to see him refuse her kisses just a few months after he pushed her away.

@morgynseigfried

humiliating truly #dogs #dogsoftiktok #labrador #labradorretriever #doglover

Don't worry, we're sure Colby loves his human. Sometimes, we need some alone time and while that might hurt a few egos, it's nothing personal.

This article originally appeared two years ago.

Joy

Video of two 90-year-old sisters saying goodbye shoots straight to the heart

“If we don’t see each other again on this earth, we’ll see each other in heaven."

@stephanieatkinson/TikTok

Don't say goodbye.

Viral elderly siblings are reminding us that love transcends all time and distance.

94-year-old Barbara Carolan of Seabrook, Massachusetts, hadn’t been able to see her 90-year-old sister Shirley, who lives in Nevada, since 2020.

When it became clear to Barbara that she might not have much time left to spend with her beloved sister, she prepared to make the 2,700-mile cross country trip to say goodbye.

“They waited so long to see each other, and if you don’t know if you’re going to see someone again, you know, especially siblings, it must be really hard,” Barbara’s granddaughter, Stephanie Atkinson Shively, told told her local news outlet WMUR.

Shively volunteered to ride alongside her grandmother and document the trip. In a viral TikTok video, , we see Barbara and Shirley getting emotional while reminiscing.

“We had a wonderful, wonderful time,” Barbara tells Shirley through tears.

“If we don’t see each other [again] on this earth, we’ll see each other in heaven,” her little sister assured.

“You betcha!” Barbara sobs. “You betcha.”

Watch the video below, aptly captioned: “Hug your sister.”
@stephanieatkinson #goodbye #sistersforever #notgoodbye ♬ original sound - Stephanie Atkinson Shively

Needless to say, viewers were struck by the sweet moment.

“There needs to be a category on this app for videos that are guaranteed to make you cry cuz dammit I’m tired of randomly balling my eyes out!” one person wrote.

Another added, “It’s not good bye, it’s see you later. I imagine when we pass, it’ll be like going home. And never again will we have to be separated from the ones we love.”

Shively shared several other moments from the journey, including some pictures of the sisters when they were younger. But the ‘last tearjerker’ showed grandma Barbara waving goodbye as she made her way back home.

There’s a bit of comic relief in this one, as Barbara yells “Until we meet again!” and gets a loud “WHAT?!” from Shirley, prompting her to repeat herself a bit more forcefully.

Watch:

@stephanieatkinson #sistersforever #notgoodbye #sisterlylove ♬ original sound - Stephanie Atkinson Shively

All in all, just a beautiful, heartwarming reminder to savor our lives, and all the loved ones in it.

Now, (if you have one) go hug your sister. If not, just hug someone you love.


This article originally appeared two years ago.