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Pop Culture

Insiders share 'secrets' the average person doesn't know about their industries

From accessing paywalled studies to getting free upgrades, people in various industries are spilling the beans.

woman hiding her mouth with a book
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There's a lot of behind the scenes info most of us don't know.

One strange reality of life is that there's a lot that happens behind the scenes of…well, everything…that people simply never know about. I'm not talking about deep state conspiracies here or anything, just normal run-of-the-mill industry secrets that only people who work in those industries knows.

Some of these "secrets" are actual secrets meant to be kept sacred, like how certain magic tricks work. Some are things we don't really want to know, like how the sausage gets made. And some are simply things that industry folks know but don't bother to inform the rest of us about, like the fact that the average movie theater employee really doesn't give a hoot if you sneak in candy as long as you're not obvious about it.

We're all curious, though, about what goes on in the back room, behind the counter, under the radar, etc. So when someone on Reddit asked "What industry 'secret' do you know that most people don’t?" people flocked to answer—and to see what people said.

To be clear, there's no way to officially verify these insider secrets, but it's still fun to see what people who work in various industries reveal.

Do you know who actually wrote that nonfiction book you loved?

"Most—probably 80 percent or more—of the books on the nonfiction bestseller list (autobiographies, memoirs, political/business books, etc.) are ghostwritten.

Source: am ghostwriter." – RSquared787

The ghostwriter added an encouraging caveat, though:

"Most (good) ghostwritten books are a true collaboration: somebody with an amazing story (or great idea/argument or whatever) who genuinely has the 'goods,' so to speak… but not the major league-level writing chops it takes to execute the best/most effective/most entertaining version of their story. So they bring in a specialist who knows the craft of storytelling and how to structure and execute something on the scale of a book, and—together, over the course of a year or so of deep collaboration—they bring the story to life. It’s the only way these voices would be heard in book form, in a lot of cases, and (IMHO, as someone who collaborates on these books), there’s no downside as long as the author genuinely invests time and effort."

The house always wins, but especially on slot machines

"I saw how slot machines for casinos were designed... don’t play slots." – Eliza_Lisa

"I had a buddy that was in the casino industry and claimed that 80% of their profits came from slot machines. This was the older mechanical types. The newer computerized ones can be programmed to do anything." – Mo_Jack

That security guard? Not all that helpful if the ish hits the fan.

"I'm an unarmed security guard.

Every now & then I'll get a comment from someone about how they're glad I'm around in case there's an active shooter or something.

Yea; if that happens? We're not doing anything aside from getting ourselves to safety and calling the cops.

We're literally told in training that if we try to intervene directly with an active shooter we'll be fired." – disinfo_bot_47·


"'Detect, Deter and Report' was the slogan at Securitas back in the day.

We were frequently told we were there for insurance purposes and were expected to NOT take action beyond calling the cops and getting ourselves to safety.

Great student job." – IBoris

Want to see a study that's behind a paywall? Just ask the researcher.

"I'm an academic researcher and I can speak for a huge number in my field when I say:

If you want access to our studies and they're behind a paywall, you can email us and we will send you the study.

We are genuinely delighted to share and if you want further context for the results or what have you, I'll always try my best to oblige.

The only limiters on that last bit is that:

  1. the original data for the study might have reached the end of our right to keep it, in which case it will have been destroyed.
  2. I might have forgotten details or I might have written that paper during a particularly hectic time and my file system might be total shit.

Also a lot of us are on ResearchGate and various social media things so you can contact us through there. If you can't contact us directly or we're being slow, one of the other authors on the paper might be contactable." – and_so_forth

Bestsellers might be bestsellers because people buy their own books

"The New York Times best seller list has a lot of people on it who buy massive numbers of their own books." – Ibringupeace

"Apparently, there is a symbol that indicates that while it did make best seller status, there was a bulk buy. A footnote, if you will, or similar to an asterisk." – spoda1975

"It’s a dagger! †" – Tarledsa

(It's true.)

Private messages aren't 100% private, in case you hadn't figured that out yet

"Worked in online community management and social media for years - Admins CAN read all of your PMs. Private only means private from the masses, not from administration, we had to be able to read them to check reports of abuse, grooming, illegal activity etc. I can't tell you how much cringeworthy shit I had to read through, especially from guys trying to hook up." – will_write_for_tacos

You may not have actually witnessed your baby's first steps

"If your baby goes to a nursery/daycare, chances are those weren't their 'first' steps/words etc that you witnessed. Industry standard is to not tell parents when these things happen as it makes them feel bad. I've seen kids up and walking about the room for weeks, even months before their parent proudly announced at drop off that they 'Took their first steps last night.'" – by_the_way_mate

Being extra nice can get you some sweet free upgrades

"If you’re nice to hotel staff they are more likely to give you free sh*t." – Archibald_Thrust

"A good friend of mine (Korean) visited las Vegas for her honeymoon. The husband was just a student at the time and she worked at a call center to pay their bills. When they were checking in at the hotel, the man at the front desk asked where they were from. She told them we are from Korea! And the man responded," oh I love Korean food!". They were a bit early to check in so they left their bags and went out to get some food at a local Korean restaurant. When they came back they bought some food for the front desk guy and when they handed the food over the guy was shocked and upgraded them to the penthouse. Little did my kind friends know, the guy was a manager and the penthouse was available. Friend sent me pics after they got in their room and wow... Las Vegas penthouse is probably a room I will never be able to afford in my lifetime... All for a little Korean food they got a memory they will never forget." – GroovinBaby

"Oh for sure. I worked in hospitality for years, and all my favorite guests got upgrades, free snacks, etc. And the awful guests got the exact opposite lol." – PalerEastMadeIt

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Dad's heartfelt lunch message shows how simple, everyday acts can change lives

You can make a huge difference by using O Organics.

via Meg Sullivan (used with permission) and Canva/Photos

A volunteer hands out food in a food bank and Meg Sullivan shares her dad's kind gesture.

When we consider people who have had a positive impact on the world, we often think of those who have made grand gestures to improve the lives of others, such as Martin Luther King, Jr., Greta Thunberg, or Mahatma Gandhi. Unfortunately, that type of effort is out of reach for the average person.

However, O Organics would like to remind everyone that they can positively impact the world through small, consistent acts of kindness that add up over time. Much like how a small creek can create a valley over the years, we can change lives through small, consistent acts of kindness.

O Organics is dedicated to the well-being of all by nourishing people everywhere with delicious organic foods grown by producers who meet USDA-certified organic farming standards.

Upworthy's Instagram page recently posted a touching example of everyday kindness. Meg Sullivan shared how her father, Tom, peeled oranges for her lunch just about every day from kindergarten through high school. But on the final day of her senior year of high school, he sent his 17-year-old daughter unpeeled oranges with a touching note about how she’d have to start peeling them for herself.



“It’s Time Baby Girl,” he wrote on a wikiHow printout on how to peel an orange with a drawing of himself crying. For the father, this daily ritual was about more than just making lunch; it was about showing that he cared by going the extra mile. “I could have put money on her lunch account,” Tom told Today.com. “But it’s one of those little things I thought was important, that she knows somebody’s taking the time to take care of her.”

The small, daily gesture taught Megan an essential lesson in kindness.

The post reminded people how their fathers’ small acts of kindness meant so much to them. “My dad peeled my oranges until I graduated high school, too. Now, I peel my daughter’s oranges and will for the next 7 plus years,” Katie wrote in the comments. “Love this. My dad peeled mine, too. When I moved out, he gave me an orange peeler gadget,” Mary added.

o organics, albertson's giving backO Organics has a wide array of foods and flavors covering almost everything on your shopping list.via Albertson's

Did you know that every time you go to the supermarket, you can also change the world through small gestures? O Organics not only allows you to feed your family delicious and nutritious organic food, but each purchase also gives back to help people and communities facing food insecurity.

Through contributions from customers like you, O Organics donates up to 28 million meals annually. The company’s contribution is essential when, according to the USDA, 47.4 million Americans live in food-insecure households.

O Organics has a wide array of foods and flavors covering almost everything on your shopping list. “Over the years, we have made organic foods more accessible by expanding O Organics to every aisle across our stores, making it possible for health and budget-conscious families to incorporate organic food into every meal,” Jennifer Saenz, EVP and Chief Merchandising Officer at Albertsons, one of many stores where you can find O Organics products, said in a statement.

O Organics now offers over 1500 items, from dairy products such as eggs and milk to packaged meats and breakfast staples such as cereal bars, granola and oatmeal. You can also enjoy affordable organic produce with O Organics’ fresh salads and fruit.

Everybody wants to make the world a better place. With O Organics, you can feed your family healthy, organic food every time you go to the market while paying it forward by contributing to the company’s efforts to end food insecurity nationwide. That’s a small, daily gesture that can amount to incredible change.

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Parenting

Yet another school district shifts to 4-day week and parents are sounding off

So... when are we getting the matching 4-day work week?

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When talking with other parents I know, it's hard not to sound like a grumpy old man when we get around to discussing school schedules. "Am I the only one who feels like kids have so many days off? I never got that many days off when I was a kid! And I had to go work in the coal mine after, too!" I know what I sound like, but I just can't help it.

In Georgia, where I live, we have a shorter summer break than some other parts of the country. But my kids have the entire week of Thanksgiving off, a week in September, two whole weeks at Christmas, a whole week off in February, and a weeklong spring break. They have asynchronous days (during which they complete assignments at home, which usually takes about 30 minutes) about once a month, and they have two or three half-day weeks throughout the year. Quite honestly, it feels like they're never in school for very long before they get another break, which makes it tough to get in a rhythm with work and career goals. Plus, we're constantly arranging day camps and other childcare options for all the time off. Actually, I just looked it up and I'm not losing my mind: American kids have fewer school days than most other major countries.

So it caught my attention in a major way when I read that Whitney Independent School District in Texas recently decided to enact a 4-day week heading into the 2025 school year. That makes it one of dozens of school districts in Texas to make the change and over 900 nationally.


Giphy

The thought of having the kids home from school EVERY Friday or Monday makes me want to break out in stress hives. But this 4-day school week movement isn't designed to give parents a headache. It's meant to lure teachers back to work.

Yes, teachers are leaving the profession in droves and young graduates don't seem eager to replace them. Why? The pay is bad, for starters, but that's just the beginning. Teachers are burnt out, undermined and criticized relentlessly, held hostage by standardized testing, and more. It can be a grueling, demoralizing, and thankless job. The love and passion they have for shaping the youth of tomorrow can only take you so far when you feel like you're constantly getting the short end of the stick.

School districts want to pay their teachers more, in theory, but their hands are often tied. So they're getting creative to recruit the next generation of teachers into their schools — starting with an extra day off for planning, catch-up, or family time every week.

Teachers in 4-day districts often love the new schedule. Kids love it (obviously). It's the parents who, as a whole, aren't super thrilled.

Photo by National Cancer Institute on Unsplash

So far, the data shows that the truncated schedule perk is working. In these districts, job applications for teachers are up, retirements are down, and teachers are reporting better mental well-being. That's great news!

But these positive developments may be coming at the price of the working parents in the communities. Most early adopters of the 4-day week have been rural communities with a high prevalence of stay-at-home parents. As the idea starts to take hold in other parts of the country, it's getting more pushback. Discussions on Reddit, Facebook, and other social media are overrun with debate on how this is all going to shake up. Some parents, to be fair, like the idea! If they stay-at-home or have a lot of flexibility, they see it as an opportunity for more family time. But many are feeling anxious. Here's what's got those parents worried:

The effect on students' achievement is still unclear.

The execution of the 4-day week varies from district to district. Some schools extend the length of each of the four days, making the total instructional time the same. That makes for a really long day, and some teachers say the students are tired and more unruly by the late afternoon. Some districts are just going with less instruction time overall, which has parents concerned that their kids might fall behind.

4-day school weeks put parents in a childcare bind.

Having two working parents is becoming more common and necessary with the high cost of living. I know, I know — "school isn't daycare!" But it is the safe, reliable, and educational place we send our kids while we need to work.

Families with money and resources may be able to enroll their kids in more academics, extracurriculars, sports, or childcare, but a lot of normal families won't be able to afford that cost. Some schools running a 4-day week offer a paid childcare option for the day off, but that's an added expense and for families with multiple kids in the school system, it's just not possible.

This will inevitably end with some kids getting way more screentime.

With most parents still working 5-day weeks, and the cost of extra activities or childcare too high, a lot of kids are going to end up sitting around on the couch with their iPad on those days off. I'm no expert, and I'm certainly not against screentime, but adding another several hours of it to a child's week seems less than ideal.

Of course there are other options other than paid childcare and iPads. There are play dates, there's getting help from family and friends. All of these options are an enormous amount of work to arrange for parents who are already at capacity.

Working 4 days is definitely a win for teachers that makes the job more appealing. But it doesn't address the systemic issues that are driving them to quit, retire early, or give up their dreams of teaching all together.

Giphy

A Commissioner of Education from Missouri calls truncated schedules a "band-aid solution with diminishing returns." Having an extra planning day won't stop teachers from getting scapegoated by politicians or held to impossible curriculum standards, it won't keep them from having to buy their own supplies or deal with ever-worsening student behavior.

Some teachers and other experts have suggested having a modified 5-day school week, where one of the days gets set aside as a teacher planning day while students are still on-site participating in clubs, music, art — you know, all the stuff that's been getting cut in recent years. Something like that could work in some places.

As a dad, I don't mind the idea of my busy kids having an extra day off to unwind, pursue hobbies, see friends, catch up on projects, or spend time as a family. And I'm also very much in favor of anything that takes pressure off of overworked teachers. But until we adopt a 4-day work week as the standard, the 4-day school week is always going to feel a little out of place.


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Humor

Women are sharing quirky things they do to make life more whimsical and it's pure delight

"I kiss my cat on both cheeks then she kisses me on both cheeks then I explain 'she's European' to no one."

Photo credit: Canva

We all could use a little whimsy in our lives.

One of the funniest things about being human is the unique quirks each one of us has that other people don't know about. In some sense, our individual oddities are things that unite us even though they are hidden from public view. It's a simple, universal truth that we're all a bit silly in our own way.

Case in point: A trend in which women share the quirky little things they do to make life more whimsical. The conversation has been circulating on social media since someone asked, "Girlies: What are some things you do to be more whimsical? I love knowing about cute little habits." And the responses, "like a magical, much-needed hug," are filling people with joy.

The question asked for women to weigh in, but there's no indication that men don't also have funny private habits as well, so we can all see ourselves in these responses.

Check out this list of people's quirky whimsical habits

"I wear matching pajamas every time I change my sheets so I can have what I call fancy sleep."

"I hold 'office hours' every Tuesday at a local coffee shop, which means I sit on the couch and order drinks for 4-5 hours while various friends and acquaintances visit me to yap abt books and gossip."

"I say, 'my lady,' every time I walk by a mirror."

"I teach the dog how to do things either to make them more interesting for me ('Let me show you how to start a load of laundry') or just to make him feel included ('Do you remember how to make coffee or should I walk you through it again? I know it's hard to remember since you can't practice without thumbs.')"

"I kiss my cat on both cheeks then she kisses me on both cheeks then I explain 'she's European' to no one."

"I tell my dishes it's bath time."

"I sleep in vintage nightgowns, it makes me feel like an 1800s princess✨"

"If I want to have negative thoughts about myself I have to think them in a cockney accent."


@abigail.bailey0

i’ve been home sick d: #whimsical #alternative #weird #tips #trinkets #habits #odd #corecore

"I say, 'May I take your coats?' when I'm peeling garlic."

"Every time I see the moon, I shout 'Hey gurrrl! Looking amazing, you are glowing!' and just compliment the hell out of her because she’s my bestie."

"I like drinking water at night ouf of small wooden bowls. It makes me feel like I'm being nursed back to health by spirits."

"I shout 'NO, not YOU! I don’t even know you!' in the voice of Lilly Moscocvitz when I’m looking for something and find something else unrelated."

"I hot glued a bow tie onto the Roomba and we call him Jeffrey."

"I tell my hamster not to answer the door for anyone before I leave."

"I call putting on pj's 'time to pump up the jams.'"

Giphy

"I always set my alarm clock to weird times like 8:52 am or 4:47pm because I don’t want less used numbers to be lonely or sad."

"Sometimes, a couple hours before bed, I go in my room and turn down the bed, spray a bit of lavender, maybe light a candle, put my water with lemon on my bedside table. Then when I get ready to go to bed a couple hours later I walk in and say 'I love turndown service!' as though it’s a pleasant surprise."

"Any time I make a mistake at work I giggle to myself, apologize, and say 'it’s my first day.' I’ve worked for the same company for 5 and a half years."

"I call my to do list my TA DA list and do jazz hands as I tick things off."

"For my own amusement I say 'officers!' and nod when I see pigeons."

"This one is kinda niche, but I’m a hairstylist. Whenever I wash my clients hair, as I give them a head massage with the conditioner I send loving thoughts into the universe over whatever is going on in their life."

"Whenever I buy something online and it asks 'is this a gift?' I write a little gift message to myself, usually along the lines of 'you are awesome and deserve these little treats.'"


Treat Yourself Donna Meagle GIF by Parks and RecreationGiphy

There are soooo many more, and each one is more delightful than the last. Turns out a whole bunch of us are a whole lot goofier in our private lives than we let on, which is a wonderful discovery.

Can whimsy actually be useful?

But there's more to this trend than simply a love of whimsy. As one commenter pointed out, "There are literal therapeutic reframing techniques in here that are FANTASTIC." It's true. Making a boring or mundane task more fun or interesting can be helpful for people who are prone to procrastination. Changing the voice you use when negative thoughts creep in can help distance that voice from your inner self. Pampering yourself by making bedtime special can create positive associations with rest and sleep, making it easier for you to settle in at night.

Perhaps our penchant for fun and whimsy isn't as frivolous as it might first appear, so if you do things like this, give yourself a pat on the back for engaging in good self-care. And now you know for sure that you're definitely not alone.


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Health

Man unexpectedly dies during brain scan. What scientists saw should give everyone comfort.

They may have uncovered the secrets of our final moments.

via Canva

A doctor is analyzing brain scans.

Death remains one of the greatest mysteries of life. It’s impossible to know what happens as a person passes and whether there’s anything afterward because no one has ever been able to report what happens from beyond the grave. Of course, if you ask those with a keen interest in the supernatural, they may say otherwise.

However, in 2021, researcher Dr. Raul Vicente and his colleagues at the University of Tartu, Estonia, became the first people ever to record the brainwaves of someone in the process of dying, and what they’ve come to realize should be very comforting to everyone. “We measured 900 seconds of brain activity around the time of death and set a specific focus to investigate what happened in the 30 seconds before and after the heart stopped beating,” Dr. Ajmal Zemmar, a neurosurgeon at the University of Louisville, US, who organized the study, told Frontiers.


The patient who died while having his brain waves measured was 87 years old and had epilepsy. While researchers were studying his brain to learn more about the condition, they had a heart attack and passed away. “Just before and after the heart stopped working, we saw changes in a specific band of neural oscillations, so-called gamma oscillations, but also in others such as delta, theta, alpha, and beta oscillations,” Zemmar said.

The different types of brain oscillations that occurred in the patient before and after the heart attack were associated with high cognitive functions, including dreaming, concentrating, memory retrieval, and memory flashbacks. Therefore, it’s possible that as the patient was dying, they had their life flash before their eyes. What an amazing and comforting experience right before leaving this mortal coil.

“Through generating oscillations involved in memory retrieval, the brain may be playing a last recall of important life events just before we die, similar to the ones reported in near-death experiences,” Zemmar speculated. “These findings challenge our understanding of when exactly life ends and generate important subsequent questions, such as those related to the timing of organ donation.”


How long are people conscious after they are technically dead?

Science has found that people can remain conscious up to 20 seconds after they are declared dead. Even after the heart and breathing have stopped, the cerebral cortex can hang on for a while without oxygen. So, some people may experience the moment when they hear themselves declared dead, but they aren’t able to move or react to the news. In cases where someone performs CPR on the deceased person, the blood pumped by the compressions can temporarily keep the brain alive as well.

Although the experience of death will probably always remain a mystery, we should take solace in the idea that, in many cases, it may not necessarily be a miserable experience but an ecstatic final burst of consciousness that welcomes us into the great beyond. “Something we may learn from this research is: although our loved ones have their eyes closed and are ready to leave us to rest, their brains may be replaying some of the nicest moments they experienced in their lives,” Zemmar concludes.

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In 2006, the Oscars secretly pressured Heath Ledger to make fun of gay people. He wasn't having it.

Jake Gyllenhaal shared the story of his late Brokeback Mountain co-star's kindness.

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Fájl:Heath Ledger.jpg – Wikipédia

Heath Ledger stayed true to his convictions. He stood up for what he believed in, and it didn't matter if it was in a casual conversation with a friend, on a press junket, or at the Oscars. In a resurfaced video making the rounds, Heath was on the Brokeback Mountain press tour and was asked by an interviewer, "How do you respond to people who suggest this is disgusting?"

Heath seems initially taken aback by the question. He ponders for a moment and then says, "Well, I think it's immature, for one. I think it's an incredible shame that people go out of their way to voice their disgust or negative opinions about the way two people wish to love one another."

- YouTubewww.youtube.com


He then expresses how some might be focusing on the wrong things. "At least voice your opinions on how two people share hate and violence and anger towards each other. Isn't that more important? I think so."

Brokeback Mountain is a 2005 film starring Ledger alongside Jake Gyllenhaal, about two sheep herders in Wyoming who find love with one another. It was adapted from a short story by Annie Proulx, originally published in The New Yorker in 1997.

mountain GIFGiphy

In discussing the movie itself (which won three Academy Awards in 2006, including Best Director for Ang Lee, Best Adapted Screenplay, and Best Original Score), Heath explained, "It's obviously about two men in love. It's gay-themed and easily labeled. The pure fact of it is, it transcends labels. It's the story of two human beings—two souls who are in love."

He truly wanted to make sure that audiences (including the press) understood the entire point of the film. "We're showing that love between two men is just as infectious and emotional and strong and pure as it is with heterosexual love."

While this clip has popped up many times over the years, an interview with Jake Gyllenhaal in 2020 definitively confirmed how important these themes were to Heath. In an interview with Another Man magazine, he discusses how the whole production came together. “There are things you’re chosen for—a quality, an essence—and Ang did that. And it’s still a mystery to me. And something that Heath and I shared: that it was a mystery to us at the time.”

Jake emphasized that Heath put his foot down when some writers of the Oscars telecast wanted to make light of Brokeback Mountain. "I mean, I remember they wanted to do an opening for the Academy Awards that year that was sort of joking about it. And Heath refused. I was sort of at the time, 'Oh, okay... Whatever.' I'm always like, 'It's all in good fun.' And Heath said, 'It's not a joke to me. I don't want to make any jokes about it.'"

According to WION News, Jake reminisced, "That's the thing I loved about Heath. He would never joke. Someone wanted to make a joke about the story or whatever, he was like, 'No. This is about love. Like, that's it, man.'"

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Health

Small talk going nowhere? Expert's 'threading' technique is the key to great conversations.

It doesn't take much to be great at small talk.

via Canva

A man and woman having a conversation.

Small talk can feel awkward, especially when talking to someone you don’t know very well and run out of things to say. That awkward silence may only last a few seconds but can feel like an eternity. Small talk can be uncomfortable, but it’s the gateway to starting relationships, creating professional opportunities, and building self-confidence. Becoming a master of small talk opens up possibilities, but how do you improve your skills?

One way to elevate your small talk game is by using a technique known as conversational threading. Adding a few more details to your questions and responses can open up different avenues to take the conversation and prevent it from stalling after a question or two. The key is to be an active listener with intentional questions.

How to get better at small talk

“The problem with most small talk is that it’s happening on autopilot, which means that people are asking questions they can already predict the answers to, such as: ‘How are you?’ ‘How’s the weather?’ “How was your weekend?’” Lorraine Lee, an award-winning virtual keynote speaker and CEO of RISE Learning Solutions, told CNBC Make It. The problem is that when you ask autopilot questions, you’re bound to get predictable answers, making it hard for the conversation to get off the ground.

Question: “How are you doing?”

Predictable answer: “Fine, how are you?”

Good answer: “Great, I’m planning a trip to Mexico, and I’ve really been enjoying ‘The White Lotus’ on Max."


The “good answer” here gives the person you’re talking to two threads to follow. They can ask you about Mexico or share how they once went to Cancun and had a great time. They can also reply to your thread about “The White Lotus” and discuss whether they have seen it.

Question: “Cold outside, isn’t it?”

Predictable answer: “Yeah, I’m freezing.”

Good answer: “It reminds me of the blizzard we had a few years back. What year was that?”

The “good answer” here also gives the person you’re talking to two threads. They can speculate on the date of the blizzard or share their experience with the snowstorm. The “predictable answer” stops the conversation in its tracks.

What are subject words?

Sean Cooper, known as the “shyness and social anxiety guy,” says we should look for “subject words” when talking with people because those will provide potential threads for a more meaningful conversation. For example: “I bought tires at the Goodyear station with my wife on Saturday” has four different keywords: tires, Goodyear, wife, and Saturday.” If you’re listening, it gives you four ways to turn the conversation into something more:

Tires — “Gee, I can’t remember the last time I changed my tires…”

Goodyear — “Is that the tire store off of Crenshaw Boulevard? Do they have good service?”

Wife — “How is your wife doing these days?”

Saturday — “Saturday was a lot of fun, I took my daughter to a horse stable."

Also, you can create better threads by asking more specific questions.

Autopilot question: “Do you come here often?”

Good question: “What’s your favorite drink at this bar?”

Autopilot question: “How are you doing?”

Good question: “What’s been the highlight of the week?”

Becoming good at small talk isn’t difficult as long as you can turn off autopilot and become more intentional with your questions and answers. Be sure to load up your responses with plenty of threads and keywords so that you’re partner can choose a direction for the conversation. As long as you keep threading the conversation, your relationship has room to grow and flourish.

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