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Here's what volunteering at a hospital is really like. And why you should do it.

Here's what volunteering at a hospital is really like. And why you should do it.
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Clorox

Have you ever considered volunteering at a hospital? It's an important job that's often overlooked.

Photo by Department of Foreign Affairs and Trade via WikiCommons.

When you think about the work done at hospitals and other care facilities, visions of doctors and nurses are probably first to come to mind. While these healthcare professionals do some of the most important work on the planet (and that's no overstatement), volunteers are an integral part of the hospital's ecosystem as well.


Volunteers greet visitors, run groups, provide support to patients, wash and change linens, clean rooms, restock supplies and help ensure that the hospital is running cleanly and smoothly so that those providing medical care can focus on the patient's physical health and continued well-being.

In short, volunteers are vital. They form real and lasting connections with patients, and help them get better in a clean, comforting environment.

We talked to three people to get their take on what it's like to work in care facilities, the challenges they've faced, and what the work they did taught them about themselves (and it taught them a lot). Read on to find out more.

Alia read to kids at her local hospital. It made her realize the difference a bedtime story could make.

Photo by Juhan Sonin via Flickr.

When she gave birth at 17, Alia was grateful that her child was strong and healthy. At the same time, she realized that other new parents weren't living that same experience.

"The idea that other families didn't have that really pained me," she writes in an email. I wanted to help them."

Alia would put her son to bed and then, when he was asleep and safely being looked after, drive to Fresno Children's Hospital, where she'd read bedtime stories to children who didn't have company and couldn't sleep at night. She expected the work to make her emotional, but was not at all prepared for the impact it ended up having on her.

"I would cry in my car after all of my shifts," she explains. "I wasn't equipped for the emotional weight of children with poor health. I have the utmost respect for people who can bear that weight comfortably."

It also taught her just how needed volunteers are. They're the people who fill in the gaps in care, fostering close connections with patients who are going through some of the hardest days and nights of their lives.

"I wish people knew how much need there is," she writes. "Walking those empty halls at night, you look into rooms and see people who are scared, lonely, and bored. A few more people in the hall making their way to connect with patients is a huge difference."

"I found the experience rewarding in a lot of capacities. The largest is probably the degree to which it taught me about myself. I valued my son and his health so much. I learned about my emotional limits. And I felt good because I was helping others."

Author Chuck Miceli helped people living in a long-term care facilities express themselves.

Photo by Elien Dumon on Unsplash

He co-coordinated a weekly Poetry group for patients and residents at the Southington Care Center, a rehabilitation and health care facility in Southington Connecticut.

In the group, the residents of the center were encouraged to write and share their own poetry, bring in poems that they enjoyed by their favorite authors, or just sit and listen to the work written by people who also lived there. For many, it was a watershed moment in their recovery. It provided a sense of purpose for one resident in particular — allowing her to see that she was still valued and needed.

"A friend of mine approached me to say that a mutual friend from our church, Joan LaRose, was at the facility," Chuck writes. "I hadn't seen her in years. Now, she was suffering from advanced Parkinson's disease and could not lift her head from her chest, but she still expended the time and effort to write poetry."

"I visited Joan and asked to see her poems. Rather than being bitter or remorseful, they were exceptionally uplifting and beautiful. That motivated me to see if others at the facility might also want to get involved, which prompted the creation of the poetry group."

The group eventually grew and Joan's poems were collected and published in a book that keeps her memory alive. The poetry group is something Chuck reflects on as one of the most positive experiences of his life. It's a reminder of the indomitableness of the human spirit.

"Walking into a nursing or health care facilities can be an intimidating and depressing experience because it is so easy to assume the hopelessness of people's situations," he explains. "It is easy to see what is missing: the physicality, the youthfulness, the mobility, the energy. It is what we don't see, however, that is most important: the potential, the desire to be useful, the lifetime of experience and wisdom, the yearning to be involved."

"Tapping into what's possible instead of being debilitated by what's missing is at once the greatest challenge and the greatest reward."

Jeaninne Escallier Kato, a teacher and writer, volunteered at hospitals during two points in her life. It taught her to think on her feet and let go of her ego.

Photo by Lenny DiFranza via Flickr.

"I have volunteered in hospitals twice in my life," notes Jeaninne. "My volunteer duties included: distributing food and books, feeding patients, teaching and reading to children, managing the play room and holding babies."

"It is all about patient care and compassion. When I was given the task to teach a bedridden child with extreme mental disabilities, I didn't feel like I could handle my emotions. Over time, I let my compassionate nature take over and began to feel the bonds of a strong relationship. That child was so appreciative of my time and attention once a week for three hours, I couldn't wait to get my Saturday hug."

"There's nothing like the feeling of making others comfortable and giving relief. It's another form of love. My advice to those who are considering this line of work is you have to take your ego out of everything because you will be asked to do some very disagreeable tasks."

"Don't do it for you, do it for others. You will soon learn your merit, which resides in the care and love you give freely, because it always comes back two-fold."

Caring for others in need is something we should all make more of an effort to focus on.

Providing comfort to those going through medical difficulties is one of the best ways to help make the world, a brighter, safer, happier place.

So, if you've been thinking of volunteering at a hospital, but had reservation, now might be the time to reconsider. You have no idea how much your efforts will mean to the patients you meet.

Clorox is committed to providing a gentle yet powerful clean, which is why they've partnered with Upworthy to promote those same traits in people, actions and ideas. Cleaning up and strength are important aspects of many of our social good stories. Check out the rest in the campaign to read more.

black lab, dog walker, dog walker near me, dog walker ap, neighbors, good news, pets, feel good news

black lab (left. Handwritten letter (right)

If you've lived your whole life with a dog, a home has to feel pretty empty without one. Your heart has to feel like there's something missing as well. When Jack McCrossan, originally from Scotland, moved to Bristol, England with his three friends, they were bummed out to learn that their landlord didn't allow dogs.

So when they saw a beautiful black Sheprador (a German Sheppard Lab mix) in their neighbor's window, they knew that had to become buddies with her. They wrote the dog's owner, Sarah Tolman, a letter asking to arrange a play date with the dog. "If you ever need someone to walk him/her, we will gladly do so," they wrote.


"If you ever get bored (we know you never will, but we can dream), we are more than happy to look after him/her. If you want to come over and bring him/her to brighten our day, you are more than welcome. If you want to walk past our balcony windows so we can see him/her, please do," the letter continued.

"We hope this doesn't come too strong, but our landlord won't allow pets, and we've all grown up with animals. The adult life is a struggle without one," they wrote. "Yours sincerely, The boys from number 23," the letter concluded.

Soon after, the boys in 23 received a response from the dog herself, Stevie Ticks, accepting the offer. However, it may have been written by her human, Sarah Tolman. In the letter, Stevie shares a bit about herself, saying she's two years and four months old, was adopted in Cyprus, and that she's "very friendly and full of beans." (The boys shouldn't worry about a gassy hound, in England, "full of beans" means lively.)

"I love meeting new people and it would be great if we can be friends. I must warn you that the price of my friendship is 5 x ball throws a day and belly scratches whenever I demand them," the letter continued. A few days later, the boys got to meet Stevie.

"Meeting Stevie was great!" McCrossan told Buzzfeed. "She was definitely as energetic as described. We got to take her for a walk and she wouldn't stop running!"

Tolman thought the boys' letter was a fantastic gesture in an era where, quote often, neighbors are strangers. "In a day and age where people don't really know or speak to their neighbors, it was really nice for them to break down that barrier," she said. After the story went viral, she saw it as an opportunity for people to share their love of dogs with the world. "My mother and I are amazed at all the love we've received from around the world these past few days," Tolman wrote as Stevie. "If you have a doggo in your life, share that love with those around you."

A lot has changed since this story first warmed hearts around the globe. The boys have since moved away, but as of September 2024, Stevie is around 8 years old and still living her best life. Recently, she even made it to the doggie wall of fame at her local coffee shop.

In the years since this story first went viral, pet-sharing and neighbor dog borrowing have actually become more common, especially in cities where landlords restrict pets. Several platforms (like BorrowMyDoggy) and community groups now exist to pair dog owners with trusted neighbors who want occasional playtime, walks, or dog-sitting without having to own a pet. It’s a small but growing trend that reflects how deeply animal companionship is needed—even for people who can’t adopt a dog full-time. In many apartment buildings, these kinds of informal arrangements help reduce loneliness, build community, and give non-owners the emotional benefits of living with pets.

Just goes to show the power of a dog's love…even if that dog isn't your own.

This article originally appeared six years ago.

wine, fine wine, restaurant, fine dining, funny, humor, kindness, restaurants, server, waiters
Canva Photos, Hawksmoor Manchester

An unwitting server accidentally gave away a nearly $6000 bottle of wine

No one likes when it happens, but everyone makes a mistake at one time or another. Some are small, and others are...not so small, especially when they happen at work. There’s nothing worse than that sinking feeling that comes when you realize you have to fess up to your manager. Next comes the uncertainty over whether you’ll keep your job or not. And if your mistake happens to be one that costs your company money, let alone a significant amount of it? The stress is unimaginable.

In 2019, a server at the Hawksmoor Manchester steakhouse and cocktail bar in England went through that very experience. She accidentally served a customer a £4500 ($5,750) bottle of Chateau le Pin Pomerol 2001 instead of the £260 ($33) Bordeaux they ordered.


wince, ouch, oof, cringe, gif denzel washington cringe GIF Giphy

Yikes. I think we all felt that collective wince just now.

The server didn't realize the mistake right away. It wasn't until later that a manager clocked the switch, leaving the poor waiter absolutely mortified. After all, it's (hopefully!) not every day that a server makes a $5,700 mistake. The few that do rarely end up keeping their jobs.

wine, red wine, wine glass, vintage wine, fine wine, fine dining, funny restaurant stories You have to wonder if normal people can even tell if they're drinking a $6,000 bottle of wineCanva Photos.

However, the server’s manager decided to handle the situation with grace and humor, posting a lighthearted message on X (formerly Twitter).

"To the customer who accidentally got given a bottle of Chateau le Pin Pomerol 2001, which is £4500 on our menu, last night - hope you enjoyed your evening! To the member of staff who accidentally gave it away, chin up! One-off mistakes happen and we love you anyway," they wrote.

The manager even went a step further and excused the mistake by saying the bottles ā€œlook pretty similar.ā€

The post went mega viral, racking up nearly 53,000 Likes on Twitter/X. Commenters praised management and ownership for letting the server off the hook for an honest mistake.

"As someone who works in hospitality, bless you for being understanding and not flying off the handle at the poor lad/lass."

"Now that’s a good employer! Mistakes do happen, sadly some employees aren’t as forgiving and only see the value of what was lost. I’m certain your understanding and forgiving manner towards the member of your staff will win you more customers!"

"This is such a great way to deal with a member of staff who has made a genuine mistake - great to read about it, well done to the management team & a lot of leaders could learn a thing or two from this story. Thanks for sharing the story."

Working in any kind of customer service, especially food service, is brutally difficult and under-appreciated. These kinds of employees absolutely deserve some grace, so it's heartwarming to see them finally get some.

Other users teased that if this was the kind of service they could expect from the restaurant, they'd be making a reservation ASAP.

"How can I book a table?" someone joked.

Hawksmoor founder Will Beckett later clarified the story to BBC News saying that the server had been working with a manager from another location because it was a busy night. The manager accidentally grabbed the wrong bottle and the customer apparently didn’t notice the mistake. (Sure they didn't.)

wine, red whine, fine dining, restuarant, cheers Love Wine Cheers GIF by Zonte's Footstep Giphy

Beckett said the server is ā€œbrilliant,ā€ but he’s still going to ā€œtease her for this when she stops being so mortified.ā€

Some users questioned the very nature of a nearly $6,000 bottle of wine. To be fair, reviews of the vintage call it "perfection," "luxury," and a "thrilling experience." Still, it can be hard for people to wrap their minds around such extravagance.

"Is no-one else disgusted by the fact that a restaurant charges £4,500 for a bottle of wine in the first place? No wine is worth that much; it's pure & excessive extravagance for the sake of it & I find it vile," a user commented.

Beckett followed up in another post adding that, while the wine was expensive, the restaurant has raised over £1 million ($1.3 million) for the Wood Street Mission children's charity.

This article originally appeared six years ago.

predators, forensics, crime, women, awareness
via Екатерина ŠØŃƒŠ¼ŃŠŗŠøŃ…/Pexels, Vladimir Konoplev/Pexels and Teona Swift/Pexels

Three women walking down city streets.

A forensics student named Alexandria recently shared vital information on TikTok that all women should know. She detailed the specific signs male predators are looking for when they choose a victim.

Her video is based on a 2013 study entitled ā€œPsychopathy and Victim Selection: The Use of Gait as a Cue to Vulnerability.ā€ For the study, researchers interviewed violent criminals in prison and asked them the type of women they’d be most likely to victimize.


The study found that the criminals all agreed that how the woman walked was a deciding factor.

ā€œWhat the selected women all had in common was the way that they walked and how they generally held themselves in public,ā€ Alexandria says in the video she later deleted but has been shared broadly across the platform.

@_alf_90_

How to walk for your safety! #women #safety #tips #walking #kidnapping #murder #attacks #fyp

ā€œThe selected women all had a similar ā€˜awkwardness’ to the way that they walked and carried themselves,ā€ she continued. ā€œThe first part of the woman had a gait that was a little bit too small for their body, which resulted in smaller steps, slower speed and their arms more typically to their sides, or crossed, as well as their heads being down and not really taking in their general surroundings, which indicated three different things to these potential attackers.ā€

The woman’s body language signaled to attackers that she was fearful and anxious and because her head was down, she'd be easier to surprise. Alex then described the second type of woman the criminals said they’d target.

ā€œOn the other hand, the other part of the women that were selected had a gait that seemed a bit too big for their body and their arms tended to flail to the sides and seemed just overly awkward,ā€ Alexandria continued.

The woman with the bigger gait signaled to potential attackers that she may be clumsy and won’t put up a good fight. ā€œBecause their arms were out and flailing to the side, it left the lower body open to, again, come around and grab them,ā€ she said.

women, walking, predators, crime, body language Women walking down a street.Image via Canva Photos.

The video was helpful because Alexandria also discussed the types of women the attackers wouldn’t pursue. Alex says these women ā€œwalked with a gait that tended to be more natural to their body.ā€ She adds they moved at the same pace as those in the immediate area, with their shoulders back and chins up and asserting a general sense of confidence.

ā€œEssentially, the women that were not selected gave off an energy that said, ā€˜Don’t mess with me. I will put up a good fight.’ And that’s why they weren’t selected,ā€ Alex said. ā€œI know that it sounds silly, but something as simple as the way you walk or the way that you carry yourself in public could determine the likelihood that you become a target of a predator.ā€

According to the Center for Violence Prevention and Self Defense Training, detecting vulnerability is the biggest factor in who predators choose to victimize. Confusion, isolation, appearing insecure, unaware, unassertive, or distracted all play a part in who predators target, but being aware of these factors can increase safety considerably. They also note that access plays a part in being targeted, stating that, "Attackers tend to target people positioned near entrances, exits, or secluded areas where they can quickly grab and escape without arousing suspicion."

woman, crime, predator, safety, awareness Woman aware of her surroundings in a parking garage. Image via Canva Photos.

Alexandria concluded her video by sharing an acronym that can help prevent women from being victimized while in public: STAAR.

S(tride): Walk with a natural stride to your body with steps that are not too far apart or short.

T(all): Stand tall. Keep your shoulders back and your chin up. Assert a natural confidence and dominance to those around you.

A(rms): Swing your arms naturally by your sides, avoiding keeping them too close to your body or flailing out of your natural range of motion.

A(wareness): Stay aware of your surroundings. Take notice if something feels or looks off.

R(elax): Stay cool, calm, and collected and don’t indicate to a potential attacker that you feel or see something is wrong.


This article originally appeared last year. It has been updated.

swimming pool, pool safety, toddler swimming, drowning, rescue, hero

A 3-year-old saved his friend from a backyard swimming pool.

Swimming pools can provide endless hours of fun in the sun, but they can also be extremely dangerous for young children who haven't learned to swim. According to the World Health Organization, around 300,000 people die from drowning each year, and about a quarter of those drowning victims are children under age 5.

In 2020, at a residence in Itaperuna, a city north of Rio de Janeiro, a harrowing scene unfolded in a backyard swimming pool. According to the Daily Mail, Henrique, a 3-year-old child of a worker on the property, snuck away from his parents' supervision and wandered over to the pool. Security camera footage shows the young boy and fellow 3-year-old, Arthur de Oliveira, sitting next to the pool when Henrique reaches for an inflatable floaty and falls into the water.


A frantic Arthur looks around for help, but there is no one to be found. For 10 seconds, Henqriue struggles to keep his head above water, until Arthur bravely extends his hand and pulls the boy up. If Arthur didn't have the strength, he could have fallen in the pool and both boys could have drowned.

Luckily, Arthur's strength held up and he pulled the boy to safety."This video serves as an alert for those who have a pool at home and children," wrote Arthur's mom, Poliana Console de Oliveira on her Facebook page. "Thank God the ending is happy, because God sent the land under my care, my son, my little Arthur, a true hero! Real life hero, my pride."

- YouTube www.youtube.com

"Arthur saved his friend's life," she added. Arthur hopes to be a police officer one day, so after the local police department learned of his bravery, it sent him a new basketball and a whole lot of candy. The boy was also given a certificate and a trophy that said, "From a hero to a hero."

While Arthur's heroism is worthy of recognition, it's also important to know how to avoid these kinds of near-tragedies. Safekids.org recommends these tips for watching kids when there's a body of water around:

  1. Watch kids when they are in or around water. Keep young children and weak swimmers within arm’s reach of an adult. Make sure more experienced swimmers are with a partner every time.
  2. Choose a Water Watcher. When there are several adults present, choose one to be responsible for watching children in or near the water for a certain period of time, such as 15 minutes. After 15 minutes, select another adult to be the Water Watcher.
  3. Avoid distractions when your child is in or around water. Drowning is often silent and can occur in less than five minutes, so it is important to give your child all of your attention. Put away phones, books and magazines.

And for pool safety specifically, Safekids.org makes these recommendations:

  1. Install fences around home pools. A pool fence should surround all sides of the pool and be at least four feet tall with self-closing and self-latching gates.
  2. Be aware of pool drains. Teach your child not to or swim near pool drains or suction outlets. Visit Pool Safely to learn more about available resources to keep kids safe around pool drains.
  3. Empty kids’ pools immediately after use. Store them upside down and out of children’s reach.

This article originally appeared five years ago.

target, girl's clothes, meghan mayer, modesty, age-appropriate clothes
via Target and Mike Mozart/Flickr

A controversial dress being sold at Target.

Everywhere you go, there seems to be a constant war between children’s clothing retailers who want to push the boundaries of modesty and parents who push back, saying they are sexualizing children. On top of that, when young girls believe they are supposed to wear clothes that are tight-fitting and revealing, it's very damaging to their self-esteem and body image. So what is a parent to do?

ā€œI think it’s one thing that the girls’ clothes are very fitted and small, and it’s another that they’re in such direct contrast to what you find on the boys’ side, and those two things send a pretty strong message about what they’re supposed to look like, dressed to be slim and to be fit,ā€ Sharon Choksi, a mom of two and founder of the clothing line, Girls Will Be, told CNN.


The topic came up again recently when Meghan Mayer, a mother of 2 and a 7th-grade school teacher, posted a video on TikTok about a dress she saw at Target that received over 1.6 million views. Meghan was reacting to a smock-style patterned dress with balloon sleeves that appeared modest at first glance. But after closer examination, it has holes on the waist on both sides, revealing the girl’s midriff and possibly more.


ā€œMy oldest daughter and I are at Target, and there’s some cute spring stuff,ā€ Mayer started the video. "I am a little bit more conservative when it comes to my kids’ clothing, so maybe I’m overreacting, but let me know what you think of these dresses.ā€

She added that the dress may be okay for a 12-year-old but was inappropriate for a 6- or 7-year-old. Mayer asked her followers what they thought of the dress. ā€œLike I said, I know I’m a little bit more conservative. I don’t usually even let my girls wear bikinis, but maybe I’m overreacting, I don’t know. Thoughts?ā€

For reference, she then showed the sizes of the dresses to show they were for kids, and then revealed the holes in the sides. ā€œLook at these little slits on the sides of these dresses, right at the hips on all these dresses,ā€ she said.

Most people commenting on the video thought the dress was a bit much for such a young girl to wear and that it was inappropriate for someone that age to expose themselves.

target, target aisle, big box retail, target pov, shopping Walking down the aisle in a target.via Mike Mozart/Flickr

"You're not overreacting. You're parenting properly," Paper Bound Greetings wrote. "No, no. There is no reason for those holes to be there. They should have pockets! Not holes!" Anna wrote. "I think retailers are trying to mature our kids too fast. I agree with mom!" HollyMoore730 commented.

But some people thought that that dress was acceptable and Mayer was overreacting.

"Unpopular opinion, I think they’re cute," Dr. Robinson wrote. "When I was a kid in the ā€˜70s I wore halter tops and tube tops; they were not seen as big deals. I don’t think this is scandalous," Kimberly Falkowsi added. "Overreacting. Both my girls have the blue and white, you can’t even tell much. It’s not that big of a hole. The dresses are so cute," LolitaKHalessi commented.

"Fun fact… you don’t have to buy it, Bethany wrote. "Idk I think it’s cute and that everyone just making it weird when it really isn’t," Wisdomdeals added. "Nothing wrong with the dress. It’s sold out in my area. Luckily if you don’t like it or think it’s inappropriate, you don’t buy it for your child," Maddison commented.


target, retail store, target front, target doors, target location The front of a Target.via Mike Mozart/Flickr

Some commenters told Mayer that she should buy the dress and have her daughter wear a shirt beneath it so it doesn’t show skin. However, Mayer believes that it would support Target in making questionable kids' clothing.

"No, I'm not going to buy it and have them wear a tank top with it, because then that's showing Target that it's OK," she told Today.com. "And over time, the cutout will get bigger and bigger."

This article originally appeared last year. It has been updated.