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Hello Humankindness

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Hello Humankindness

He was a Lost Boy of Sudan. Now he's helping others access healthcare and live their best lives.

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Jany Deng never had a childhood.


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He was only 10 when civil war broke out in his homeland of South Sudan. Orphaned and faced with no other choice for survival, Deng had to flee the country alone, walking more than 2,000 miles towards Ethiopia. He often had nothing to eat or drink. "We have to walk for a month, a day, a year, just wondering wherever we can get safety," Deng recalls.

Months later, he reached a refugee settlement where he was able to live for several years. But in 1991, war broke out again. This time, Deng had to walk 2,500 miles towards Kenya.

Deng and the other boys he walked with became known as "The Lost Boys of Sudan" by the aid workers who helped them resettle in America.


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Deng came to this country not knowing the language or the customs. It was an extreme culture shock. But thanks to his foster mother, a "remarkable and nurturing woman," Deng learned he could expect some good from this new world, and others would be there to help him.

Sure enough, Deng realized that whenever he needed help, there was always someone to show him the way. So he made himself a promise — when he was in a position to do so, he'd help others, too.

Today, Deng is a community leader and a social worker with Dignity Health's CATCH program, which helps underserved, disenfranchised, and chronically ill patients access resources and take control of their physical and medical needs. Through the program, patients improve their self-sufficiency and gain social support to reduce the time they spend in emergency rooms and in-patient units, giving them an overall better quality of life.


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This is where Deng puts his unique worldview to work. In his job as a CATCH social worker, his past experiences allow him to see clients in a way that other professionals may not be able to. He brings a holistic approach to his work and sees every patient as unique — with their own goals, challenges, and strengths, just like he had.

"We might not know to ask certain questions," says Marisue Garganta, Director of Community Health Integration and Community Benefit at Dignity Health St. Joseph's Hospital. "Jany intuitively will know what questions to [ask]."

Deng's a perfect fit at Dignity Health CATCH Program, which seeks to share its mission of spreading human kindness throughout its facilities and beyond.

Humans, Deng says, have a lot of needs. And those extend far beyond the medical. That's why Dignity Health focuses on all aspects of health — from the physical to the mental to the social. Those who work there aim to provide compassionate care that bridges the gap between medical professionals and the larger community. For Deng, every interaction is a chance to inspire a patient to accept his help and pay it forward.

"I want to pass it on, and hopefully, those people that I work with and help, they can pass it on to somebody else," he says.

To learn more about Jany Deng, check out the video below.



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Hello Humankindness

How practicing kindness could make your life so much better.

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The first time most of us learned about the importance of being kind was back in preschool, so let's travel back there (in our minds).

Photo by Avel Chuklanov on Unsplash.

Perhaps it was while you were sitting on your nap mat watching an episode of "Mr. Rogers"? Or maybe it was after you decided to share the Lego set you were working on with a friend? The particular setting doesn't matter; what does matter is that you were developing the fundamental building blocks to make the world a better place. All it took was a little thoughtfulness.

And remember how great it made you feel when you were commended for helping another kid out? That sense of pride probably made your entire week. Even though you were just a little kid, you were making an impact. And it wasn't even hard.

So what happened?

You're certainly not an unkind person, but somewhere between nap time, graduating from college, and working on your career, you've probably spent a little less time reaching out and giving back. Even though you always mean to get into volunteering on the weekends, sometimes it's just hard to wake up before 10 after a long week.

But you should know, being kind isn't just about helping other people — it can also make you healthier, stronger, and even help you live longer.

[rebelmouse-image 19397527 dam="1" original_size="750x500" caption="Photo by rawpixel on Unsplash." expand=1]Photo by rawpixel on Unsplash.

Your parents, teachers and yes, even Mr. Rogers weren't just encouraging you to be kind to make the world better — they were looking out for you, too.

Research has shown that teaching kids the power of kindness activates the joy centers of their brains, which decreases stress and helps them feel more connected to the world around them. Even more importantly, it fosters a sense of gratitude which allows kids to feel good about themselves and what they've done.

As an adult, you get just as many benefits. For instance, practicing kindness towards both yourself and others can lower blood pressure. It can also help you live a stronger, happier and longer life.

"Practicing kindness allows us to move into the present moment and connect with other humans, which reminds others, and ourselves, that we aren't alone,"writesLisa Olivera, an Oakland, CA-based psychotherapist, in an email.

"By practicing kindness, we create a more supportive, safe, and nourishing world around and within us. It benefits not only those we practice it towards, but also ourselves in so many ways."

And being kind isn't time-consuming. We can all fit it into our schedules.

[rebelmouse-image 19397528 dam="1" original_size="750x500" caption="Photo by Nina Strehl/Unsplash." expand=1]Photo by Nina Strehl/Unsplash.

While you may think that giving back to the people around you requires a huge effort, kindness isn't a competition or a race. Try starting small — it could be something as simple as smiling to someone you see walking towards you. Even that makes a difference.

Or better yet, try saying 'hello' to people you meet, walk past, and interact with. "When we make genuine connections with fellow humans, no matter how brief, we leave a lasting impact," notes Olivera. "We also foster a sense of community and connectedness in our daily lives by intentionally interacting kindly with those around us, which benefits our overall well-being."

And what's even more impactful than talking? Listening. "Truly listening is one of the most kind things we can do for someone," continues Olivera. "Attention is one of the greatest forms of generosity, as Simone Weil so poignantly states. When we offer someone our attention and actively listen, we create a space for them to feel heard and seen, which is one of the most kind and healing acts we can possibly offer."

You can also take on a task that you know isn't pleasant for someone. Notice that a neighbor hasn't been able to get their trash out to the curb? Help them. Have a friend who might need a ride to the store? Offer them one. Someone in your family too tired or too stressed to do the dishes? Tag in and help out. While these task may be almost nothing to you, Olivera points out that even the tiniest gesture can be meaningful when you do it with kind intentions.

Be aware of how those around you are feeling, and respond accordingly. One of the best ways to give back is to look around you and notice others, and take an interest in their lives. Participate in their joys, lend an ear for their sorrows, ask your friends and neighbors how they're doing in a way that communicates that you're truly interested, not just asking to be polite. This, Olivera writes, offers both a chance for connection and allows others to feel seen.

Kindness may be easy to give, but turning it into a habit is a journey that starts with your well-being.

[rebelmouse-image 19397529 dam="1" original_size="750x816" caption="Photo by Hian Oliveira on Unsplash." expand=1]Photo by Hian Oliveira on Unsplash.

You have to work on being kind to make a meaningful change. But you can't be kind to others if you're not kind to you. So start by being gentle with yourself first. Being kind to you will make it easier to do the same for others.

"When we fill ourselves up with kindness and self-compassion, our lens of the world changes," writes Olivera. "We can more easily offer empathy and compassion to others."

"When we show up fully for ourselves, showing up for others becomes a natural and important part of living and being in the world."

Being kind is so simple, which is why kids often do it best. If we can all try to channel that altruistic impulse we had down pat as kids everyday, the impact we could make on the world would be extraordinary.

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Hello Humankindness

Helping the elderly doesn't have to be hard. Here are 5 ideas you may not have considered.

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Sharing your time with the elderly doesn't have to be hard.

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Being a caretaker for an elderly loved one is a full-time job. It's tough. It's rewarding. It's life-changing.

So let's take a second to give it up for all the people who are taking care of their elderly loved ones and friends today.

The happiness and love these caregivers bring to the lives of the elderly can't be overstated. But it's not just transformative for the senior who's getting the help that they need — it impacts the caregiver's lives in a big way as well.

Unfortunately, however, there are many seniors who aren't lucky enough to have that compassion in their lives.

As life expectancy continues to rise, many of us can look forward to living well into our 80s, but that can also lead to new stresses, especially for those who don't have loved ones around to help when everyday tasks become difficult.

For example, what happens to the senior who doesn't have children to take care of them? Or perhaps their spouse who carried out most of the day-to-day chores suddenly passes away? That's why it's important for community members not to forget the senior citizens who might need a little help, kindness, compassion and emotional support.

You may have already thought about wanting to lend a hand to the aging population, but perhaps you don't know where to start. You might also be familiar with the hard work caregivers do, and feel like you're not exactly cut out for something like that.

Here's some good news though: despite what you might think, you do have what it takes to help. And you don't have to be a full-time caregiver in order to make a real change in a senior's life.

Here are just five ways that you can give back to your elders and enrich your own life as well.

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You can help the elderly with their groceries.

Photo from Pixabay

1. Volunteer in your community, even if it's unstructured.

No matter where you live, there are senior citizens who need your help. A great way to get started giving back is to simply be mindful of opportunities that appear in the moment. Do you see an elderly person struggling to get their groceries to the door? Ask if you can help. Is there someone in your building who may be delighted by a short visit or an invitation for a walk? Spend some time with them. Offer to mow their lawn or water their plants. See if they need some help washing the car. Make and share a meal with them.

It's often hard for older people to ask for help themselves. But if you just show up and say, "I'm here if you need me," it takes the onus off of them. Even something as small as giving an elderly person a ride to the store or bringing a them their mail makes an impact.

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Volunteers share time and tutor how to use technology.

Photo from Burst taken by Nicole De Khors

2. Spend time at a senior center or a care home.

Did you know that many folks who live in senior care facilities have very few visitors? In fact, recent research suggests that approximately 6o percent of residents may have no visitors at all. The reasons why are far too many to enumerate here, but the reality is that the seniors who live in such residences may feel lonely or out of place, which can certainly take a toll on both their mental and physical health.

That's where you come in.

Most senior living facilities welcome volunteers. And there are so many things you can do, though just spending time with residents is an excellent first step.

Do you have a skill that you could teach or a service you could offer? You can turn a few hours a week into an experience that both you and the seniors you bond with will remember forever. In Raleigh, North Carolina, for example, a group called Senior TechEd teaches the elderly how to master the latest technology.

If you're frustrated by the fact that your own grandparents didn't get how to use a smartphone before you came along with a tutorial, consider reaching out to a care facility to see if you can provide the same service to other seniors in the area. Not only will they thank you for it, they'll probably stop using "lol" to mean "lots of love."

3. Support your elders by listening to them. You might learn a thing or two.

It may feel like people who are older don't have to worry about the same things you do. But once you hit retirement, life isn't just a pleasant existence of taking walks, watching TV, and getting the best deals at restaurants. Older folks worry about the same things anyone under the age of 65 do — money, friendships, the stress of day-to-day life. They just might not have anyone to discuss their concerns with.

One way to help is by looking for opportunities to be that obliging ear for them. Believe it or not, there are actually organizations, like The Friendship Line at The Institute on Aging in San Francisco, that help you do just that. The program connects volunteers with seniors who need someone to talk to. In some cases, these volunteers may be the senior's only point of social contact, so the service they provide is invaluable.

You don't have to live in San Francisco or even be a member of an organization like The Friendship Line to help, though. Consider doing your own outreach. There's likely a senior in your community who would love to hear from you. Pick up the phone, dial their number, and ask how they're really doing. You might be surprised by the bond that forms out of it.

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Taking a senior out for a nice nature walk.

Photo from Burst taken by Avelino Calvary Martinez

4. Seniors love having fun. Join them.

Kindness is important, but so is fun. Sometimes, we forget that older people like doing fun things just as much as anyone else. Sure, they may not be able to ride as many roller coasters (so maybe put the Six Flags excursion on hold), but if you're thinking of volunteering, don't mistake "helping" for "just sitting there quietly and doing nothing except drinking tea."

Here are some other, less traditional ideas: organize a nature walk for the seniors at a local center, lead a 45-minute-dance club for seniors once a week, teach a craft class, or start a drama group or book club. Whatever your passion is in life, why not see if you could turn it into an opportunity to brighten the lives of the seniors in your community? (Except if your passion is riding rollercoasters. The inner ear isn't what it used to be at 70!)

dog, cat, safe animals, animal organizers

Opportunity to bring in the right kind of chill and safe pets.

Photo by Jamie Street on Unsplash

5. Send in the animals (but only the chill, safe ones)!

Did you know that animals can help reduce stress? Just stroking the soft fur of a dog, cat or even guinea pig can make people feel a little bit better. Not every senior citizen can take care of a pet full-time, but that doesn't mean that they can't or shouldn't enjoy the benefits that being with one provides. In fact, some care facilities have joined forces with local animal organizations to connect seniors with valuable animal time. Not only can this help seniors feel more connected, it allows those who have a hard time interacting with people experience an important bond.

If this sounds up your ally, see if you can bring some animals to seniors who live in a local facility. Do you have an chill animal of your own? Call up one of the local organizations that help seniors and arrange for some time for your pet to visit (but make sure it's okay with the facility first).

Many of us believe that for kindness to be effective, it has to be all sacrifice and grand gestures.

But that's not true at all. Spend a few minutes a day or an hour a week helping the people around you. It can be as little a gesture as just say "hi," to your elderly neighbor when they go out to water their garden. The act may be small — the difference you'll be making won't be.

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He had to operate to save an orangutan's life. The catch? He'd never done it before.

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When Daniel the orangutan arrived at the Phoenix Zoo in Arizona, he was in rough shape.

He was suffering from a respiratory disease, which, just like in humans, can worsen and even lead to death when untreated.

The stakes were high, especially considering that orangutans are a highly endangered species. And respiratory illnesses can be even more dangerous for orangutans which have an inflatable air sac that can be vulnerable when it becomes infected.Located in their throats, these air sacs are helpful in allowing orangutans to sustain the loud calls they're known for by creating a chamber for the sound to resonate within, but these air sacs are also prone to infection.

Dr. Gary West, executive vice president of animal health and collections at the Phoenix Zoo, was hopeful that cleaning the site of the infection would be enough for Daniel. But it wasn't.

The infection returned, and West quickly realized Daniel would need a sinus surgery if he had any shot at recovering. But that surgery required expertise that West didn't have. So they called in Dr. David Simms, an ENT specialist with Dignity Health, to perform the surgery.

There was just one problem: Simms had never operated on an orangutan before.

Humans and orangutans are pretty similar, but they're obviously not the same. This didn't intimidate Simms, though, who was excited to apply what he knew about humans to a different species. When Simms saw how badly Daniel needed the procedure, he was even more determined.

"I knew that I could help him," he explains. "I really didn't think twice."

Simms was relieved that Dignity Health, a health provider based in San Francisco, encouraged him to do the procedure and helped to plan it even though Daniel wasn't a human patient.With the right team behind him, Simms was confident he could perform the surgery.

Simms got to work. He started by studying up on orangutan anatomy before surgery.

He took CT scans so he could take a close look at the differences between a human's sinuses and an orangutan's. He even had a 3D replica of Daniel's skull printed to practice on before the actual surgery.

Being able to practice ahead of time was especially important because Daniel was already at a higher risk for complications because of the underlying air sac infection.

Luckily for Daniel, all the work paid off. The surgery went off without a hitch.

Almost immediately afterward, it was clear it'd been a success. Daniel's eyes were brighter, and his appetite was bigger.

"He wanted to eat everything in sight," says Mary Yoder, primate manager at the Phoenix Zoo. "He was back to his old self."

Daniel was doing extraordinarily well after the surgery, and his recovery offers hope for other primates who face the same challenges.

Many orangutans like Daniel deal with respiratory disease. Because they are on the brink of extinction, surgeries like these can make or break the survival of an entire species. When experts like Simms step in, they're not saving only a single orangutan — they're helping in conservation efforts to ensure orangutans survive well into the future.

Simms is hopeful this surgery will offer a model on which future surgeries can be based, helping all sorts of primates live longer, happier lives.

As for Daniel, the Phoenix Zoo hopes he'll find a mate, have a family, and enjoy a long life ahead of him, free of the disease that once held him back.

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