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25-year-old U.S. mom is shocked after receiving an astronomical bill from baby's NICU stay

For starters, the hospital charged it cost $4,337 every time they moved the baby's room.

via Canva/Photos

A woman looks at a massive medical bill.

Twenty-five-year-old Janice Hernandez, who goes by @JaniceHeartss on TikTok, has her hands and heart full after her baby, born in late October, was diagnosed with Prader-Willi syndrome (PWS). PWS is a rare genetic condition that leads to physical, mental, and behavioral problems. A key feature of Prader-Willi syndrome is a sense of always being hungry. It also results in poor muscle tone, distinct facial features, and a poor sucking reflex. It can also lead to behavioral problems down the line.

To make things worse for Hernandez, after her baby spent 7 weeks in the NICU, she received a bill in the mail, and it’s the cost of two to three houses in some parts of the United States. “I just got the bill for my daughter's NICU stay,” she said in a video with over 3.5 million views. "Do you guys wanna know how much it is? Do you wanna converse or have a conversation about the price? $738,360 freaking dollars. Almost a million dollars.”

That’s right, $738,360 freaking dollars.

@janiceheartss

Anyone actually pay their medical debt ooooorrrrrrrrr??? #nicumama #nicubaby #nicuwarrior

Hernandez then looked at the itemized bill and found she was charged astronomical amounts for everyday items and services. “For example, I noticed on the bill that there is a little tiny tube of Aquafor that they gave me that I actually still have $25. $25 for a tiny tube of Aquaphor that I thought the nurse was just giving me to be cute and give it for free. No, ma'am, they made sure to charge every single little thing,” Hernandez continued.

In a follow-up video, she shared that it cost $4,337 every time the staff switched her baby’s room. “Imagine if I didn't have insurance," she said according to Daily Mail, I'd have to pay all of this. 'Here in America, just to breathe costs money, and so, of course, when you step foot into a hospital, they start charging you automatically.”

How much money do Americans owe in medical debt?

Hernandez’s piece struck a chord with many Americans who have also received huge medical bills. A 2021 study found that Americans owe at least $220 billion in medical debt. Approximately 14 million people (6% of adults) owe at least $1,000, and 3 million (1% of adults) owe more than $10,000.

"Damn, how long was she in for? Our daughter was in the NICU for three weeks, and ours was $147k," Kristina asked in the comments. "My son died in the NICU after 4.5 months, and our bill was $6 million," Kaori added. "They charged me $2500 a night for the nursery that my baby never even went to. They also didn’t have a nursery," another user wrote.

Many people who live in developed countries where healthcare is free found the three-quarters-of-a-million-dollar bill astonishing. "In Saudi Arabia, all medical bills are covered by the government," one user wrote. "As a Canadian, I genuinely can not understand this," another added. "Genuine question from someone not located in the US: How on Earth do people pay these massive costs? What happens if you need medical care but have no insurance? Do you just not get treated?" Lola K asked.

media1.giphy.com

In another follow-up video, Hernandez shared that she got an update from her insurance company, and her daughter’s stay may not be fully covered. Insurance said it would pay $442,2918.75 of the $739,416.00 bill, leaving her owing $302,741.51. But she hopes that insurance will eventually kick in more. “They don't know if they're gonna be able to cover it yet,” Hernandez said. “It literally says pending or not payable. Charges that are either not covered or need more review by us.”

@janiceheartss

Replying to @Roman BIGGGG update! Guess it’s time for more waiting 🚶‍♀️🚶‍♀️#hospitalbill #insurance #nicu #hospital

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Health

Conflict expert shares the 1 phrase you can use to stop an argument from happening

It'll make people agree with you, too.

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A guy having a collaborative conversation.

The quickest way to stop having a constructive dialog with someone is when they become defensive. This usually results in them digging in their heels and making you defensive. This can result in a vicious cycle of back-and-forth defensive behavior that can feel impossible to break. Once that happens, the walls go up, the gloves come off and resolving the situation becomes tough.

Amanda Ripley, author of “High Conflict: Why We Get Trapped and How We Get Out,” says in her book that you can prevent someone you disagree with from becoming defensive by being curious about their opinion. Ripley is a bestselling author and the co-founder of Good Conflict, a media and training company that helps people reimagine conflict.

How to have a constructive conversation

Let’s say you believe the room should be painted red and your spouse says it should be blue. Instead of saying, “I think blue is ugly,” you can say, “It’s interesting that you say that…” and ask them to explain why they chose blue.

The key phrase is: “It’s interesting that you say that…”


conversation, arguments, communication tipsPeople coming to an agreement. via Canva/Photos

When you show the other person that you genuinely care about their thoughts and appreciate their reasoning, they let down their guard. This makes them feel heard and encourages them to hear your side as well. This approach also encourages the person you disagree with to consider coming up with a collaborative solution instead of arguing to defend their position.

It’s important to assume the other person has the best intentions while listening to them make their case. “To be genuinely curious, we need to refrain from judgment and making negative assumptions about others. Assume the other person didn’t intend to annoy you. Assume they are doing the best they can. Assume the very best about them. You’ll appreciate it when others do it for you,” Kaitlyn Skelly at The Ripple Effect Education writes.

Phrases you can use to avoid an argument

The curiosity approach can also involve affirming the other person’s perspective while adding your own, using a phrase like, “On the one hand, I see what you’re saying. On the other hand…”

Here are some other phrases you can use:

“I wonder if…”

“It’s interesting that you say that because I see it differently…”

“I might be wrong, but…”

“How funny! I had a different reaction…”

“I hadn’t thought of it like that! For me, though, it seems…”

“I think I understand your point, though I look at it a little differently…”


conversation, arguments, communication tipsTwo men high-fiving one another.via Canva/Photos

What's the best way to disagree with people?

A 2016 study from Yale University supports Ripley’s ideas. The study found that when people argue to “win,” they take a hard line and only see one correct answer in the conflict. Whereas those who want to “learn” are more likely to see that there is more than one solution to the problem. At that point, competition magically turns into collaboration.

“Being willing to hear out other perspectives and engage in dialogue that isn’t simply meant to convince the other person you’re right can lead to all sorts of unexpected insights,” psychologist and marketing Professor at Southern Methodist University tells CNBC.

In a world of strong opinions and differing perspectives, curiosity can be a superpower that helps you have more constructive conversations with those with whom you disagree. All it takes is a little humility and an open mind, and you can turn conflict into collaboration, building bridges instead of walls.

This article originally appeared last year.

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Health

Over or under? Surprisingly, there actually is a 'correct' way to hang a toilet paper roll.

Let's settle this silly-but-surprisingly-heated debate once and for all.

Elya/Wikimedia Commons

Should you hang the toilet paper roll over or under?

Humans have debated things large and small over the millennia, from the democracy to breastfeeding in public to how often people ought to wash their sheets. But perhaps the most silly-yet-surprisingly-heated household debate is the one in which we argue over which way to hang the toilet paper roll.

The "over or under" question has plagued marriages and casual acquaintances alike for over 100 years, with both sides convinced they have the soundest reasoning for putting their toilet paper loose end out or loose end under. Some people feel so strongly about right vs. wrong TP hanging that they will even flip the roll over when they go to the bathroom in the homes of strangers.

Contrary to popular belief, it's not merely an inconsequential preference. There is actually a "correct" way to hang toilet paper, according to health experts as well as the man who invented the toilet paper roll in the first place.

First, let's be clear about what we're even talking about here with a visual. In the image below, left is "over" and right is "under."

toilet paper hung over and under

Toilet paper hung "over" (left) and "under" (right)

Elya/Wikimedia Commons

So which one is the right way? According to health experts, "over" is the way to go.

"One key to maintaining a hygienic washroom is minimising contact between people and surfaces," Dr. Christian Moro, associate professor of health sciences and medicine at Bond University on Australia's Gold Coast, told Australian Broadcasting Corporation. "Depending on the type of roll holder, [hanging the toilet paper "over"] often lowers the chance that a user will touch the wall behind when fishing for paper, leaving germs behind on that surface which can be spread to the next user."

Picture it: Grabbing the end of the toilet paper when it's hung "over" means you only touch the part of the toilet paper you're going to use. When it's "under," you sometimes have to fish for it or scrape your fingers on the wall in order to grab the loose end. In addition to whatever might be on people's hands already, think about all the people who wipe twice, potentially transferring fresh fecal matter or other bacteria to the wall on the second pass, which then get picked up by other people who inadvertently touch that wall when trying to grab their TP.

Theoretically, we all should have become better hand washers during the pandemic, scrubbing with soap for the full 20 seconds it takes to remove bacteria. But I wouldn't be willing to bet on it.

And touching any surface in a bathroom is pretty nasty, according to a study from the University of Colorado. As Inc. reported: "Using a high-tech genetic sequencing tool, researchers identified 19 groups of bacteria on the doors, floors, faucet handles, soap dispensers, and toilets of 12 public restrooms in Colorado — six men’s restrooms and six women’s restrooms. Many of the bacteria strains identified could be transmitted by touching contaminated surfaces."

Bacteria means things like e.coli, which is a common source of food poisoning and one of the most common bacteria found on bathroom surfaces in the study. If you've ever had a bout of food poisoning, I'm sure you'll agree that a toilet paper roll hanging preference isn't worth risking it.

But sanitary health concerns aren't the only argument for the "over" camp. After all, the original patent for the toilet paper roll, issued in 1891, clearly shows the TP in the "over" position. Thank you for the clarity right from the get go, Mr. Wheeler.

toilet paper patent image

The toilet paper roll was patented by Seth Wheeler in 1891.

Public Domain

Now, before the "under" folks come running with their pitchforks, there are some understandable exceptions to the "over" rule. Namely: cats and kids.

If you have a furry friend or a tiny toddler who likes to unroll the toilet paper roll, "over" makes it super fun for them, while "under" stops them in their tracks. For many people, cats and kids are the primary motivator of their TP hanging habits.

That doesn't change the fact that "over" is actually the "correct" way to hang toilet paper according to health science and the inventor's intention, of course, but "under" is certainly preferable to having a pile of TP on the floor.

Now go forth, do that with information as you will, and try to make peace with your over vs. under rivals.


This article originally appeared last year.

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Health

Hospice nurse shares the 'one sign' that someone is going to die 'in a few weeks'

Most people don't believe it happens.

via Canva

A nurse and a man in hospice care.

Death is the final mystery that we all must face and it’s natural to be scared about going through the process. However, a new video by a hospice nurse shows an excellent reason for people to feel comfortable facing the unknown.

Julie McFadden, aka Hospice Nurse Julie on YouTube, has witnessed over a hundred deaths, says that people are often comforted by friends and relatives who have passed away in their final days. She says that when people begin experiencing these visions, it’s a sign that they will be passing away within a few weeks.

McFadden is also the author of the bestseller, “Nothing to Fear.”

"Here's one sign that someone is close to death that most people don't believe happens,” Julie began the video.

- YouTubewww.youtube.com

"Usually a few weeks to a month before someone dies, if they're on hospice, they will start seeing dead loved ones, dead relatives, dead pets. This happens so often that we actually put it in our educational packets that we give to patients and their families when they come on hospice so they aren't surprised or scared when it happens,” she continues.

The experience is called visioning; although no one knows how or why it happens, it’s common among all her patients.

"We don't know why it happens, but we see it in definitely more than half of our patients," she continues.

People often believe that the visions are caused by a lack of oxygen to the brain. However, Juie says that isn’t true. “Because when it does happen, most people are alert and oriented and are at least a month from death, so they don't have low oxygen," she said.

The good news is that the visioning experience is always comforting for those who are nearing the end. It often involves relatives who come from the other side to let them know everything will be okay and encourage them to let go and pass away. People also experience being taken on journeys with loved ones or having sensory experiences from the past, such as smelling their grandmother's perfume or father’s cigar.

Christopher Kerr, a CEO of Hospice & Palliative Care, an organization that provides palliative care in Buffalo, New York, says that the relatives that often appear in these visions are people who protected and comforted the dying parent when they were alive. So, they may see a parent who nurtured them but not one they feared.

Kerr has extensively studied the mysterious phenomena that happen when people die but has no real explanation for why the visioning experience happens. “I have witnessed cases where what I was seeing was so profound, and the meaning for the patient was so clear and precise, that I almost felt like an intruder,” he told BBC Brazil. “And trying to decipher the etiology, the cause, seemed futile. I concluded that it was simply important to have reverence, that the fact that I could not explain the origin and process did not invalidate the experience for the patient.”

It's comforting to know that for many, the final days of life may not be filled with pain and fear but instead with a sense of peace and joy. While we may never fully understand the reasons behind these mysterious visions, if they bring calm during such a daunting time, we can simply be grateful for their presence. They’re kind of like life, in general. In the end, we may not really know what it was all about, but we can be happy that it happened.

This article originally appeared last year.

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