upworthy

Learning

Former Secret Service Special agent Evy Poumpouras speaks at a Ted Talk.

In a revealing interview with Steven Bartlett on his “Dairy of a CEO” podcast, former Secret Service Special Agent Evy Poumpouras shared how to get people to do what you want them to do. The key, according to Poumpouras, is to understand what motivates them. Once you know the psychological framework behind what makes them tick, you can persuade them to behave as you like.

Poumpouras is the co-host of Bravo TV’s “Spy Games” competition series and author of “Becoming Bulletproof: Protect Yourself, Read People, Influence Situations, Live Fearlessly.” She served in the Secret Service’s Presidential Protective Division for President Barack Obama and First Lady Michelle Obama and protected George W. Bush, Bill Clinton and George H.W. Bush.

Poumpouras says that to get a “good read” on someone, it’s essential to listen.

Former U.S. Secret Service Special Agent Evy Poumpouras shares how to get someone to do what you want

@steven

Former U.S. Secret Service Special Agent Evy Poumpouras shares how to get someone to do what you want 👀 #podcast #podcastclips #stevenbartlett #diaryofaceo #specialagent #secretservice #security #evypoumpouras

The biggest mistake people make is they talk a lot,” Poumpouras said in the video clip. “Steven, if I'm doing all the talking and you're doing all the listening, you're learning everything about me. You're learning about what I care about, my values, my belief systems, getting a good read on me and I'm learning nothing about you.”

The former Secret Service Agent says that you should listen to determine the subject's motivational mindset. Are they motivated by money, sex, admiration, status, freedom, relationships, or safety?

“Everybody's motivated by something different. But I have to hear you and pay attention to you to understand what that is. Everybody's purpose is different,” she continued. “If you give people enough space, they will reveal themselves to you.”

It’s also a wonderful tactic because your subject will have no idea they are part of a manipulation because they are the ones doing the talking. It’s nearly impossible to give yourself away when you’re sitting in silence.

Understanding what motivates people is essential when protecting the safety of the nation’s most important assets and dealing with shady, dangerous people. However, it can also benefit the layperson by giving us a framework to understand people better. Knowing what motivates someone is very important, whether you’re on a date, in a business deal, or in a leadership role at work.

It’s also very important when raising children or training an animal.

Understanding your personal motivators is also essential for making the best choices in life. It helps us determine which actions will be genuinely beneficial. It’s also a great way to ensure that we are involved with people, organizations, and activities for the right reasons.

Productivity consultant Ashley Janssen says the key to understanding your motives is knowing your values.

"When you know what you value, you can identify how an activity or goal will support and foster those values," Janssen writes. "When you decide to try something, consider whether it’s what you think you should want to do or what someone else has said you should do. Those conditions are often not enough to sustain a behavior or activity. It’s hard to keep moving forward on something that you don’t really care about or are not invested in."


This article originally appeared last year.

Education

8 classes that should be required for all students before they hit adulthood

If we want to prepare kids for adult life, we've got some glaring gaps to fill.

Photo by Sam Balye on Unsplash

Why aren't we teaching students the things they really need to know as adults?

I remember sitting in advanced algebra and trigonometry class in high school wondering if I was really ever going to use any of what I was learning. Math at that level meant nothing to me in a practical sense. I planned to study English and education to become an English teacher, so I couldn't imagine why I'd need to learn the ins and outs of trig.

As it turned out, some of what I learned came in handy in the functions class I was required to take to fulfill my math requirement in college. But again, I found myself sitting in class with zero idea of why I was learning this level of math and suspecting that I was never going to actually use that knowledge in my adult life.

Now I'm a middle-aged adult and I can say with absolute certainty that I was right. In 27 years, I have not used anything I learned in functions. Not once. Not even a little bit. I agonized my way through that class to eek out a B-minus and to promptly forget everything I'd learned because it was utterly useless to me.

To be clear, higher math isn't useless—it's amazing. It was just completely useless to me.

You know what would have been useful? Learning about financing a car or a mortgage or understanding how and why and where to invest money. In all that time I was doing trigonometric proofs and calculating polynomial functions, I could have been learning all the various real-life math-related decisions I'd have to make as an adult.

I see the same thing happening with my kids in high school and college. It totally makes sense for students who are interested in going into math and science fields to take math beyond basic algebra and geometry, but for those who aren't—why bother? There are so many more valuable things for them to take the time to learn—things that every single person really needs a basic knowledge of, such as:

Basic Psychology/Mental Health Maintenance

Every one of us has a brain and mental health is an issue for a huge percentage of people. According to the World Health Organization, 1 in 4 people globally will be affected by a mental health disorder at some point in their lives. Even those of us who don't struggle with mental illness benefit from learning about how our minds work, gaining strategies for managing our thoughts, emotions and behaviors, and understanding why people do the things they do.

How many people would have been saved by learning how to spot a narcissist before getting into a relationship with one? How many people could mitigate an anxiety spiral right when it starts because they learned to recognize the signs earlier? How many people would appreciate the support and understanding of everyone having a basic understanding of their mental health disorders?

Basic Sociology/Human Behavior

Similarly, every one of us lives in a society. Understanding social connections, relationships, and group behavior might just come in handy. If we don't understand the causes and consequences of human behavior, we're going to be confused by society at best and allow or enable atrocities to occur at worst.

From learning how cults and conspiracy theories work to recognizing how our prejudices can blind us to reality, sociology has useful knowledge we all need to internalize.

Media Literacy

If we're going to be bombarded with media 24/7, we'd better know how to process it. Understanding how journalism works, what makes a source credible, how information can be skewed and how to recognize misinformation and disinformation is vital. What is bias and how can it be mitigated? How can we recognize when an outlet values accuracy?

So many of the problems the U.S. is facing currently are due to people watching or listening to dubious news sources. Mandatory media literacy courses would (hopefully) go a long way toward changing that.

The Stock Market and Other Investments

I underestimated how much I'd need to know about the stock market when I was younger. None of that economic stuff interested me, but I wish I understood it better now.

But really, it's investing in general that we need to understand more about when we're younger, especially since starting young is the No. 1 best advice any financial advisor will give you.

How Banking, Credit, and Credit Cards Work

Every single one of us uses a bank or credit union and credit is a huge part of adult life. And yet, most people I know have had to piece together how credit and credit cards actually work through advice from friends and family and good old trial and error, sometimes with devastating consequences.

Taxes

Good gracious, right? Not just how to do taxes, but what taxes get used for.

Financial literacy is what I'm saying. We need mandatory financial literacy classes. (In 2022, Florida became the first state to require personal finance education to graduate, so yay Florida.) I think I was required to take economics in high school, but it was much more high-level economic theory than personal finance. We need personal finance first, then the bigger picture.

First Aid/Safety/Self-Defense

Most of us probably got some first aid and/or CPR training in health class, but how comprehensive was it? Did it include infant CPR? Do we know how to recognize if someone is having a stroke? Signs of infection?

What about basic everyday safety, like why you shouldn't leave a car running in a garage or common household fire dangers or how to spot asbestos?

Self-defense seems like a no-brainer. Basically, a "How to Stay Alive and Keep Others Alive" course that includes most everything you need to know to protect yourself and your loved ones on a daily basis.

Navigating our Healthcare and Health Insurance System

Ugh. I've been an adult for almost three decades and everything about our healthcare system confuses and frustrates me. Maybe if we required schools to teach young people how it works, it would shine a big spotlight on how ridiculously and unnecessarily complicated it is because no one could possibly explain it in a way that's understandable. Maybe that would push lawmakers to actually do something about it, because honestly, it's just a gigantic mess.

There are surely others, but those are the major subjects that come to mind as vital after being an adult for a long while and seeing what my own kids need to have a decent grasp on as they make their way into the world. And honestly, there are some classes that adults should be required to take well into adulthood. Parenting classes, for example. Or local government and voting.

All subjects and courses have value to some people, but if we want students to be prepared for adulthood, we should make sure they are given the vital knowledge and skills every person actually needs and will use.


This article originally appeared three years ago.

A woman learning how to play guitar

Learning a new skill, such as playing an instrument, gardening or picking up a new language, takes a lot of time and practice, whether that means scale training, learning about native plants or using flashcards to memorize new words.

To improve through practice, you have to perform the task repeatedly while also receiving feedback so you know whether you’re doing it correctly or not. Is my pitch correct? Did my geraniums bloom? Is my pronunciation understandable?

However, a new study by researchers at the Institute of Neuroscience at the University of Oregon shows that you can speed up the processes by adding a third element to practice and feedback: passive exposure. The good news is that passive exposure requires minimal effort and is enjoyable.

"Active learning of a... task requires both expending effort to perform the task and having access to feedback about task performance," the study authors explained. "Passive exposure to sensory stimuli, on the other hand, is relatively effortless and does not require feedback about performance."

listening to music, learning a skill, woman in bedA woman listening to music in bedvia Andrea Piacquadio/Pexels

So, if you’re learning to play the blues on guitar, listen to plenty of Howlin’ Wolf or Robert Johnson throughout the day. If you’re learning to cook, keep the Food Network on TV all day to absorb some great culinary advice. Learning to garden? Take the time to notice the flora and fauna in your neighborhood or make frequent trips to your local botanical garden.

If you’re learning a new language, watch plenty of TV and films in the tongue you are learning.

The scientists add that auditory learning is especially helpful, so listen to plenty of audiobooks or podcasts on the subject you’re learning about.

Researchers learned the tremendous benefits of passive exposure after conducting a study with a group of mice. They trained them to find water, using various sounds to give either positive or negative feedback, like playing a game of “hot or cold.” Some mice were passively exposed to these sounds when they weren't looking for water. Those who experienced this additional passive exposure and their active training learned to find the water reward faster.

gardening, learning a skill, nueroscienceA woman reading a book about house plants.via cottonbro studio/Pexels

“Our results suggest that, in mice and in humans, a given performance threshold can be achieved with relatively less effort by combining low-effort passive exposure with active training,” James Murray, a neuroscientist who led the study, told University of Oregon News. “This insight could be helpful for humans learning an instrument or a second language, though more work will be needed to better understand how this applies to more complex tasks and how to optimize training schedules that combine passive exposure with active training.”

The great news about the story is that in addition to giving people a new way to approach learning, it’s an excuse for us to enjoy the things we love even more. If you enjoy listening to blues music so much that you decided to learn for yourself, it’s another reason to make it an even more significant part of your life.


This article originally appeared last year.

Education

12 books that people say are life-changing reads

Some books have the power to change how we see ourselves, the world, and each other.

Photo by Ben White on Unsplash

Books are powerful.

As a participant in the Amazon Associates affiliate program, Upworthy may earn proceeds from items purchased that are linked to this article, at no additional cost to you.


Out of all human inventions, books might just be the greatest. That may be a bold statement in the face of computers, the internet and the international space station, but none of those things would be possible without books. The written recording of human knowledge has allowed our advancements in learning to be passed on through generations, not to mention the capturing of human creativity in the form of longform storytelling.

Books have the power to change our lives on a fundamental level, shift our thinking, influence our beliefs, put us in touch with our feelings and help us understand ourselves and one another better.

That's why we asked Upworthy's audience to share a book that changed their life. Thousands of responses later, we have a list of inspiring reads that rose to the top.

Unsurprisingly, the most common responses were religious scriptures—the Bible, the Quran, the Book of Mormon, etc. Beyond those, here are the most common books, both fiction and non-fiction, that people considered life-changing.

1. "The Alchemist" by Paulo Coelho

The Alchemist book cover

The Alchemist by Paulo Coelho

Amazon

"From the very first page, Coelho's storytelling prowess weaves a tapestry of adventure, wisdom, and self-discovery that is unparalleled. The protagonist's quest for his personal legend resonated deeply with me, prompting introspection into my own aspirations and purpose. The narrative, while seemingly a simple tale, unravels layers of universal truths and timeless wisdom that are applicable to every reader's journey." – Matt Brown

"Such greatness. Coelho tells the story with simplicity and elegance, and it is beautiful. The Alchemist is rhetorical kind of book that stays with you, and demands some time to unfold in your mind. Loved it!" – J. Green

Find "The Alchemist" on Amazon.

2. "The Four Agreements" by Don Miguel Ruiz

The Four Agreements book cover

The Four Agreements by Don Miguel Ruiz

Amazon

"This book literally changed my outlook on so many things. I’ve read it at least three times completely through. It helps deal with anxiety and helps you reframe and analyze your thoughts which may be troubling you. The writing style is great and I’ve already read other books by the same author. Would highly recommend purchasing this if you want to rethink your assumptions about yourself or other people." – Freddy

"By far the best book I’ve read. The simplicity in composition and detail is amazing. Would recommend everyone have a read. This book is truly a masterpiece." – Joshua

Find "The Four Agreements" on Amazon.

3. "To Kill a Mockingbird" by Harper Lee

To Kill a Mockingbird book cover

To Kill a Mockingbird by Harper Lee

Amazon

"I remember reading the book many years ago and being moved by it especially being from the North and not as familiar with racism. I wondered why some schools were banning it so decided to revisit. I had forgotten the details but it is still an important book and reminds us that the fight against all prejudice is never finished and its current resurgence is cause for concern. This book should be required reading at a pretty young age. We can’t change what we don’t understand. If you have children read it with them and teach them well." – Maria

"I can’t imagine, for the life of me, why this book has been banned. It is the most moral and righteous book I’ve ever read. It represents a time in our history when racism was endemic to the white population except for one compassionate lawyer. Told from his children’s point of view with an unforgettable narrator, the story of a small southern town comes alive." – Peggy

Find "To Kill a Mockingbird" on Amazon.

4. "The Power of Now" by Eckhart Tolle

The Power of Now book cover

The Power of Now by Eckhart Tolle

Amazon

"This has become a true icon in the book of books on understanding how the mind works and how we become trapped in it. A must read." – Bill C.

"This book helped me through the toughest time in my life. It was an easy read, but ultimately, it helped me open my mind to many things and see things from multiple perspectives. My life coach recommended this book, and I'm happy that she did. It truly did save my life." – Coach J.

Find "The Power of Now" on Amazon.

5. "The Midnight Library" by Matt Haig

The Midnight Library book cover

The Midnight Library by Matt Haig

Amazon

"I did not expect to enjoy this book so much. I very much admire the writer's prowess in creating a beautiful and inspiring story out of a depressing premise and what I admire even more is the perspective he has given me about life." – Ashish S.

"'The Midnight Library' by Matt Haig is nothing short of a literary masterpiece that effortlessly weaves together the threads of life, regret, and the boundless possibilities that lie in our choices. This No.1 Sunday Times bestseller and worldwide phenomenon is a soul-stirring exploration of the human experience that lingers in the reader's mind long after the final page." – George L.

Find "The Midnight Library" on Amazon.

6. "Atomic Habits" by James Clear

Atomic Habits book cover

Atomic Habits by James Clear

Amazon

"Atomic Habits by James Clear isn't just a book; it's a roadmap to personal excellence. Deserving a resounding 5 out of 5 stars, this masterpiece has profoundly impacted my approach to habit formation and personal development." – Ahamed

"Whether you're looking to break free from destructive habits, achieve ambitious goals, or simply lead a more fulfilling life, this book is a must-read. Clear's insights have the power to ignite change and propel you towards the best version of yourself." – SC

Find "Atomic Habits" on Amazon.

7. "Tuesdays with Morrie" by Mitch Albom

Tuesdays with Morrie book cover

Tuesdays with Morrie by Mitch Albom

Amazon

"I wish I had read this book earlier. It teaches to love those in your life with everything you have. We never know when life will take them away. Our parents will continue to age. Our friends will drift away. We will end up driving away the ones we say 'I love you' to. It’s not too late to tell them how much you love them. It’s not too late to show them how much you love them. If you share your love before it’s too late, you won’t live your life with regret." – P.M.

"Mitch Albom is my favorite author. Tuesdays with Morrie did not disappoint. Please please read this book. It is heartwarming, inspirational and will make you do an introspection that will change your priorities. I promise." – A.C.

Find "Tuesdays with Morrie" on Amazon.

8. "Untamed" by Glennon Doyle

Untamed book cover

Untamed by Glennon Doyle

Amazon

"By page 16, I’d already sobbed, laughed, sobbed, reconsidered who I am, how I live my life, and what I’m doing next, and cried again. So much fire lit. This is a masterpiece. Thank the universe (and Glennon) it published now. Lord knows we need this now. It is already one of my top favorite books ever, and I read a lot. Like, a LOT." – Anna S.

""Untamed" is a powerful and empowering memoir that delves deep into themes of self-discovery, authenticity, and breaking free from societal expectations. Doyle's writing is raw, honest, and deeply relatable. From the moment I started reading, I felt a connection to her journey and the struggles she navigates. One of the standout qualities of this book is Doyle's ability to articulate complex emotions and thoughts in a way that resonates with readers. Her insights into the expectations placed on women, the constraints of traditional roles, and the journey to reclaiming one's true self are both enlightening and inspiring." – Frank C.

Find "Untamed" on Amazon.

9. "Man's Search for Meaning" by Viktor Frankl

Man's Search for Meaning book cover

Man's Search for Meaning by Victor Frankl

Amazon

"Man's Search for Meaning" by Viktor E. Frankl is a poignant exploration of resilience under the most testing conditions. As a Holocaust survivor and psychiatrist, Frankl intertwines his concentration camp experiences with his psychological expertise. Central to the book is the idea of logotherapy, which posits that finding meaning in life is the primary human drive. Frankl's narrative transcends its historical context, offering timeless insights into human endurance and the quest for purpose. The book is especially impactful for those facing personal adversities, as it highlights the power of choice and perspective in shaping one's destiny." – Neal W.

"This little one hundred page book is perhaps the most meaningful and profound that you can ever read. Disturbing, yet full of 'tragic optimism,' this book will change the way you think about life, happiness, and meaning." – Paige T.

Find "Man's Search for Meaning" on Amazon.

10. "The Untethered Soul" by Michael Singer

The Untethered Soul book cover

The Untethered Soul by Michael A. Singer

Amazon

"Michael A. Singer's "The Untethered Soul" is a literary masterpiece that has left an indelible mark on my journey of self-discovery. I stumbled upon this gem through a TikTok video recommendation, and I am profoundly grateful that I did." – Matt B.

"This book encapsulates every spiritual book I’ve read into a concise oneness! Everyone would benefit in some way by reading this book. Period." – Joe S.

Find "The Untethered Soul" on Amazon.

11. "The Giver" by Lois Lowry

The Giver book cover

The Giver by Lois Lowry

Amazon

"Brought this book since my daughter had to read it for school and I always like to know what are they are teaching her. I am going to be honest very surprise that they are giving this kind of story to a 8th grader since the story is very intense, surprising, sad but at the same time beautiful and teach the real meaning of love and sacrifice. That live in an idealistic world does not work and it's never better than having love in your live." – Marla

"The way Lois slowly introduces us into her idyllic and yet cruel world is simply amazing. The end of the book has left me completely moved and flabbergasted." – Nathan S.

Find "The Giver" on Amazon.

12. "The Last Lecture" by Randy Pausch

The Last Lecture book cover

The Last Lecture by Randy Pausch

Amazon

"I’ve read this book twice now. Once at 18 and now again at 33! Both time it hits deep. Fantastic read!" – A.C.

"Professor Randy Pausch was diagnosed with terminal cancer. In response, Pausch wrote and delivered one last lecture--a self-help guide on living life with purpose and meaning. But his lecture wasn't really for his students or for the world, although it's been a massive bestseller. It was for his children.

One of my favorite books of all-time, with one of my favorite lines of all time. 'If I could only give three words of advice, they'd be, 'Tell the truth.' If I got three more, they'd be, 'All the time.' --Randy Pausch" – Phil W.

Find "The Last Lecture" on Amazon.

This article originally appeared last year.