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Business

It takes a special type of person to work in retail without losing their mind. Retail jobs are both mentally and physically taxing and the pay isn’t usually that great either. Most retail workers spend all day on their feet and they have to have a pleasant attitude even when dealing with the most difficult customers.

On top of customer drama, there’s inevitably a boss or manager lurking around to make sure you didn’t take too long of a lunch break or that you’re wearing the appropriate amount of flair.

One great thing about retail is being able to bond with coworkers who are going through the same thing. Retail employees tend to be friendly, social people so it’s a great environment to build friendships. You’re gonna need somebody on your side after you’ve spent an hour dealing with a customer who keeps demanding they speak to your manager.

The Retail Problems Instagram page does a perfect job of explaining what it’s like to work in retail through hilarious memes that anyone who’s ever had to work a cash register understands.

Here are 17 of the best memes at Retail Problems.


1.

Retail workers should be eligibile for Academy Awards.

2.

The first thing you lose after taking a retail job is your love for Christmas music. Having to hear the same 25 songs on repeat for eight hours a day is seriously traumatizing. I left my retail job in 2004 and it took 15 years for me to be able to listen to Christmas music again.

3.

Having a retail job is like being on a treadmill. No matter how hard you work, you never seem to get anywhere.

4.

The coworker who switches shifts with you at the last minute is worth more than gold.

5.

You'll never truly understand what the general public is like until you've spent at least six months on the floor of a retail store dealing with people from all walks of life.

6.

A great way to see what someone's character is like is to go out with them to a restaurant. You can learn a lot about someone by watching them interact with a server. Good people go out of their way to be nice. Entitled people do whatever they can to make the server's life miserable because they can't fight back.

7.

"The badge says I work here."

8.

Coworkers in a retail job are like war buddies.

9.

There should be a law making it illegal to subject anyone to more than four hours of Christmas music a day. It gets burned into your head and never goes away, even when you're not at work.

10.

Seasoned retail people know to avoid their managers at the end of the day. They're known for suprising you at the end of your shift with one last task. "Could you go clean up the register on aisle six? Do you have some time to put up the new signs for the sale tomorrow?"

11.

"Just start with the number at the top of the receipt and we'll go form there, ok?"

12.

Murphy's law of retail: the fewer the employees, the more the customers.

13.

Everyone working in retail should have received hazard pay for having to be around people during a pandemic.

14.

Retail people are the masters of going from joking around with a coworker to quickly throwing on their professional smile to ask, "How may I help you?"

15.

In retail, success can feel like failure. If you get your job done quickly, they pile more work on your plate.

16.

There are few things that feel lonelier than when your bestie at work finds a new job and leaves you behind.

17.

The register is the great equalizer.


This article originally appeared on 12.21.21

Entrepreneur Richard Branson.

To paraphrase a popular adage about a tree falling in the woods: If you have a meeting and nobody takes notes of what was said, did the meeting ever really occur in the first place?

That’s the core question at the center of one of billionaire entrepreneur, Virgin Group founder, adventurer and philanthropist Richard Branson’s most important habits. He takes pen-and-paper notes during every meeting.

"I love learning," Branson explained on the “Worklife” podcast with Adam Grant. "I can never understand how people can have a meeting with somebody and not take notes. If you're having a meeting with a group of people where you're planning to sort out issues and not take notes, you're only going to remember two or three things from that meeting. And quite often from a meeting, you might have a list of 20 ideas that come out of it."


He’s got a great point. If people only leave the meeting remembering a handful of ideas, then some great suggestions that should be followed up on magically disappear. The good ideas that deserved reconsidering have been blown away into the ether, never to be considered again.

Branson believes that following up on ideas presented at meetings can take a company up another level.

"It's important to follow up on and it's very important to get back to the person who came up with those ideas and either respond positively or say why you disagree. By dealing with all those small things quickly, you go from potentially becoming an average company into becoming an exceptional company, and the staff who work there are really appreciative that their issues have been dealt with," Branson concludes.

The entrepreneur blames the lack of note-taking squarely on men. He adds that leaving all the note-taking to women does a real disservice to men.



“In my experience, 99 percent of people in leadership roles don’t take notes. What’s more, males are less likely to take notes than their female counterparts,” Branson writes on LInkedIn. “Not only is this unfair to women, but it’s also disadvantageous to men. It’s time for men to step up and do their share of support work. On top of counteracting gender bias in the work force, it will also give men a better understanding of what going on within the business and what needs to be done to make things run more effectively.”

Running meetings without taking notes also makes it harder for meaningful work actually to get done. “This often happens with, for instance, politicians. We will have a meeting, talk about dozens of ideas to improve things, and they won’t write anything down. They might remember one of the ideas, but what about all of the others? They will have to muddle through and little will get done,” he wrote on Virgin’s blog.

Ultimately, it’s essential for people to take notes because great ideas can be lost forever without them. “No matter how big, small, simple or complex an idea is, get it in writing,” Branson wrote. “But don’t just take notes for the sake of taking notes, go through your ideas and turn them into actionable and measurable goals. If you don’t write your ideas down, they could leave your head before you even leave the room.”



Education

'Tackle the monkey first': The simple way geniuses approach big tasks

This analogy can help you figure out where to start.

The monkey and pedestal problem

When taking on a daunting task, such as buying a house, starting a new career, or making a significant personal change, the most important thing is to establish one’s priorities to get the job done.

It makes sense to tackle the hard part first, but often, we get hung up on the smaller, easier tasks that prevent us from taking on the issue that could make or break the project. That’s when great thinkers use the “monkey and pedestal” analogy to decide where to place their time and energy.

The analogy is simple: If you’re going to create a show in which a monkey stands on a pedestal and recites Shakespeare, it’s best to first focus on teaching the monkey to memorize “Romeo and Juliet” rather than work on building the perfect pedestal.


If the monkey can’t do Shakespeare, then there’s no point in building the pedestal. "Tackle the monkey first. Don't use up all your resources on the easy stuff,” Astro Teller, captain of Alphabet X, Google’s special project division, said, according to Inc.



So, if you are looking to buy a house, it’s best first to arrange a down payment because, without that, it doesn’t matter if you’ve found the best neighborhood or have chosen a real estate agent. If you are starting a new career, ensuring you are qualified for the next step and have proper credentials and experience is more important than searching for your dream company.

In other words, don’t waste your resources on the low-hanging fruit.

“Low-hanging fruit is, by definition, pedestal building, offering the illusion of progress rather than any real ground gained toward reaching an ultimate goal,” side hustle guru Steven Imke writes on his blog. “What makes them low hanging is the fact they are easy, and you already know how to do it. Building pedestals means spending time, money, and other resources on things that don’t bring you closer to the question of whether you can achieve what you are striving for.”

On his blog, Teller explains that Alphabet spent a lot of time working on a project to turn seawater into carbon-neutral fuel. The team got to work on the monkey, determining whether they could make their fuel cost competitive. Unfortunately, the team couldn’t do it, so the project was abandoned. But, if the team had started working on distributing the fuel for the first few years and then turned its focus on how to make it cost-effective, they would have wasted tons of resources to get little in return.



The California high-speed rail project is an example of failure to focus on the monkey.

Annie Duke, author of "Quit: The Power of Knowing When to Walk Away," shared the California high-speed rail project story on The Brainy Business podcast as an example of what can happen when we pay too much attention to the pedestal and not the monkey. The project, which began in 2008, is to create a high-speed rail from San Francisco in the north of the state to San Diego in the south. The problem? They started working on track in the state's interior instead of focusing on the real problem, figuring out how to build track through two mountain ranges south of Silicon Valley and north of Los Angeles.

"Around 2015, they're like, 'Oops, wait. There are these big mountain ranges that seems like a really big problem for completing the line.' They now estimate the budget to be somewhere around $80 billion," nearly four times the original estimate, she says. In the meantime, California is still building the track in the state's interior while it figures out whether it's even possible to build through the mountain ranges. Or, in terms of this conversation, focusing on the low-hanging fruit.

The monkey and the pedestal analogy may seem like a warning against attempting anything too complicated. But at its core, it’s all about getting the hard part done first, and then once that’s achieved, all you have to worry about is the low-hanging fruit or the things you probably know how to do already. Do the hard part first, and then it’s smooth sailing until you achieve your goal.



A Big Mac value meal with a fudge sundae.

For nearly 70 years, McDonald’s has been the place for an affordable, quick, and predictable meal. However, since 2019, McDonald’s prices have risen drastically, and in many places, it now charges fast-casual prices for fast food, even though the quality is the same. What gives?

Over the past five years, the prices of McDonald’s most popular items have risen an average of 141%.

The Food Theorists, a YouTube page with over 5.4 million subscribers that debunks fast food myths and tells the stories behind your favorite food brands and mascots, explains the hefty price hikes in a 9-minute video.


The primary takeaway is that McDonald’s locations are all franchises, so the individual owners have the right to charge what they wish for a product. That’s why a McDonald’s in Darien, Connecticut, charged $17.59 for a Big Mac value meal. There was no nearby competition and consumers driving by on the interstate had fewer food options.

Food Theory: Why Did McDonald's Get SO Expensive?youtu.be

Conversely, in San Jose, California, one of the most expensive places to live and do business, a Big Mac is still relatively affordable ($5.79) because competition in the area keeps prices down.

Therefore, in an inflationary environment where prices are going up on everything, McDonald’s franchises can raise their prices to whatever consumers bear without facing any business consequences.

“If owners see one place is still thriving with higher prices, they'll increase theirs to get more money, especially when there's a need for what they're selling,” Food Theorists say in the video. “Basically, they can drive up prices to match competition because customers won't stop wanting McDonald's.”

The question is, when does the cycle stop? If businesses continue to one-up each other by raising prices with little consequences, at what point does all fast food become super expensive? When companies with lower prices begin to thrive, the expensive businesses, like McDonald's, are forced to return to Earth.