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Health

Conflict expert shares the 1 phrase you can use to stop an argument from happening

It'll make people agree with you, too.

conversation, arguments, communication tips
via Canva/Photos

A guy having a collaborative conversation.

The quickest way to stop having a constructive dialog with someone is when they become defensive. This usually results in them digging in their heels and making you defensive. This can result in a vicious cycle of back-and-forth defensive behavior that can feel impossible to break. Once that happens, the walls go up, the gloves come off and resolving the situation becomes tough.

Amanda Ripley, author of “High Conflict: Why We Get Trapped and How We Get Out,” says in her book that you can prevent someone you disagree with from becoming defensive by being curious about their opinion.

Ripley is a bestselling author and the co-founder of Good Conflict, a media and training company that helps people reimagine conflict.

How to have a constructive conversation

Let’s say you believe the room should be painted red and your spouse says it should be blue. Instead of saying, “I think blue is ugly,” you can say, “It’s interesting that you say that…” and ask them to explain why they chose blue.

The key phrase is: “It’s interesting that you say that…”


conversation, arguments, communication tipsPeople coming to an agreement. via Canva/Photos

When you show the other person that you genuinely care about their thoughts and appreciate their reasoning, they let down their guard. This makes them feel heard and encourages them to hear your side as well. This approach also encourages the person you disagree with to consider coming up with a collaborative solution instead of arguing to defend their position.

It’s important to assume the other person has the best intentions while listening to them make their case. “To be genuinely curious, we need to refrain from judgment and making negative assumptions about others. Assume the other person didn’t intend to annoy you. Assume they are doing the best they can. Assume the very best about them. You’ll appreciate it when others do it for you,” Kaitlyn Skelly at The Ripple Effect Education writes.

Phrases you can use to avoid an argument

The curiosity approach can also involve affirming the other person’s perspective while adding your own, using a phrase like, “On the one hand, I see what you’re saying. On the other hand…”

Here are some other phrases you can use:

“I wonder if…”

“It’s interesting that you say that because I see it differently…”

“I might be wrong, but…”

“How funny! I had a different reaction…”

“I hadn’t thought of it like that! For me, though, it seems…”

“I think I understand your point, though I look at it a little differently…”


conversation, arguments, communication tipsTwo men high-fiving one another.via Canva/Photos

What's the best way to disagree with people?

A 2016 study from Yale University supports Ripley’s ideas. The study found that when people argue to “win,” they take a hard line and only see one correct answer in the conflict. Whereas those who want to “learn” are more likely to see that there is more than one solution to the problem. At that point, competition magically turns into collaboration.

“Being willing to hear out other perspectives and engage in dialogue that isn’t simply meant to convince the other person you’re right can lead to all sorts of unexpected insights,” psychologist and marketing Professor at Southern Methodist University tells CNBC.

In a world of strong opinions and differing perspectives, curiosity can be a superpower that helps you have more constructive conversations with those with whom you disagree. All it takes is a little humility and an open mind, and you can turn conflict into collaboration, building bridges instead of walls.

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Joy

5 things that made us smile this week

A plane full of strangers restores our faith in humanity, zoo animals give adorable interviews, kids have their wishes granted, and much more.

Five new stories this week that restore our faith in humanity.

True

Need a timeline cleanse? Of course you do. No matter what kind of week you’re having, we bet these five feel-good news snippets will leave you smiling.

This week we’re celebrating:

This Texas woman's breastfeeding superpower

Alyse Ogletree / The Guardian

Texas mom Alyse Ogletree isn’t able to give away money to good causes—so she’s managed to donate something much harder to come by: breastmilk. Ogletree has selflessly donated a record amount of breastmilk (over 700 gallons!) to nourish thousands of premature and medically-fragile babies. Superwoman!

More wishes granted for children fighting critical illnesses

Make-A-Wish® supports kids and families facing critical illnesses, granting “wishes” unique to each child—everything from meeting a celebrity to redesigning their bedroom. Subaru is proud to have helped grant more than 3,600 wishes for kids in need through the Subaru Share the Love Event®. Even better? From now until January 2, Subaru is donating at least $300 to charities like Make-A-Wish® with every new Subaru purchased or leased.

A plane full of strangers helps a struggling single mom

@notaregularnanny Sobbing crying making this video ❤️‍🩹🥲 my faith in humanity was restored after this whole experience #ittakesavillage #myvillage #motherhood #solotravel #solomom #travelingwithkids #stranded #momsoftiktok #faithinhumanityrestored ♬ Outro by m83 - 𝙡𝙤𝙡𝙖

When her flight was canceled, Gabrielle G., a 27-year-old single parent, boarded a flight back home to Florida with her 18-month-old son. Traveling solo with a toddler is a daunting task—but in a now-viral video, Gabrielle shares how a slew of helpful strangers made the trip bearable, offering their seats and entertaining her son while her plane was stuck on the tarmac for hours. More of this, please, humanity!

This bald eagle's new foster baby

World Bird Sanctuary

When a large, male bald eagle started guarding something on the ground at the World Bird Sanctuary in Missouri, keepers discovered that he had become fiercely protective over a rock. Thinking it was an egg, the eagle, named Murphy, began sitting on it, nudging it, and guarding it protectively (which is classic male eagle behavior, his keepers say, as they share equally in bird-raising and have a strong paternal instinct).

Months later, an eagle chick was brought to the sanctuary after surviving a fall from its nest. When keepers put the baby bird and Murphy in the same enclosure, Murphy’s fatherly instincts kicked into high gear, feeding the baby himself. Now, Murphy has a baby of his very own.

These hilarious animal interviews

In a stunning feat of investigative journalism (lol), YouTuber Maya Higa started a series titled “Tiny Mic Interviews,” where she approaches animals at the ZooToYou Conservation Ambassadors with a tiny microphone and asks them the burning questions we all want to know, including “Can I please touch your snoot?” and “What’s your favorite thing about being a capybara?”

Higa “translates” their answers into text on screen, and the results are adorable. BRB, watching this series all day.

For more ways to smile, check out how Subaru is sharing the love this holiday season.

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Pop Culture

'Wicked' author reveals how one line in 'The Wizard of Oz' inspired Elphaba and Glinda's story

Gregory Maguire says he "fell down to the ground" laughing when the idea hit him.

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Gregory Maguire was inspired by a line in the original 1939 film "The Wizard of Oz."

Have you ever watched a movie or read a book or listened to a piece of music and wondered, "How did they come up with that idea?" The creative process is so enigmatic even artists themselves don't always know where their ideas come from, so It's a treat when we get to hear the genesis of a brilliant idea straight from the horse's mouth. If you've watched "Wicked" and wondered where the idea for the friendship between Elphaba (the Wicked Witch) and Glinda (the Good Witch) came from, the author of the book has shared the precise moment it came to him.

The hit movie "Wicked" is based on the 20-year-old hit stage musical, which is based on the novel "Wicked: The Life and Times of the Wicked Witch of the West" written by Gregory Maguire. While the musical is a simplified version of the 1995 book, the basic storyline—the origins of the two witches from "The Wizard of Oz"—lies at the heart of both. In an interview with BBC, Maguire explained how Elphaba and Glinda's friendship popped into his head.

Maguire was visiting Beatrix Potter's farm in Cumbria, England, and thinking about "The Wizard of Oz," which he had loved as a child and thought could be an interesting basis for a story about evil.

"I thought 'alright, what do we know about 'The Wizard of Oz' from our memories,'" he said. "We have the house falling on the witch. What do we know about that witch? All we know about that witch is that she has feet. So I began to think about Glinda and the Wicked Witch of the West…

"There is one scene in the 1939 film where Billie Burke comes down looking all pink and fluffy, and Margaret Hamilton is all crawed and crabbed and she says something like, 'I might have known you'd be behind this, Glinda!' This was my memory, and I thought, now why is she using Glinda's first name? They have known each other. Maybe they've known each other for a long time. Maybe they went to college together. And I fell down onto the ground in the Lake District laughing at the thought that they had gone to college together."

In "Wicked," Glinda and the Wicked Witch, Elphaba, meet as students at Shiz University, a school of wizardry. They get placed as roommates, loathe each other at first, but eventually become best friends. The story grows a lot more complicated from there (and the novel goes darker than the stage play), but it's the character development of the two witches and their relationship with one another that force us to examine our ideas about good and evil.


- YouTubeyoutu.be

Maguire also shared with the Denver Center for Performing Arts what had inspired him to use the "Wizard of Oz" characters in the first place.

"I was living in London in the early 1990’s during the start of the Gulf War. I was interested to see how my own blood temperature chilled at reading a headline in the usually cautious British newspaper, the Times of London: 'Sadaam Hussein: The New Hitler?' I caught myself ready to have a fully formed political opinion about the Gulf War and the necessity of action against Sadaam Hussein on the basis of how that headline made me feel. The use of the word Hitler – what a word! What it evokes! When a few months later several young schoolboys kidnapped and killed a toddler, the British press paid much attention to the nature of the crime. I became interested in the nature of evil, and whether one really could be born bad. I considered briefly writing a novel about Hitler but discarded the notion due to my general discomfort with the reality of those times. But when I realized that nobody had ever written about the second most evil character in our collective American subconscious, the Wicked Witch of the West, I thought I had experienced a small moment of inspiration. Everybody in America knows who the Wicked Witch of the West is, but nobody really knows anything about her. There is more to her than meets the eye."

Authors and artists—and their ideas—help hold a mirror up to humanity for us to see and reflect on who we are, and "Wicked" is one of those stories that makes us take a hard look at what we're seeing in that mirror. Thanks, Gregory Maguire, for launching us on a collective journey that not only entertains but has the potential to change how we see one another.

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Pets

This adorable dog named Cow had the best reaction to reuniting with the family he'd lost

We really don't deserve dogs.

Louisiana SPCA

Cow and his family.

Dogs love their humans and have the best reaction when they return home, even if they just left to go to the mailbox. It’s happy tails and doggy kisses when you get back, so it’s heartbreaking when a pet actually gets separated from its family. Back in 2022, a dog named Cow found himself in just that predicament. Cow was somehow stolen from his family, according to the information received by Louisiana SPCA from the pooch’s family. The dog found his way to the animal shelter after being found tied to a fence outside the SPCA. Cow was afraid of his new surroundings at the shelter and it took him a while to warm up.

NeNe Lewis of the Louisiana SPCA told The Dodo “He was very fearful and would low growl when meeting new people. When he was given treats and people would ‘baby talk’ him, he would stop. Since he was found tied to our fence, it makes his reaction common.” VCA Hospitals report that “Fear- and anxiety-related aggression are commonly manifested in the veterinary hospital or in situations of social approach and handling. Dogs that display aggression are not mean or bad dogs. They are simply afraid/fearful and anxious/nervous about a perceived or anticipated threat or unpleasant outcome.”

In the case of Cow, it’s understandable why he would be displaying fearful aggression after being in a new environment away from the family he knows and loves. Cow began to relax in his new environment after being there a while as the staff members searched for a family to adopt the black and white pup. To Cow and the SPCA’s surprise, the perfect family was the one he was missing all along. In March, the shelter found out that Cow’s family had been frantically searching for their lost dog and were ecstatic to find out he was safe in the shelter.

Cow

Louisiana SPCA

While Cow had gotten used to his new people at the shelter, he was beyond excited when his owners showed up to take him home. He jumped off walls and his owner's back after lunging directly into her arms to be held like a baby. It’s clear that he missed his family and he was in his rightful place, right in their arms. The workers at the SPCA had never seen Cow so happy. Shelter life is generally hard on dogs, as they're constantly trying to protect their space from different people coming through. Dogs often become anxious when they're sheltered too long, always on alert and prone to panic, which is why Cow’s initial reaction is so common.

According to the ASPCA there are approximately 6.3 million pets in animal shelters across America right now, about 3.1 million of those are dogs. Each year more than 920,000 animals are euthanized, which is why the push to “adopt don’t shop” is so prevalent. While animals are in the care of shelters, they are looked after and treated by veterinarians until they are placed into a forever home or reunited with their family, which is always favorable over euthanization. More than 4.1 million shelter animals are adopted each year and around 810,000 of them are lucky enough to be reunited with their families, just like Cow.

If you’re interested in adopting a shelter animal, check out your local animal shelter or ASPCA.

This article originally appeared two years ago.

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Joy

Doorbell camera catches a UPS driver in a moment of contagious joy over a simple snack

Her adorable orangutan walk says it all.

@kenistoc/Reddit

Her delight at finding a snack she liked has people in stitches.

In the age of Amazon and other online retailers, delivery drivers have become an integral part of our lives. But most of us rarely interact with the people who drop packages at our door via UPS or FedEx or USPS, and if we do, it's usually only for a few seconds. We might manage a friendly "Good afternoon!" or quick "Thanks a bunch!" as they hustle to and from their vehicle, always rushing to fulfil their quota as efficiently as possible.

Delivery folks work hard. They're on their feet much of the day, traipsing up hundreds of front walks a week, through all kinds of inclement weather. Yes, it's their job and they're paid to do it, but it's always nice to have your work seen and appreciated, which is one reason a video of UPS driver discovering a sweet treat on a customer's front porch is going viral.

Another reason is that it's just hilariously adorable.

A doorbell camera caught a UPS driver wearing a holiday bauble headband walking up to the door and dropping off a package as she talks to herself. After she takes a photo of the delivery, she sees that the customer had left a little tray of drinks and snacks, and her "Oooh, do I see honey bunny?" is a sign of the hilarity to come.

Watch her reaction and the way she joyfully make her way back to the truck.

Unsurprisingly, people are in love with the driver and her giddy goofiness.

"I literally laughed out loud at her crazy walk back to the truck. I need more people like her in my life."

"I have a friend like that, he just makes my day every time we see each other. 😂"

"That is way adorable! Simple act that makes the day of a random person <3."

"I don’t know anything else about her but she’s my new fave human."

"OMG she reminds me of our mail carrier so much. We leave her cookies at Christmas and she always does a little happy dance that day."

Delivery drivers and former delivery drivers shared that these kinds of gestures really do mean a lot.

"As a former delivery driver, i want you to know that if you leave snacks and drinks out for us, we love you to the moon and back. 💜"

"Driving for Amazon paid my rent for 10 months. Not exaggerating when I say that it was a dark time in my life. Snacks made me smile. every. single. time."

"I mean... I literally took something from every house that had stuff out. I worked 10-12hrs+ during the holidays... I needed every calorie I could get walking 20-30miles a day."

"Even when I didn't take them I appreciate them. it's like seeing a sign that says we love delivery drivers."

"I'll tell you what, the people who leave food got me through my holidays as a postal carrier. Nothing slaps harder than an ice cold redbull and bag of pretzels and ice cold bottle of water that was left in a cooler. I had a lady who asked me what I liked and then had sperate bags labeled "Mail carrier USPS" and "UPS GUY" and "FED EX GUY" with our preferred snacks. She asked me what my favorite ice cream was and she knew my mile long loop and knew when I parked, I'd be done in 15mins, so, she'd be waiting at the truck every day all summer with an ice cream and a napkin.

There are some people who just f---ing make the day feel worth it, if you are one of these people, you are what makes delivering mail worth it. We do notice the nice things you do for us, THANK YOU."

"I do this during the summer. I'm in Texas so it's routinely over 100°F. I'm always trying to make sure there are cold drinks for our postal workers and delivery people."

"I do it during Australian Christmas. 40c/100f plus on a December day. Coke water and Gatorade always gone by lunch."

It's a good reminder that it doesn't take a lot to show appreciation and make someone's day. These kinds of positive interactions, even when asynchronous and not directly face-to-face, are an important part of building the kind of world we all want to live in.

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Men's Health

Men share ridiculous ways their masculinity was questioned

Reading isn't manly, seriously?

Photo by Yogendra Singh on Unsplash

Is it manly enough to cradle a puppy?

Okay, we’ve come a long way in terms of rethinking gender norms. Fashion is less rigidly conforming (you’ve seen the man who rocks pencil skirts and stilettos, right?). More men are flourishing in jobs traditionally performed by women. And perhaps most importantly, there is a growing number of male support groups that encourage heartfelt communication and emotional well-being. That said, there still remain quite a few outdated belief systems when it comes to how we define masculinity.

Case in point, a recent Reddit thread sparked by the question: “Men of Reddit, what was the most ridiculous reason why someone questioned your masculinity?” Some of these answers are indeed head scratchers. Others are flat-out offensive. Here are 10 of the most egregious accounts:


1. Reading

men who readPhoto by Dollar Gill on Unsplash

“I was reading a book on my lunch break while I was working construction, and got a bunch of sh*t about reading being for women.” – Middle-Eye2129

“Went from women not being allowed to read to reading being only for women... what a world.” – Comprehensive-Ad4566

2. Practicing the most basic of safety measures

men of redditGiphy

One person wrote that their masculinity was questioned for “wearing gloves while welding.”

Because having all fingers intact makes you less of a man? Um … what?

Wear your gloves and fasten your safety belts, gentlemen. It’s okay. I'm pretty sure The Rock does.

3. Not eating the right foods

gender fluidGiphy

“Had a friend give another friend shit because he wanted to eat a corn dog. He said grown ass men don’t eat corn dogs. Any man should understand.” – mondayortampa

It’s not just because of the distinct shape of certain foods garnering the “unmanly” label, either. See below:

“My dad got sh*t from a guy he was working with because he was eating a plain bagel with butter on it and drinking chocolate milk because the guy said it’s childish. Dad never cared and just laughed at the guy for being an idiot. Who wouldn’t like that combo? It’s a great thing to eat!” – WhatsUpFishes

“My husband bought some of our homegrown raspberries into work to share and a guy he works with said they were ‘girl food.’ It must be so exhausting to have to gender your food.” – Pepperfig_clover

4. Or drinking the right drinks

gender normsPhoto by Atikh Bana on Unsplash

“Went to a Mexican restaurant and we waited at the bar before we could get a table. This place has awesome strawberry blended margaritas so I got one. Apparently lime = straight, strawberry = gay.” – Thirty_Helens_Agree

5. Appreciating cleanliness

men doing female choresGiphy

“I've had both women I just started dating, and male acquaintances who have thought my clean apartment was an indication I was gay.” – NorCalDustin

6. Using pink … anything

men wearing pinkwww.publicdomainpictures.net

“At work I gave a guy a report and it had a pink paperclip on it.

He asked me why I gave him a pink paperclip. I told him I just grabbed one. He then asked why I had a pink paperclip - I told him I had a rainbow pack.

Then he wanted to know why, when I saw it was pink, I didn't throw it away. He told me I shouldn't use pink paperclips [because] ‘people might have questions.’” – Everyday_Im_Stedelen

“About 30 years ago, they came out with neon string lines. As I work construction, I am constantly using string to ensure things are straight. By far, the brightest of the strings was a pink one.

So, I was constantly chided by the crew for having a pink string. This only happened until it started getting closer to dusk, at which point they all wanted to borrow my string.” – Dioscouri

7. Not applying deodorant in a ‘manly way’

patriarchyGiphy

“Somebody once told me I wasn't applying deodorant manly enough.” – PearSB

“How do you apply deodorant in a manly manner?” – The_One_True_Disease

“You set fire to the can and let it explode behind you as you look epically to the camera.” – Astrophobia42

8. Being kind

rethinking masculinitycommons.wikimedia.org

“Got accused of being gay for being nice to people in the dive bar I go to... I guess it's not masculine to be nice to people.” – pgh613

9. Having daughters

dads and daughtersPhoto by Bermix Studio on Unsplash

“When I was pregnant, with a girl, someone said to me, in front of my husband, ‘a real man would’ve given you a boy.’” – badmamathree

“Someone should have said that to Henry VIII.” – BaldingMonk

“Why do you think there was a protestant movement?” – ArthurBonesly

10. Allowing a woman to do manly things

toxic masculinityGiphy

“I was taking a break from driving a forklift and a woman asked if she could drive it (she was qualified to drive it so this wasn't just a random question from a random person.) I agreed and this one guy got so offended that I let a woman take over driving the forklift from me. This was back when ‘mancard’ was a thing so he of course said I needed to turn in my mancard for that.

Unsurprisingly, it turns out this guy got offended at all kinds of things all the time though. If he thought someone wasn't doing something the "right" way, he would rant and whine about it.” – BrickFlock

This article originally appeared two years ago.

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Heroes

Two moms found missing baby just in time using their intuition and a bit of classic sleuthing

A wild ride with the best possible ending.

IMPD Twitter

Two moms find missing baby in abandoned car just in time

There's a prime market for crime documentaries and it's typically moms. This is totally based on personal observation and not hard data. Flexing your sleuthing skills on a case that's already solved and being aired on multiple networks is easy. Doing it when you're faced with a situation in real life is a bit harder and should likely be left up to the professionals.

But what happens when you're face to face with someone that is accused of kidnapping a baby? Well, two women in Indianapolis put on their detective hats when alarm bells went off after buying toys from a woman who was in front of a gas station. Shyann Delmar and Mecka Curry's hunch led them on a wild ride fit for a Lifetime movie.

On December 19, 2022, Kason and Ky'air Thomas, 5-month-old twins were in the backseat of their mother's running car in Columbus, Ohio when she ran inside to pick up a Door Dash order. In the short amount of time it took her to retrieve the order and return to the car, Nalah Jackson had hopped in the vehicle and taken off with the boys inside.

Jackson left Ky'air at the Dayton International Airport the following morning but the hunt was still on for his twin brother Kason. When it comes to missing children, the clock is ticking immediately for a safe recovery. Unlike adult missing persons, the FBI steps in from the moment an Amber Alert is placed for children of "tender years," which is considered 12 and under. So there was no shortage of people looking for Kason and Jackson.

Delmar purchased toys from Jackson in front of an Indianapolis gas station and gave the woman, who claimed her name was "Mae" a ride to the dollar store when the woman began to act strangely, according to News5 Cleveland. Because the passenger began behaving in an odd manner, Delmar recorded her and exchanged numbers before dropping "Mae" off at the store.

Something felt off to Delmar and when she was surfing social media, she got her first clue. Delmar told News5 Cleveland, "I was scrolling on Facebook and saw a mugshot, of this girl with... blonde hair, and I'm like... she looks familiar." After her grandmother informed her that it was possible for the woman in the mugshot to be someone else, Delmar contacted her cousin Mecka Curry who ultimately helped find the child.

Once the two cousins started working together, they devised a plan to help have the woman apprehended. Since Delmar had exchanged numbers with the woman, when she called to ask if Delmar was interested in buying more toys, that's when the women's plan was set in motion. They were able to get the woman in the car but their attempts to alert the police resulted in them getting the runaround as the police stations didn't believe them.

Eventually someone listened, Curry told New5 Cleveland, "Now the police know what kind of car we in, the police know who we got in the car, the police know what to do, they know where our location is," and the plan worked. They got pulled over with Jackson being none the wiser on who alerted the police as she was being apprehended. But the baby wasn't with Jackson so the cousins went off of their only clue.

Jackson dropped a bus schedule in the backseat of Delmar's car so the ladies retraced the stops on the schedule looking for a snow covered vehicle that had not been touched. The idea was, if Jackson abandoned the car, it would be covered in fresh snow. They were right. The two saw the abandoned car and looking in the window they saw Kason's legs. He was rescued just in the nick of time because Indianapolis was supposed to reach sub zero temperatures that night.

Of course the family is beyond grateful that these ladies didn't ignore their intuition and wouldn't stop until they followed their gut completely. Kason made it home just in time for Christmas to be reunited with his twin brother and both of his parents.

Watch his family's reaction to this incredible rescue below:

This article originally appeared two years ago.

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