upworthy
Health

Harvard psychologist explains how to achieve happiness—and it's actually simple

It's time to stop giving awfulness the power to bend our lens. Here's how.

secret to happiness explained
YouTube

Shawn Achor explains "The Happiness Advantage"

Anytime you look at the news, it's about death, destruction, abductions, natural disasters...

That kind of thing can mess us up. It makes the world look scarier than it is. It's like wearing the opposite of rose-colored glasses.

Feel like you've fallen into the Matrix yet?

It's time to stop giving awfulness the power to bend our lens. Here's how.


Shawn Achor studied happiness at Harvard.

When he tells people this, they say: "Shawn, why do you waste your time studying happiness at Harvard? Seriously, what does a Harvard student possibly have to be unhappy about?"

But the crazy truth is, Harvard kids are as unhappy as anyone else. What's going on in your life — from health, to money, to relationships, to prestige — predicts only about 10% of your happiness.

So ... if I had a million dollars ... I wouldn't be any happier?

Shawn's work flips our understanding of happiness inside out.

You don't get happy by achieving success. You achieve success by getting happy.

Dopamine, which your brain makes when you're happy, has one important side effect: It makes you smarter. A positive brain is 31% more productive. It's better at sales, faster and more accurate at diagnosing problems.

So how can you up your dopamine?

Take two minutes every day and do one of these things:

  1. Write down three new things that you're grateful for.
  2. Journal about one positive experience you've had in the last 24 hours.
  3. Try meditation, to teach your brain to focus.
  4. Use the first email you write every day to praise or thank someone you know. Spread the happy.

And it wouldn't hurt to disrupt the endless barrage of bad news by sharing this with your friends, right? Everyone needs a little more happiness.

Remember...

Watch Shawn Achors' Ted Talk in the video below:

This article originally appeared on 04.10.15

Blink, a new documentary from NatGeo, is now streaming on Disney+ and Hulu.

True

It’s December, and we’re all currently in the thick of it: Wrapping presents, baking cookies, and scouring the toy aisles for that must-have gift of the season. But in the middle of all the holiday chaos, it’s easy to lose sight on what the season is really about: making meaningful memories with our loved ones.

From volunteering to building a bucket list to watching maybe the most uplifting documentary we’ve ever seen, we’ve put together five simple and wholesome activities that will leave you and the entire family a little more connected and a whole lot happier. Ready to make memories that last? Let’s dive in.

Make a difference close to home

littlefreepantry.org

A 2023 analysis from the journal Frontiers in Psychology showed that people who regularly volunteered in their communities had greater self-esteem, more self-reported happiness, and a greater sense of personal fulfillment. (Um, yes, please.) If that sounds like something you want to experience as well, then you're in luck: There's no better time to lend a helping hand than during the holiday season. You could shovel a neighbor's driveway, buy presents for kids in need, or—who knows? You might want to be super ambitious, like setting up a food pantry or volunteering as an "interim parent" like this woman, who cares for babies and young children while their adoptions are being finalized. The sky is the limit.

Watch this feel-good, family flick

Get the tissues ready: This is maybe the most uplifting documentary you’re ever going to see. The film, “Blink,” follows a family with four children, three of whom have a rare genetic disease called retinitis pigmentosa (RP). With RP, the cells of the retina slowly die off, leaving a person with tunnel vision that shrinks until they are nearly—or totally—blind.

The parents, Edith Lemay and Sébastien Pelletier, decide to gift their children with incredible sights and experiences so that they can treasure them forever, even after their sight is gone. The film follows the Pelletier family as they make a bucket list and set out on a year-long journey across 24 countries to make some incredible memories.

For some seriously wholesome holiday goodness, stream "Blink," now on Disney+ and Hulu.

Make your very own bucket list

person writing bucket list on bookPhoto by Glenn Carstens-Peters on Unsplash

To fulfill their dreams, the Pelletier family in the National Geographic documentary "Blink" created a bucket list with every kind of memory they wanted to fulfill, from seeing a sunrise on a mountain to "drink[ing] juice on a camel." (Because, sure. Why not?) Spend some time thinking of your own dreams you'd like to fufill. This is the perfect activity if you're looking for something creative and family-friendly—just gather the kids around for a brainstorming sesh and let the ideas fly. You might not actually complete all of these items (or any of them), but dreaming them up and spending time together is half the fun.

Spread some holiday cheer


Whatever your family’s ages and interests, there are a thousand different ways to spread holiday cheer this season, whether you’re singing Christmas carols door-to-door or just exchanging a warm holiday greeting. If you need inspiration, look no further than John Reichart, 74, who (just like the Pelletier kids) wants to create new memories for his family while he's still able to. Following his wife Joan’s Alzheimer’s diagnosis, Reichart set out to decorate every house in their neighborhood with lights and decorations purchased out of his own pocket. Simply inspirational.

Make someone's life a little easier. 

I need this goober in my life.
byu/kenistod inMadeMeSmile

The holiday season is all about giving and togetherness, but let’s be real, it’s no easy feat. Sometimes we can get stressed, overwhelmed, and exhausted. One surefire way to make this world a better place is to think of ways to make someone’s life just a little easier, like this mom who picks up her teenager’s bedroom every morning after he goes to school. You could even send a note of encouragement to someone who needs it, or bake some treats and leave them out for a hangry delivery driver.

It’s probably easier than you think to spread the love and leave the world a little happier than you found it.

A mother is shocked by her daughter's newfound artistic talents.

One of the big myths surrounding ADHD medication is that it turns kids into “zombies” who lose their personality, creativity and emotions. According to an article reviewed by clinical expert Roy Boorady, MD, ADHD medications should not change a child’s personality. “If a child taking a stimulant seems sedated or zombie-like, or tearful and irritable, it usually means that the dose is too high and the clinician needs to adjust the prescription to find the right dose,” the article says.

ADHD is caused by a lack of the neurotransmitter dopamine, which plays a significant role in attention and focus. When someone with ADHD takes a stimulant such as Ritalin or Adderall, their brain reaches the dopamine level of someone who doesn't have ADHD. Child Mind warns that if a child has a dramatic personality swing after taking ADHD medication, the dosage may be too high.

A recent video on TikTok by a mother and musician named Harlie, shows the dramatic effect that can happen when a child takes ADHD medication and can finally concentrate on their art. “I need to show you something that has been just been absolutely crazy,” Harlie said in a video with over 1.1 million views.

@thisisharlie

Has anyone had this happen to them or their kids? Like why did my daughter’s drawings change this much after adhd meds? #adhdtiktok #adhdmedication #adhdartist #neurodivergent #neurospicy

Harlie then flipped through a book of art that her daughter made before starting ADHD medication. She referred to it as "standard kid drawings" of shapes and a flower in sunlight. But then, after taking 10 mg of Vyvanse for four days, Harlie couldn't believe her new drawings that closely resembled classic Japanese anime characters. Harlie told Upworthy she had been a fan of Japanese art since she was 5 but had just now had the concentration to create it herself.

"A switch flipped in her brain," a shocked Harlie said. "You just don't go from like that to this. Is this normal?" she asked her followers. “This is the first time she’s ever been able to show a drawing and not have someone ask ‘What did you draw?’ she told Upworthy. “So she’s very excited that commenters were recognizing the characters.”

In a follow-up video, Harlie explained that she put a lot of thought into the decision to put her daughter on ADHD medications. A big reason for her trying the medication was to hopefully overcome the disorder. “After doing more research there are multiple studies out there that are showing that early intervention actually helps correct brain development,” she said. “So if we get her on these medications now, there is a percent chance that she can grow out of it.”

@thisisharlie

Replying to @hi_sma here’s a before & after of her handwriting, as well as symptoms and why we chose to medicate! ♥️ #adhdtiktok #adhdmedication #neurodivergent #neurospicy #adhdmom

She added that when people start ADHD medications as children, they have a lower chance of developing substance abuse and that the medications expand life expectancy.

Ultimately, the final decision was her daughter’s. “I am a very firm believer that this should be her decision. Her dad and I have sat with her and we've had conversations about how she can expect to see a lot of positive feedback," Harlie said. "We talked about how her friends might be complimenting her being able to sit still. We talked about how TikTok is complimenting her drawing abilities now and we also talked about how none of that should be a reason to stay on the medication. We are raising a happy kid and not a productive kid.”

Pop Culture

Definitive proof that 'Ted Lasso' is a real-world retelling of 'The Wizard of Oz'

Brett Goldstein recently revealed which characters represent the Tin Man, Scarecrow and Cowardly Lion—and it's not who some fans expected.

Image credits: Public domain

Rearrange the syllables in "Dorothy" and you get "Theodore."

Ever since author L. Frank Baum first took us to the Emerald City in 1900, "The Wizard of Oz" has been the inspiration of countless stories, spin-offs, sequels, adaptations and other creative works. We got the soulful energy of "The Wiz," the thought-provoking origin story of "Wicked," the animated oddity of "Tom and Jerry and the Wizard of Oz" and more. But one that people might not immediately recognize is the Emmy-winning series "Ted Lasso."

That's right, "Ted Lasso," the feel-good series about an inspirational American-football-turned-British-football coach, is actually an adaptation-of-sorts of "The Wizard of Oz." Of course, the penultimate "Ted Lasso" episode contained all kinds of direct references to the Land of Oz, including Ted's mother, Dottie (ahem, Dorothy), coming to visit, the "Wizard of Oz" themed pinball machine, the song "Somewhere Over the Rainbow" in a movie scene the team is watching, Ted finding a single yellow Lego brick under the sofa, a tie-dyed t-shirt worn by Roy that's alludes to the yellow brick road in the original film and more. But it's not just that one episode that points to "The Wizard of Oz."

Brett Goldstein's commentary challenges some fan theories about how "Ted Lasso" characters line up with "The Wizard of Oz"

Sleuthy fans have long theorized that the whole series is a retelling of the Oz story, with certain "Ted Lasso" characters representing Dorothy, the Tin Man, the Scarecrow, the Cowardly Lion, the Wizard and more. Opinions on who's who have varied, but Brett Goldstein, who plays the ever-gruff Roy Kent, revealed in an interview that the "Wizard of Oz" was indeed a big inspiration for the show and even specified how a few of the characters from the film and the series line up.

"Oh yeah, there's loads and loads of The Wizard of Oz in Ted Lasso," Goldstein told Entertainment Weekly. "I'm the Tin Man," he says, referring to his character on the show, Roy Kent. "Ted is Dorothy, Rebecca's the Lion, and the Scarecrow is Jamie."

Goldstein's revelation puts to rest some online debates in which people have speculated that Nate was supposed to be the Cowardly Lion and Rebecca was Glinda the Good Witch. Knowing that Rebecca was meant to be the Lion, perhaps Keeley was meant to be Glinda? Some see Rupert as the Wizard, while others say he's the Wicked Witch of the West. Then again, Nate could be the Wicked Witch (going to coach for West Ham). Or perhaps it's not all so cut and dry, and some of the characters are reflected in more than one person.

At any rate, in addition to the one episode that directly alluded to it, there are loads of Easter eggs dropped throughout the series that show how "The Wizard of Oz" played a major role in "Ted Lasso" characters arcs and storylines.

A non-exhaustive list of "Wizard of Oz" references in "Ted Lasso":

- Ted is short for Theodore. If you rearrange the syllables of Theodore, you get "Dorothy."

- Ted comes from Kansas and even says "I got a feeling we're not in Kansas anymore" upon his and Coach Beard's in the U.K.

- Ted left his ex-wife Michelle and son Henry back in the states. Michelle = "M" as in Auntie Em, and of course, Uncle Henry.

- Ted frequently wears red Nikes, like his own ruby slippers.

- In addition to Ted's red sneakers, Rebecca donned Louboutin heels with their signature ruby red soles.

- Ted's perfectly rectangular shortbread cookies seem an awful lot like yellow bricks.

- Roy has stiff joints, rarely smiles and doesn't say a lot, like the Tin Man before Dorothy oiled him.

- Jamie starts off the series as a dolt—albeit a beautiful one—but grows more thoughtful over time, like the Scarecrow.

- Rebecca's power pose where she makes herself big looks an awful lot like the Cowardly Lion trying to appear scary when he first appears in "The Wizard of Oz." She definitely grew in courage to take on her powerful ex-husband.

- YouTubewww.youtube.com

- Coach Beard, Ted's loyal ride-or-die companion, is most definitely Toto.

- Dr. Sharon Fieldstone rode her bike around being mean to people, just like the grumpy neighbor in Kansas, who turned out to be the Wicked Witch of the West in Oz. Some people have theorized that Dr. Fieldstone represents The Great and Powerful Oz, seemingly a magician who can fix anything (or anyone) but very much a human once the curtain is pulled back.

- Ted clicked the heels of his red sneakers together while dancing in the finale.

- "There's no place like home" appeared on the soccer pitch ad space.

Undoubtedly, there are more nods to Oz in the show, and superfans will likely continue making their arguments for which characters represent whom in the series and why. But thanks to Brett Goldstein, we now we know for sure that the "Wizard of Oz" parallels were intentional, much to the delight of all who love both the movie and the TV series.

Pop Culture

Big Bird is soon to be homeless as the cancellation of 'Sesame Street' is likely imminent

"Sesame Street has been teaching kids and celebrating the power of community for over 50 years."

Photo credit: Wikimedia

Big Bird is homeless as HBO cancels beloved 'Sesame Street'

Everybody's favorite bird is about to be without a home, along with all of his friends. The characters of "Sesame Street" have been a part of people's childhoods for multiple generations now, with it's first episode airing in 1969. It was a way that "television could help prepare disadvantaged children for school," according to Sesame Workshop.

"Sesame Street" teaches everything from letter and number recognition, counting, emotional regulation and what it means to be in a community. The show tackles difficult topics on a level that young children can understand. There have been episodes about autism, homelessness, even breast feeding. "Sesame Street" has been a massive family classic for more than 50 years, with all the educational goodness available for free on local PBS channels.

But with the rise of streaming, it became difficult for the preschool staple to maintain being on PBS due to licensing fees once DVD and video sales tapered off. "Sesame Street" simply couldn't maintain staying on PBS without the revenue needed to produce the show, which is when HBO stepped in. But after completing their five-year deal, HBO, now known as Max, is shifting its focus to content for adults and families according to Variety.

Sesame Street Fainting GIF by MOODMANGiphy

The 55th season of the children's classic will be the last new season premiered on the streaming service, which is set to air in 2025, though Max will host episodes from the "Sesame Street" episodes library until 2027.

“It has been a wonderful, creative experience working with everyone at ‘Sesame Street’ on the iconic children’s series, and we are thrilled to be able to keep some of the library series on Max in the U.S,” said a spokesperson for Max in a statement. “As we’ve launched Max though and based on consumer usage and feedback, we’ve had to prioritize our focus on stories for adults and families, and so new episodes from ‘Sesame Street,’ at this time, are not as core to our strategy.”

Happy Its Friday GIF by Sesame StreetGiphy

And just like that, the beloved characters of "Sesame Street" are homeless, looking for a new place to rest their feet. Being aware of the change in children's viewing habits, the legendary preschool staple is hoping to give the show a little update in the 56th season. The organization is hopeful it will get picked up by a streaming giant or be able to make its way back to PBS somehow so generations of kids can continue to benefit from the programming.

The news of the show's cancellation even got the attention of former secretary of state and former first lady Hilary Clinton, who shared it with her audience. People are struggling with the idea of such a beneficial show like "Sesame Street" getting cancelled.

Sesame Street Oscar GIFGiphy

"Sesame Street was such a big part of my childhood, along with the other PBS shows like Mr. Rogers Neighborhood and Reading Rainbow. My kids are teens so I haven't actively watched in a long time, and had no idea that HBO bought it! I am in the field of early childhood education though, and I know how important equal access to high quality programs is for children. I just donated, and I hope Sesame Street and Big Bird find a deserving home and continue to spread love, kindness, and education for generations to come," one person shares.

"This is so sad and wrong. Sesame Street has been the source of learning for millions of children. That show taught letters, numbers, character traits like kindness, compassion, and it made learning fun. Bring it back to PBS, find a way to make it happen. The money is there, corporations just don't want to invest in children," another commenter adds.

Sesame Street Reaction GIF by Muppet WikiGiphy

To be clear, Max does not own "Sesame Street," they were licensed to produce new episodes of the beloved show, which still air on PBS several months after they air on Max. It allowed for the show to make new shows behind a paywall while still being able to provide free episodes to underserved youth. PBS is funded by donations from private foundations and citizens, as well as membership dues and Corporation for Public Broadcasting (CPB) in order to keep shows on the air. Mr. Rogers once famously spoke in front of Congress to advocate for funding for children's programming on public broadcasting.

While "Sesame Street" is currently without a permanent home, there seems to be something that can be done that is within the power of regular citizens—contact members of Congress to ensure they fight to keep funding the CPB and increase the funding provided and donate to PBS and Sesame Workshop, which is the nonprofit that funds "Sesame Street."

Joy

Abandoned dog was nearly a statue from dirty, matted fur. Watch his rescue transformation.

His back legs were stiff from all the fur and dirt, but he found a kind human to help.

Abandoned dog unrecognizable after amazing rescue transformation

Most people will never understand what would drive a person to abandon an animal that depends on them for survival. Circumstances can quickly change in people's lives, which may cause them to not be able to care for their beloved pet, but typically if someone can no longer care for their pets they'll look for fosters, rescues or no kill shelters that will care for them.

Unfortunately, everyone doesn't make these sorts of efforts to ensure their pet is safe and loved. A DJ in Atlanta, Georgia, who goes by the moniker DJ Bae, recently became the unexpected dog mom of a dog that seems to have been abandoned. The woman wasn't intending on taking in the pup that kept following her and her little yorkie, Prince, but the pitiful looking dog just wouldn't leave her alone.

Realizing the dog needed assistance, as he could barely see through the matted fur over his eyes along with the stiffness in his back legs when walking, the DJ decided to do what she could. With the help of her mom, DJ Bae shaved down the thick, dirty, wool-like fur seemingly weighing down the small dog. He truly looked uncomfortable and DJ Bae quickly realized there was nothing wrong with his back legs—they were only stiff from the excessive amount of matted soiled fur.


@djbae__ He followed me and Prince home! I dont want to keep him but i do want to help find him a good home!!! #dog #atlanta #fyp ♬ original sound - Djbae

The hiphop mixer for Streetz 94.5, documents her journey with the small white pup on her social media pages where her audience has been offering up advice and help. In fact, it was one of the people that saw her video of the badly neglected dog who offered free grooming services with their mobile grooming business, Canine Confetti.

After the grooming service, DJ Bae explains in a YouTube update, "at that time we couldn't tell whether anything...was like his leg was like broken but as I said to you before, the hair was so thick on his leg, it really was like a coat. Like he was wearing a coat on top of a coat. His nails were extremely long. You could literally just feel his spine, you could see his ribs. He just was really skinny. Really malnourished. He was extremely hungry, oh my goodness the boy can eat."


@djbae__ S/O to my mama bear!! She came through and helped clean him up a bit!! I have found a mobile groomer and hes getting groomed tomorrow!! #fyp #atlanta ♬ original sound - Djbae

Lucky has been to the vet, and they diagnosed him with a skin infection and patched up his broken dew claw. The four-legged friend also received all of his vaccinations and was microchipped. The vet estimates that the pup is between 4 and 6 years old, while DJ Bae thinks he may be younger due to how healthy his teeth are and how much energy he has.

"He really acts like a baby. He's a ball of energy. All he wants to do is play, he harasses Prince...he harasses Prince. Prince could be sleep, he goes to Prince bed like 'hey play with me," she shares in the update video.


@djbae__ First off, thank you @canineconfettillc She is a mobile groomer out of Cumming,GA area and she pulled up, was patient with the pup and got it done!! Secondly, Thank you to my Bae’sties who helped us through!! Yall are the REAL MVP!!!! Thank you to everyone who has reached out thus far!! Your help is appreciated!! He is really boney, his skin is really dry, he’s extremely and thirsty, his stool is soft at first and then runny... He needs to be neutered but he is well behaved when he is not around other dogs. Besides all that, he is HAPPY and CLEAN!! And still needs a loving home! I’m not going to just give him to just anyone though so come correct! Contact me if interested! Im going to start a GoFundMe… just not sure how much to ask for so i can get him neutered I’m being transparent because i really want to find out about his health and get him a new home. Thank you #fyp #atlanta #doglover ♬ son original - The King of funk

DJ Bae admits that she did not want to keep the dog when she first started caring for him but he has since grown on her, shifting her stance to 50/50. Lucky, who got his name from DJ Bae's mom, already seemed to be housebroken and somewhat trained as he's learning quickly how to play with his new brother, Prince. Thanks to an Amazon Wishlist, Lucky has been getting lots of gifts to help him get comfortable in his new home. You can follow along with Lucky's journey on DJ Bae's TikTok page.

You can watch the full one month update video below:

Social skills can be learned and honed.

There are many disadvantages to being socially awkward. In a society where socially adept people are more likely to advance at their jobs, find romantic partners, and forge healthy relationships with friends and family, the dark side is that isolated people have a much shorter lifespan than those with a fulfilling social life.

The good news is that, like most things in life, people can teach themselves to socialize better. Behavioral therapy can also go a long way in making people feel more comfortable around others. But the question remains: how does one know if all the work they put into being more social is paying off? How do you know that your social skills are improving when you never knew what it was like to be a socially comfortable person in the first place? What does progress look like?

A group on Reddit shared what it looks and feels like to improve your social skills. The conversation gave some people a sense of accomplishment, knowing they had learned to become more comfortable in social situations. For others, it provided a roadmap of things to look for as they work to overcome their social discomfort.

Here are 11 best responses to the question: “What are some signs that your social skills are improving?”

1. The cringe is gone

"You don’t cringe as much after talking to people, convos don’t feel forced, and you’re not stressing about what to say next. People actually stick around to chat, too."

2. No need to rehearse

"You're no longer rehearsing every conversation in the shower... just the arguments you'll never have."

"Ah yes, the shower debate championships: where you win every argument flawlessly and deliver Oscar-worthy comebacks... 3 years too late. Honestly, though, if you’re no longer overthinking every casual convo and saving the mental energy just for imaginary mic-drop moments, that’s some serious progress. We love to see it."

3. People want to hang

"When people invite you to hang out. Previous social interactions have made them want to spend more time with you."

"Totally when people start inviting you, it means they actually enjoy being around you. It’s like proof that the effort you’re putting into connecting with others is paying off."


4. Longer conversations

"I think a subtle one is that your conversations tend to last longer. You get less awkward silences, fewer people wanting to leave because you are awkward or no one knows what to say. Also, people are usually more attentive when speaking because your conversation flows better."

"I love this - in addition to what you said, when I'm at my least social / most awkward, I notice that I tend to end conversations pretty quickly, mostly because I'm so anxious about not picking up cues from the other person. I realize that this is kind of the opposite of what you may have been getting at, but I'm finding it to be a helpful reminder that people are not always desperate to leave a conversation as quickly as possible."

5. You can say no

"Saying NO with disregard to how it will affect others feelings."

6. It didn't get weird

"You had a normal conversation where things didn't go weird, and you didn't even notice until afterward."

7. Active listening mode, unlocked

"I love to see all the progress y’all have made in the comments; so wholesome. If you find yourself actively listening more than preparing to respond, it demonstrates a massive improvement."

"Active listening is so huge. One of the best conversation tips is to be more interested in others than in yourself."

People often think that they have to be witty, charming and full of interesting opinions, but, in reality, people will like you if you simply listen. Matt Abrahams, a Stanford communications expert and host of the "Think Fast, Talk Smart" podcast, says people shouldn’t feel pressured to be interesting. In fact, if they want to be liked, they should be more focused on asking thoughtful questions and listening deeply. Simply put, “the goal is to be interested, not interesting,” Abrahams said, paraphrasing matchmaker and author Rachel Greenwald.

“It’s about curiosity,” Abrahams said. “Starting with questions, observing things in context, bringing up relevant information.


8. Define social, please

"It depends on what you define as social skills, but I define it as being able to accomplish things (resolve conflict, make money, make friends, take advantage of people, hurt people, lie to people, whatever it is you want to do) by socializing.
A lot of people (ironically, people without social skills) like to try to flex like they are very socially skilled, but it doesn't actually mean one is a better person."

9. You're involved

"People find the need to involve you. Either a simple text saying that they've done something and wanted to share or inviting you out to join in an event. They enjoy your presence."

10. People make fun of you

"People make fun of you in a banter-y way. They don't do that to people they pity or think will take it the wrong way."

11. 'Pillow words'

"Personally, I've gotten better at being less direct and matter-of-fact. My boss used to tell me all the time to use 'pillow words.' I'm saying the exact same thing, but with more words added and more formalities. My mom would tell me I need to talk to people like they're kindergarteners because people unconsciously talk more sweetly to kids. I still don't entirely understand why adding more words and formalities makes what I say seem nicer when I'm giving them the same message. I still don't get why I need to talk sweetly when I'm just conveying information. But I'm having more positive interactions than before, so I guess I'll keep trying to use them."