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12 birds that are so bizarre-looking it's hard to believe they're actually real

Mother Nature's weirdos bring unending delight to oddity-lovers everywhere.

king vulture and shoebill stork

Some birds make you look twice.

Many of us see birds every day and don't give them much thought, but as 1 out of 3 Americans consider themselves "birdwatchers," it's clear our feathered friends pique a lot of people's interest. Maybe it's our ongoing fascination with the mechanics of flying. Maybe it's the diversity of bird song ranging from lovely melody to annoying alarm clock. Maybe it's beautiful colors and patterns of their feathers.

Or maybe it's that among the beautiful and majestic birds in the world there are also some oddballs, just absolutely bizarre-looking bird species who seem more like cartoon characters than actual animals. Ever see a bird you just can't look away from because it's so strange? You're about to.

Here are 12 bird species that seem too weird to exist but actually do.

King Vulture

king vultureKing vultures are colorful, that's for sure.Photo credit: Canva

On the one hand, the King Vulture sports some beautiful bright colors. On the other hand, well…yeah. There's a lot going on here and so many places for the eye to go, but I can't stop looking at what appears to be a raw chicken bursting from its chest all Alien-like. Yeesh.

Bearded Reedling

"Why is your face in the middle of your body sir?" Scroll through and see the way the Bearded Reedling holds himself in the splits between two reeds. He's like a little mustachioed Jack Black—round but surprisingly flexible. Or for the "So I Married and Axe Murderer" fans, "Like Sputnik—spherical but quite pointy at parts."

Shoebill Stork

shoebill storkThe Shoebill Stork's stare is disconcerting.Photo credit: Canva

This is not the stork I imagine bringing babies. This is the stork that imagine eats babies and then haunts my dreams. Why do its eyes look so human-like and yet also animatronic? I can't decide if this bird looks extra real or extra fake. My brain can't take it in.

King of Saxony Bird of Paradise

King of Saxony Birds of ParadiseImagine having to haul these long head wires around all the time.markaharper1/Wikimedia Commons (left), Photo credit: Canva (right)

Male King of Saxony Birds of Paradise have two unusual features: One is their two extremely long plumes—modified feathers referred to as "head wires"—that extend from their brow and get swung around to woo the ladies. The other is the strange sound that they make in their home habitat in New Guinea, which sounds almost electronic.

Magnificent Frigatebird

magnificent frigatebirdBest name ever.Photo credit: Canva

"Ah, you Magnificent Frigatebird, you." The name just invites admiration and respect, doesn't it? Better than Water Balloon Breasted Freak of Nature Bird, which seems more fitting.

Rhinoceros Hornbill

rhinoceros hornbillRhinoceros Hornbills look like they have an extra beak like a spare tire.Photo credit: Canva

"Excuse me, you seem to have a beak…on your beak." What is the point of this? Does it bother them? Do the other birds make fun of them? It just seems so arbitrary, like there were a bunch of beaks leftover that Mother Nature didn't want to go to waste so she just plopped them on their heads.

Secretary Bird

secretary birdSecretary Birds are oddly leggy.Photo credit: Canva

The headdress is one thing. Bold. Attractive. But zoom out to the full picture and the term "all legs" comes to mind. Why "secretary" though? Funnily enough, it's because they look like male secretaries of old who wore gray tailcoats and short black pants and always had pencils tucked behind their ears. You can see how the resemblance resulted in the name.

Tufted Puffin

tufted puffinsTufted Puffins almost look human with their hair swooshes.Photo credit: Canva

Draco Malfoy? Donald Trump? The Tufted Puffin resembles different people depending on who you ask, but there's definitely a human element to those bleach blond tufts all swooped back.

Marabou Stork

marabou storkMarabou Storks are not the most attractive birds.Photo credit: Canva

Hard not to stare at the air sac of the Marabou Stork, isn't it? I don't even know what to say other than "Wow." Just all around, "Wow."

Western Parotia

western parotiaThe Western Parotia doing its fancy mating dance.JJ Harrison/Wikimedia Commons

If you've ever watched "Our Planet" with David Attenborough, you probably recognize this guy. The Western Parotia is a gorgeous fellow, especially when he makes himself a skirt during his whirly twirly mating dance.

Greater Sage Grouse

greater sage grouseThe Greater Sage Grouse puffing up his sacs.Bureau of Land Management (Public Domain)

Is it an urchin or a bird? Hard to tell. And what the heck are those things popping out of its chest? Are they eggs? They look like eggs.

You can see what's happening in the video below, but be sure to have the sound on because it's an audio-visual display the Greater Sage Grouse is known for. (Yes, it's a mating thing.)

- YouTubeyoutu.be

And last but definitely not least, we have the giggle-worthy Blue Footed Booby.

Blue Footed Booby

blue footed boobyYes, their feet really are that blue.Photo credit: Canva

What makes our booby friends' feet that beautiful color? The blue comes from the nutrients of fresh fish they eat, according to the World Wildlife Fund. The brighter the blue, the healthier they are. Still hard to believe that's really what their feet naturally look like, though. So wild.

Seriously, who needs AI generated images when Mother Nature gives us such delightfully strange oddities in the real world?

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Many of us yearn for a career that not only provides a livelihood but also contributes to a better world. We seek a sense of purpose, a way to use our skills and talents to make a meaningful difference in the lives of others and the health of our communities. But who orchestrates the initiatives that allow us to give back effectively? Behind the scenes of many successful initiatives advancing the common good are project managers.

Project managers, who are often equipped with certifications from organizations like the Project Management Institute (PMI), bring order and efficiency for complex projects. But project managers go beyond ensuring projects are executed on time and on budget – they make sure the project meets a higher need. Does it positively impact the community? Does it create ease or improve the lives of others? Their work is essential to maximizing the impact of initiatives that better our world.

To showcase the vital role project managers play in creating positive change, we spoke with two rising leaders who are going above and beyond to make a difference in their communities as project managers.

Zack Almer

Every day, 17 people in the U.S. die waiting for an organ transplant, with demand far outpacing supply. In the New York Metro area, Zachary Almer, MPA, PMP, is tackling this challenge head-on. As the Director of Strategic Project Management at LiveOnNY, an organ procurement organization for the greater New York City area, he helped execute a bold strategy that increased organ and tissue donations by 50% over the past two years—resulting in over 2,500 life-saving transplants and setting a new benchmark for what’s possible in healthcare.

“I really enjoy when someone says we need to get something done and there’s no one way to do it. That’s why I love project management, because it allows me to step into a situation where there’s a problem and I need to fix it.” Zack added, “I think if you’re in healthcare, most people have selfless aspirations by the nature of signing up for this work. As long as I have the experience to share, I want to give back.”

Prosperidade Sunguete

As project manager for Angola’s Ana Elisa Philanthropic Association, Prosperidade Sunguete drives initiatives focused on sustainable development and community advancement, encompassing support for children, widows, environmental preservation, health, and education.

In 2023, Prosperidade set about closing the digital divide for children and young adults in Luanda’s Maiombe community after witnessing how little technology and food access the community had. The initiative, Technological Education for All, offers tech education and nutritious meals to over 150 young people from underprivileged backgrounds, granting the recipients greater digital literacy, food security and future learning and career opportunities.

“Every child deserves the opportunity to learn and thrive in an increasingly digital world. Empowering kids through tech education, while also guaranteeing them a daily hot meal, helps give them a leg up to be qualified for future educational and professional opportunities that would not have been available to them otherwise,” Prosperidade emphasized.

Prosperidade added, “project management is not just about meeting deadlines, but about creating lasting value and positive impact on the lives of the people involved as well.” The initiative, nominated for the 2023 Tigra Nova Garra Award, empowers youth and reflects Prosperidade's belief in the transformative power of education.

Project managers, equipped with on-the-job experience and resources from PMI, are the driving force behind social impact campaigns like Zack’s and Prosperidade’s, skillfully navigating challenges and ensuring successful completion. PMI empowers project professionals with skill-building resources like online courses and networking opportunities, validates their expertise with professional certifications, and celebrates their global impact as a global community.

Project Management Institute recognized Zack and Prosperidade for their impactful work alongside other rising trailblazing leaders who are driving global impact through innovative project management. Aspiring project managers seeking to make a difference can begin their journey with the Certified Associate in Project Management (CAPM) certification.

Robin Williams played inspiring English teacher John Keating in "Dead Poets Society."

As a Gen X parent of Gen Z teens and young adults, I'm used to cringing at things from 80s and 90s movies that haven't aged well. However, a beloved movie from my youth that I didn't expect to be problematic, "Dead Poets Society," sparked some unexpected negative responses in my kids, shining a spotlight on generational differences I didn't even know existed.

I probably watched "Dead Poets Society" a dozen or more times as a teen and young adult, always finding it aesthetically beautiful, tragically sad, and profoundly inspiring. That film was one of the reasons I decided to become an English teacher, inspired as I was by Robin Williams' portrayal of the passionately unconventional English teacher, John Keating.

The way Mr. Keating shared his love of beauty and poetry with a class of high school boys at a stuffy prep school, encouraging them to "seize the day" and "suck all the marrow out of life," hit me right in my idealistic youthful heart. And when those boys stood up on their desks for him at the end of the film, defying the headmaster who held their futures in his hands? What a moving moment of triumph and support.

My Gen Z kids, however, saw the ending differently. They loved the feel of the film, which I expected with its warm, cozy, comforting vibe (at least up until the last 20 minutes or so). They loved Mr. Keating, because how can you not? But when the movie ended, I was taken aback hearing "That was terrible!" and "Why would you traumatize me like that?" before they admitted, "But it was so gooood!"

- YouTubewww.youtube.com

The traumatize part I get—that film gets very heavy all of a sudden. But in discussing it further, I uncovered three main generational differences that impacted their "Dead Poets Society" viewing experience and what they took away from it.

1) Gen Z sees inspiring change through a systemic lens, not an individual one

The first thing my 20-year-old said when the credits rolled was, "What? That's terrible! Nothing changed! He got fired and the school is still run by a bunch of stodgy old white men forcing everyone to conform!" My immediate response was, "Yeah, but he changed those boys' individual lives, didn't he? He helped broaden their minds and see the world differently."

I realized that Gen X youth valued individuals going against the old, outdated system and doing their own thing, whereas Gen Z values the dismantling of the system itself. For Gen X, Mr. Keating and the boys taking a stand was inspiring, but the fact that it didn't actually change anything outside of their own individual experiences stuck like a needle in my Gen Z kids' craw.

2) Gen Z isn't accustomed to being blindsided by tragic storylines with no warning

To be fair, I did tell them there was "a sad part" before the movie started. But I'd forgotten how deeply devastating the last part of the movie was, so my daughter's "Why would you do that to me?!" was somewhat warranted. "I thought maybe a dog would die or something!" she said. No one really expected one of the main characters to die by suicide and the beloved teacher protagonist to be blamed for it, but I'd somehow minimized the tragedy of it all in my memory.

But also to be fair, Gen X never got any such warnings—we were just blindsided by tragic plot twists all the time. As kids, we cheered on Atreyu trying to save his horse from the swamp in "The Neverending Story" only to watch him drown. Adults showed us "Watership Down" thinking it would be a cute little animated film about bunnies. We were slapped in the face by the tragic child death in "My Girl," which was marketed as a sweet coming of age movie.

Gen Z was raised in the era of trigger warnings and trauma-informed practices, while Gen X kids watched a teacher die on live TV in our classrooms with zero follow-up on how we were processing it. Those differences became apparent real quick at the end of this movie.

3) Gen Z fixates on boundary-crossing behavior that Gen X overlooked

The other reaction I wasn't expecting was the utter disdain my girls showed for Knox Overstreet, the sweet-but-over-eager character who fell for the football player's cheerleader girlfriend. His boundary-crossing attempts to woo her were always cringe, but for Gen X, cringe behavior in the name of love was generally either overlooked, tolerated, or sometimes even celebrated. (Standing on a girl's lawn in the middle of the night holding a full-volume stereo over your head was peak romance for Gen X, remember.) For Gen Z, the only thing worse than cringe is predatory behavior, which Knox's obsessiveness and pushiness could be seen as. My young Gen X lens saw him and said, "That's a bit much, dude. Take it down a notch or three." My Gen Z daughters' lens said, "That guy's a creepo. She needs to run far the other way."

On one hand, I was proud of them for recognizing red flag behaviors. On the other hand, I saw how little room there is for nuance in their perceptions, which was…interesting.

My Gen Z kids' reactions aren't wrong; they're just different than mine were at their age. We're usually on the same page, so seeing them have a drastically different reaction to something I loved at their age was really something. Now I'm wondering what other favorite movies from my youth I should show them to see if they view those differently as well—hopefully without them feeling traumatized by the experience.

Former medic and single mom Leah Moore and her children being honored during the 2024 Keys to Progress event.

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In 2023, Leah Moore was struggling. A single mom and former medic in the Texas Air National Guard, Leah had no family support where she lived in Seattle, WA, which made raising her two girls and working full-time a significant challenge. When her only car broke down, Leah found herself struggling more than ever.

But in 2024, Leah’s burden became a little lighter. Moore is now one of many veterans that have been honored during this year’s Keys to Progress event, an annual giveaway that took place in over 60 cities across the country. Along with Moore, close to 100 other veterans and their families recieved the keys to free, reliable transportation as a thank you for their military service.

Providing reliable transportation to deserving veterans who’ve protected our country

According to the US Department of Transportation, approximately 40 percent of veterans live in rural areas where affordable transportation options are limited. Limited transportation can greatly affect a veteran’s quality of life, since reliable transportation is necessary for work, medical care, and other services.

Gail Nicholson, a veteran who served in the United States Army during the Persian Gulf Crisis from 1993 - 1997, knows this challenge personally. Gail relied on public transportation as she supported her family since the COVID-19 pandemic when her mother fell extremely ill. As a senior citizen, traveling by bus, with schedules and lines that are not always accessible, it has not always been easy.

With veterans like Gail Nicholson in mind, Progressive founded the Keys to Progress event in 2013, hoping to alleviate some of these common struggles that veterans face every day. Now, Gail will be able to care for her family and travel freely without the need for public transit.

Veteran Gail Nicholson at the 2024 Keys to Progress event.

How the dream of independence becomes a reality

There’s no doubt that access to a car can make anyone’s life easier—but it also comes with additional expenses that require additional financial commitment. To help with this, multiple organizations have come together with Progressive to make Keys to Progress possible.

First, local charities and Veracity Research Co. Investigations (VRC), a veteran-owned and operated company, help to identify deserving veterans in each region. Once the recipients are chosen, Insurance Auto Auctions, Inc. (IAA) provides a Powertrain 12-month protection plan for all donated vehicles, while 1-800-Charity Cars donates resources to help with vehicle titling and registration. Enterprise, a rental car company, pays for the insurance for each donated vehicle for the first six months, and Progressive writes the insurance policies funded by Enterprise. Finally, the gently used vehicles are donated through Charity Cars.

The result is a well-deserved gift that enables each veteran to get back on the road and move ahead in life as easily as possible.

Supporting veterans on the road and beyond

Sometimes too, a veteran needs an assist in getting their small business off and running as well. Through Keys to Progress, Progressive has also donated three tractor trailers to worthy recipients.

Lt. Colonel Rose a 30-year U.S. Marine Corps veteran, was the 2022 recipient of a commercial through the Keys to Progress program. He shared, “Since being selected as the 2022 Keys to Progress recipient, the vehicle has exceeded all expectations of being an owner operator. Myself, including so many others, have been blessed by this magnificent machine. This blessing has catapulted my business forward, the donation of operating costs has played a significant part in minor repair costs along with being able to forgo a truck payment.”

Lt. Colonel Rose has been able to grow his trucking business to a second truck and he is working to purchase a third due to the revenue made from being a Keys to Progress recipient. He has also taken his earnings to donate to various charities and is inspired by showing his appreciation and patriotism for the United States.

But Keys to Progress is truly a passion project, and one that has impacted many deserving veterans. Collectively, Progressive has been able to donate vehicles to more than 1,100 military families, in addition to gifting three fully-loaded commercial trucks to veteran truck drivers and 28 commercial vehicles to select veteran organizations.

Cars at Progressive's annual Keys to Progress event.

“Our Keys to Progress initiative is a wonderful example of Progressive's purpose to help people move forward and live fully," said Tricia Griffith, President and Chief Executive Officer of Progressive. "We're proud to be celebrating our 12th year of supporting veterans and will present almost 100 well-deserving veterans and their families with keys to a vehicle that will provide them reliable transportation to get on the road and move forward in life."

Whether it’s for veterans like Leah or Gail, Keys to Progress is continuing to showcase its commitment to driving progress on the road and providing transportation for veterans, military-related organizations, and veteran-owned small business owners across the country for years to come.

Whether it’s for veterans like Leah, Gail, or Lt. Colonel Rose, Keys to Progress is continuing to showcase its commitment to driving progress for veterans, military-related organizations, and veteran-owned small business owners across the country for years to come.

Brandon Conway sounds remarkably like Michael Jackson when he sings.

When Michael Jackson died 13 years ago, the pop music world lost a legend. However markedly mysterious and controversial his personal life was, his contributions to music will go down in history as some of the most influential of all time.

Part of what made him such a beloved singer was the uniqueness of his voice. From the time he was a young child singing lead for The Jackson 5, his high-pitched vocals stood out. Hearing him sing live was impressive, his pitch-perfect performances always entertaining.

No one could ever really be compared to MJ, or so we thought. Out of the blue, a guy showed up on TikTok recently with a casual performance that sounds so much like the King of Pop it's blowing people away.

Brandon Conway posted his first TikTok video ever on July 24, and in less than three weeks it's been viewed more than 27 million times. It's just him standing in a parking lot snapping his fingers and singing "The Way You Make Me Feel," but when he opens his mouth, whoa.

As he keeps going, it gets even more whoa. Then he hits Jackson's signature "he he" and the whoa turns into what?!?

Take a listen:

@brandonconway11

First post on tiktok let me know what you guys think! More videos coming soon feom mj to country to rock so yall be sure to stay tuned!#fyp #singer #usherchallenge @usher @tpain #letsgo #firstvideo

Uncanny, right? If you need a reminder of how Jackson himself sounded when he sang it, here's a live performance from Auckland during his 1996 world tour.

Very impressive. You can follow Brandon Conway on TikTok to hear more from him.


This article originally appeared three years ago.

The impulse and ability to create art is one of the highlights of being human. It's a key quality that sets us apart from the animal world, one that makes life more meaningful and enjoyable. While there are artistic skills that make it easier for people to bring their imaginations into the visible, tangible world, art doesn't abide by any hard and fast rules. Especially kids' art. Especially young kids' art.

That's why Gemma Leighton, mother of 6-year-old Edie, shared her daughter's painting on Twitter with a request for support. Edie created the painting in an after school art club, and her art teacher told her she did it wrong. "You can't do art wrong!" wrote Leighton. "She was so upset as art is her favourite thing to do."

Now, we don't know exactly what the teacher said to Edie, but if a 6-year-old comes home upset and feeling like there's something wrong with their art, the teacher did something wrong. Full stop. Six-year-olds are just beginning to learn about technique, and encouragement is the most vital thing a teacher can offer a budding artist.

The internet rightfully pounced to Edie's defense, and the responses are incredibly heartwarming.


Many people shared how hurt they were as children when a teacher told them something was wrong with their art—and that they were wrong. Knowing that grown-ups had experienced the same kinds of unnecessary criticism as kids and realized that it was wrong can help Edie feel confident that her painting is not "wrong."



Others pointed out the famous artists that her painting reminded them of. Seeing how her own painting reflects some of the style and color choices of professional artists can help Edie see the spark of genius in her own artwork.

Songwriter Kimya Dawson, most famous for her songs in the movie Juno, shared that a middle school English teacher had told her to stop writing poems because they were "too juvenile."

"I never stopped though and making rhyming poems has been my career for over 20 years!" Dawson wrote. "Your painting is perfect! Keep it up! Don't worry what anyone else thinks."


Professional artists chimed in with words of encouragement, pointing out that Edie's use of perspective and expressionism were quite impressive for her age.

"The only 'wrong' is not making art that speaks from your heart," wrote an artist who goes by @Artsy on Twitter. "When she expresses her passion, her vision of her world, her personal reactions to what she sees and feels, she'll never be 'wrong.'"

Even KISS guitarist Paul Stanley offered Edie words of encouragement.

"Your art is AWESOME!!!" he wrote. "There is no such thing as doing art 'wrong.' There are only teachers who are wrong!!! Your art shows amazing freedom and spirit. How can that be 'wrong'?!?! Keep doing EXACTLY what you are doing. I LOVE it!!!"

Imagine being a heartbroken 6-year-old who has been told by a teacher that her art was wrong, and then seeing a flood of thousands of supportive comments from people who looked at the same piece of art and told you what they loved about it. This is how social media should be used. To lift people up, to encourage and inspire, to share beauty and creativity.

Leighton created a new Twitter account called Edie's Art for people to share kids' artwork, and gracious, it's a delight to peruse. There's nothing more pure, more colorful, more full of life than art that came from a child's imagination. They may not have the technical skills to perfectly create what they envision in their minds or what they're looking at for inspiration, but that's part of what makes it so beautiful. They aren't self-conscious enough yet to hold back, and their art comes from a place of confidence and acceptance of their own abilities—that is, until some adult comes along and squashes their artistic spirit.


One of my favorite things as a parent has been watching my kids' artistic expressions evolve as they've grown, and I've loved their artwork at every stage. And not just because I'm their mom, but because kid creations are the best reminder of how natural the human impulse to create really is, and how beautiful it is when we share that impulse without fear or doubt.

Keep painting, Edie. Don't let one person's opinion—even a teacher's—hold you back.


This article originally appeared four years ago.

Joy

Terrified, emaciated dog comes to life as volunteer sits with him for human connection

He tries making himself so small in the kennel until he realizes he's safe.

Terrified dog transforms after human sits with him.

There's something about dogs that makes people just want to cuddle them. They have some of the sweetest faces with big curious eyes that make them almost look cartoonish at times. But not all dogs get humans that want to snuggle up with them on cold nights; some dogs are neglected or abandoned. That's where animal shelters come in, and they work diligently to take care of any medical needs and find these animals loving homes.

Volunteers are essential to animal shelters running effectively to fill in the gaps employees may not have time for. Rocky Kanaka has been volunteering to sit with dogs to provide comfort. Recently he uploaded a video of an extremely emaciated Vizsla mix that was doing his best to make himself as small as possible in the corner of the kennel.

Kanaka immediately wanted to help him adjust so he would feel comfortable enough to eat and eventually get adopted. The dog appeared scared of his new location and had actually rubbed his nose raw from anxiety, but everything changed when Kanaka came along.

The volunteer slowly entered the kennel with the terrified dog, crouching on his knees for an easy escape if needed. But the dog attempted to essentially become invisible by avoiding eye contact and staying curled in a tiny ball. It seemed like it was going to take a long time for this nervous pup to warm up.

Before long, he's offered a treat. Success! The brown dog takes the treat, and as minutes pass you can see his body slowly relax, eventually coming to sit directly next to Kanaka for pets. In the few minutes of the video, you see such an amazing transformation that proves this little guy just needed some love.

"It was so cute when he started wagging his tail. You could tell his whole demeanor just changed, and he was happy. Just a few kind words and a little attention. That’s all animals need. Well, besides food. Lol," one commenter says.

"That moment when he starts to realize he's actually safe. That gradual tail wag, and the ears perking, the eyes lighting up. You don't have to be an expert to show an animal love and respect," another writes.

"After that first treat his entire demeanor changed. He went from not trusting you to thinking you may be kind and he could feel less stressed. That was really amazing to see," someone gushes.

This sweet scared dog just needed human connection by someone taking the time to sit with him to know he was safe. Once he was sure the shelter was a safe place, the dog even welcomed those who came to visit him after seeing the video.

"I went to the shelter today to visit 'Bear'! Everyone would be thrilled to hear that he seems very happy and energetic! He has a little red squeaky bone toy that he loves. He licked my hand immediately and rubbed his head on my legs and arms, eager for affection. What a sweetheart," a commenter writes.

Thanks to Kanaka's sweet gesture, the dog, now named Shadow Moon, was adopted and is now living his best life with his new human dad and husky brother. You can follow Shadow Moon's journey on his Instagram page.


This article originally appeared two years ago.

TikTok user Absolutely Lauren catches an online scammer.

There was a massive jump in credit card fraud in America in 2021 due to the pandemic. According to CNET, fraud involving credit cards jumped 69% from 2020 to 2021, affecting 13 million Americans and costing $9 billion.

In a world where online transactions are part of everyday life, it’s hard to completely protect your information. But, by staying vigilant and monitoring your accounts you can report fraud before it gets out of hand.

A TikTok user by the name of Lauren (@absolutelylauren) from San Diego, California, got a notification that there was a $135 charge on her card at Olaplex’s online store that she hadn’t made. Olaplex sells products that repair excessively damaged hair. Before reporting the charge to her credit card company she asked her family members if they used her card by mistake.

“I don’t wanna shut my card down if it’s just my mom ordering some shampoo,” Lauren said in the video. “Definitely not my two younger brothers, they’ve got good hair but they don’t color it.”

After realizing the charge was fraudulent, most people would have called their credit card company and had their card canceled. But Lauren was curious and wanted to know who stole her information and used it to buy hair care products. So she concocted a plan to get their information. She called Olaplex’s customer service line asking for the name and address of the purchaser to see if it was made by a family member.

"Hey, can you help me with something?” Lauren asked Tanya, the Olaplex customer service agent. “If I can give you the time and date, purchase amount and card number and whatever could you let me know who placed an order?"

Tanya had no problem helping Lauren with her request.

@absolutelylauren

olaplex customer service is top tier 😤 #creditcardscam

“At this point, I’m willingly giving Tanya enough info to steal my card as well — she could have very well taken advantage of me in that moment but she didn’t,” Lauren said. “She comes back — tell me why she gave me the little scammer their full government name and address.”

Tanya revealed that a guy named Jason in a modest suburb in Texas used her card to buy a gift for his wife. “They also did it on Black Friday so at least they got a deal I guess, it was the gift set,” Lauren continued.

Lauren then called her credit card company and shared the information she had on the fraudster. The card company is currently investigating the situation.

One commenter thought that Olaplex wasn’t supposed to share that information with Lauren. “For some reason, I don’t think olaplex was supposed to give that info,” Arae270 said.

“I definitely gave them the option, but I explained that it was an unauthorized purchase, and if the name did not match anyone that I knew that I would just tell them to cancel the order and refund me, I told the girl that they would probably save everyone, a headache!” Lauren replied.

People should use utmost caution before deciding to track down a credit card thief. But kudos to Lauren for being clever enough to track down the person who stole her card information to help the authorities with their investigation. She didn’t put herself in harm's way and if someone follows up on the tip, maybe they can prevent the same thing from happening to someone else.


This article originally appeared two years ago.