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Why starting with the "bad news" first might be best, according to science

Maybe softening the blow isn't always the best option

Why starting with the "bad news" first might be best, according to science
Photo by Kenny Eliason on Unsplash

Imagine you're getting ready to drop some bad news on someone. Say, breaking off a months-long relationship.

"I'm not sure how to say this," you start. "This has been really great. Dating you has been a lot of fun. You're really wonderful. And—" You roll out a string of platitudes and compliments, dreading and delaying the part that comes next, when you finally say "It's over."

You think you're being nice. Protecting their feelings. You don't want to be coldhearted, right?


Science, however, says there might be a better way.

A study from 2017 finds that, in most cases, a much smaller "buffer" before the bad news is actually preferable. According to the people who matter most.

Alan Manning, a professor of linguistics at Brigham Young University, and Nicole Amare, his research partner, were interested in what he calls the "information design" of giving bad news. Quite literally, how much stuff should you say or write before just getting on with it?

The procedure was simple: 145 volunteers were shown two similar but differently worded versions of the same message, side by side, and asked to choose which they found the least objectionable. (Stuff in the vein of, "Your car is being recalled" all the way to "Let's break up" or "You're fired.")

Manning says, in most cases, there was a clear preference for the more concise message.

Participants also mostly responded that clarity and directness were more important than how considerate the message was.

The findings contradict a lot of the previous research, Manning says, which stressed buffers and positivity and silver linings. He says when you just talk to people, you get a different story: "When you ask people if they want the bad news straight-up, they almost always say yes."

If bad-news recipients just want it straight, why do we tend to draw it out?

Manning says it's because we're looking out for ourselves. It's easier and makes us feel better to beat around the bush a little bit.

Photo by Joanna Nix-Walkup on Unsplash

Turns out, the whole thing is a practical exercise in empathy.

"One of the great challenges of growing up and being a fully functioning adult is being fully aware of other people's needs around you and not just your own," he says.

He hopes the study will help people become better deliverers of bad news, and, ultimately, take better care of each other. He urges us to think critically about how sensitive the message we're delivering is and to respond appropriately. Don't be callous, he says, and blurt out "I'm breaking up with you," before even saying "Hi." But a smaller buffer is almost always appreciated by the recipient.

It's hard to break old habits. It's even harder to be direct. But getting and giving bad news is part of our daily lives. It'll be worth the effort to do it right.


This article originally appeared on 10.13.17

Race & Ethnicity

Woman's rare antique turned away from 'Antique Roadshow' for heart-wrenching reason

"I just love you for bringing it in and thank you so much for making me so sad."

Woman's antique turned away from 'Antique Roadshow'

People come by things in all sorts of ways. Sometimes you find something while at a garage sale and sometimes it's because a family member passed away and it was left to them. After coming into possession of the item, the owner may be tempted to see how much it's worth so it can be documented for insurance purposes or sold.

On a recent episode of BBC One's Antique Roadshow, a woman brought an ivory bracelet to be appraised. Interestingly enough, the expert didn't meet this rare find with excitement, but appeared somber. The antique expert, Ronnie Archer-Morgan carefully explains the purpose of the bracelet in what appears to be a tense emotional exchange.

There would be no appraisal of this antique ivory bracelet adorned with beautiful script around the circumference. Archer-Morgan gives a brief disclaimer that he and the Antique Roadshow disapprove of the trade of ivory, though that was not his reason for refusing the ivory bangle.

"This ivory bangle here is not about trading in ivory, it’s about trading in human life, and it’s probably one of the most difficult things that I’ve ever had to talk about. But talk about it we must," Archer-Morgan says.

Ronnie Archer-Morgan, Antiques Roadshow, BBC, antiques, ivoryRonnie Archer-Morgan on an episode of the BBC's Antiques RoadshowImage via Antqiues Roadshow


Turns out the woman had no idea what she had in her possession as she purchased it from an estate sale over 30 years before. One of the elderly residents she cared for passed away and the woman found the ivory bracelet among the things being sold. Finding the bangle particularly intriguing with the fancy inscription around it, she decided to purchase the unique piece of jewelry.

After explaining that his great-grandmother was once enslaved in Nova Scotia, Canada before being returned to Sierra Leone, Archer-Morgan concluded he could not price the item.

Antiques Roadshow, BBC, Ronnie Archer MorganRonnie Archer-Morgan holds the ivory bracelet he refused to valueImage via Antiques Roadshow/BBC

"I just don’t want to value it. I do not want to put a price on something that signifies such an awful business. But the value is in the lessons that this can tell people," he tells the woman.

In the end the woman leaves without knowing the monetary value of the item but with a wealth of knowledge she didn't have before visiting. Now she can continue to share the significance of the antique with others. Watch the full explanation below:


- YouTubewww.youtube.com

This article originally appeared last year.

Autumn de Forest

Autumn de Forest stands before a sign with her name on it

When Autumn de Forest was 5, she picked up a paintbrush for the first time. It wasn't long before she was ready to show the world what she could do.

After a year of practice, the then-6-year-old asked her father if he could get her a booth at a local art-in-the-park program. "People would come up to the booth, and they would talk to my father, and they'd say, 'This is great!'" she said. "Apparently they thought it was Take Your Daughter to Work Day."

Almost everyone thought the artwork was her father's. And when they found out that tiny Autumn was the artist, people couldn't believe their eyes.


art, kids, art genius, kid genius Autumn created this piece when she was just 5 years old. Autumn de Forest

Soon, Autumn rose to national fame.

When Autumn was 8, she was featured on the Discovery Health Channel. There was a slew of media attention in the years that followed. There was Disney. There was The Today Show. There was Wendy Williams. She was called a child genius, a prodigy, and an expert painter.


autumn deforest, art, kids, paintingSoon, Autumn rose to national fame.Autumn Deforest


Suddenly, Autumn de Forest was everywhere.

But not everyone was so accepting of the young artist and her work. Some people in the art world had ... questions. Sure, she was good for a kid. But was her art actually good? Others wondered if the whole thing might be an elaborate hoax.

Autumn decided not to listen.

By 14 she developed a startlingly organized daily routine that went far beyond a 9 to 5.

Somehow, as the focus on her age begins to wear off, Autumn's work ethic and art only grow stronger. She said that most days, she'd wake up in her parents' Las Vegas home at 7:30 a.m. After breakfast, she'd break out her supplies for a one- or two-hour painting session. From there, she dove into her school work. Most brick-and-mortar schools can't accommodate her travel schedule, so she did the majority of her schooling online.

Before dinner, it's back into the studio.

"That session can last much longer, that can be three or four hours when I really get into it," she said. "Then I probably have dinner and go to bed."

kids, painting, artistic genius, paintings, kid artists Autumn de Forest paints Autumn de Forest


The results? They speak for themselves.

Autumn de Forest, painting, art, kids, prodigy An Autumn de Forest painting Autumn de Forest

Her work has been displayed in galleries and exhibitions all over the world.

Autumn held a public demonstration before a showing at The Butler Institute of American Art.

Autumn de Forest, painting, kids, artAn Autumn de Forest painting Autumn de Forest

In 2015, Autumn received the International Giuseppe Sciacca Award in Painting and Art.

The award took her to the Vatican for a private showing of her artwork with the pope.


She's also worked with the President's Committee on the Arts and the Humanities, headed up by former First Lady Michelle Obama.

Autumn de Forest, the Pope, Pope Francis, painting, artAutumn de Forest stands with the Pope who looks at one of her paintings Autumn de Forest

As part of the program, de Forest traveled to underprivileged schools around the country and led painting workshops. Oh, and if you're looking for some hard numbers to attach to Autumn's talent, she's got those, too.

Her paintings raked in over $7 million at auctions by the time she was a teenager — fetching as much as $25,000 each — much of which has gone directly to charities and disaster relief funds.


At 23-years-old now, what's Autumn de Forest up to lately?

Autumn de Forest, painting, art, kidsAutumn de Forest works with other young painters Autumn de Forest

A lot!

The transition from child prodigy to respected artist has kept her busy.

In 2017, the Monthaven Arts and Cultural Center in Hendersonville, Tennessee hosted a major solo exhibition for de Forest titled "Her White Room: The Art of Autumn de Forest."

That same year, de Forest was listed as one of Teen Vogue's "21 Under 21." In her profile she was praised for her talent as well as her commitment to art education.

"In dis­advantaged schools, they consider the arts an extracur­ricular activity," she told Teen Vogue. "It's devastating, as there could be child prodigies in these schools, but they don't know that they have this God-­given gift because they're not given the opportunity because there's nearly no art programs in schools."

In 2018, de Forest was featured in the music video for the song "Youth" by best-selling recording artists Shawn Mendes and Khalid. The video highlights exceptional young people working to change the world, including de Forest, Emma González, and Elias and Zion Phoenix.

The video has over 17 million plays on YouTube.

And of course, Autumn continues to share her absolutely incredible artwork on Instagram and in shows and exhibitions around the globe.

The Autumn de Forest Foundation, helps her keep track of the kids she's met throughout the years and to continue to help them with their art careers.

A portion of the foundation's money goes to a 529 account set up for the students while 10% goes to them directly.

"A lot of these kids that I work with, they're not very old, they're in second grade, third grade, fourth grade. Maybe in 10 years, they may only have four or five thousand dollars but that could be the difference between them going to college or not," Autumn told Teen Vogue.

Autumn's incredible rise in the art world is an astonishing feat for someone who's still in her teens. But that accomplishment is easily matched by her generosity and commitment to helping develop tomorrow's prodigies as well.

For more information, visit the Autumn de Forest Foundation.


This article originally appeared nine years ago.

Duran Duran lead singer Simon LeBon poses with a young fan

Imagine this: you're a fourth grade language arts teacher in Dallas, and like many Gen X-ers, your obsession with Duran Duran never waned. So much so that you still have dolls of each member of the band in the classroom and, according to Austin Wood's article for the Lake Highlands Advocate, even an old telephone in case (lead singer) "Simon LeBon calls."

This describes Miriam Osborne, a fourth grade teacher at White Rock Elementary in the Lake Highlands district of Dallas, Texas. Wood shares in "White Rock E.S. student, inspired by teacher, meets Simon LeBon" that one of Osborne's students, 10-year-old Ava Meyers, was getting an early pickup for Christmas break, as her family was heading to the U.K. for a holiday wedding. As they were saying their goodbyes in the hallway, Osborne kiddingly said to Meyers, "Find Duran Duran."

gif of Duran Duran performingDuran Duran 80S GIFGiphy


Cut to: Ava and her family, including her mom Zahara, fly across the pond to find themselves in the Putney neighborhood of London. After a day of sightseeing, Zahara shares, "I was just Googling things to do in Putney, and the first thing that popped up was 'Simon Le Bon lives in Putney from Duran Duran.'”

Zahara did a little sleuthing and found Simon's house, thinking perhaps a Christmas stroll by the home would be exciting. But, according to the article, Ava felt they could do better. She and "an 83-year-old relative named Nick, who apparently has courage in droves, went to the door and tried a knock. Zahara was initially hesitant but assumed Le Bon would be away on vacation, so she figured it was harmless. Le Bon’s son-in-law answered, his wife came to the door next, and following a few moments of getting pitched the idea by Nick, agreed to get her husband 'because it was Christmas.'"

And just like that, Simon LeBon appeared in the doorway. He warmly greeted Ava and her family and even took pictures. "It was just crazy," Ava exclaimed.

But possibly more excited was Miriam Osborne, back in the States. She proudly shared the photo (which had been texted to her) with many of her friends and even encouraged Ava to recount the story to her classmates when they returned from the break. Wood shares, "Osborne’s connection to the band goes back to her childhood in El Paso in the ’80s. As the daughter of a Syrian immigrant, she says she had trouble fitting in and finding an identity. Some days, she and her brothers would travel across town to get records from a British record store."

Miriam explains she used her babysitting money to buy her first Duran Duran record. "And so I had been a fan, literally, for 43 years—my entire lifetime."

gif of Simon LeBonDuran Duran GIFGiphy

Osborne's love of Duran Duran, and many '80s bands in general, nostalgically connects her to a throughline for her life that she tries to impart onto the students as well. "Music is a connector, and it connected me to a world that I didn’t always fit in as a child. It helped me find people who I still love to this day, and it’s a big part of this classroom with me and the students I teach, because everybody has a story, and there’s something really incredible about hearing something and it taking you to a happy moment."

As for Ava? She's now taking guitar lessons. And perhaps one day, she can become so famous and inspirational, a teacher sends a student off to find her on a Christmas vacation in the future.

Image via Canva

Representative image of a person cutting a cake

There are a few types of people who always show up around the dining room table when the birthday cake arrives. There's the dutiful person who is nice enough to volunteer to cut and serve the cake for everyone. There's the person who begs for the piece with the most frosting. Then there's the person who wants as little frosting as possible.

There's also the party-goer who asks for the little sliver of cake and the guy who has no problem taking a slice as big as his head. Let's not forget the cake pusher whose job it is to make sure you take some extra slices home. "Please take some home so I don't eat it," they beg, patting their tummy.

Making everyone happy during the ceremonial cake cutting is no easy task.

birthdays, birthday cake, life hacks, hacks, how to cut a birthday cakeA group gathers around a birthday cakeImage via Canva

But now, a game-changing video on TikTok has completely changed the cake-cutting conversation. It eliminates the cake server, long knife, serving plates, spatula, and replaces it with joyous anarchy.

A TikTok video with over 460,000 likes shows a family celebrating a woman's 20th birthday, and after she blows out the candles, each person takes out a wine glass and scoops up a mound of cake.

It's an easy, streamlined way to make sure everyone gets what they want without having to bother anyone to cut and distribute the pieces. Everyone gets to grab the slice they like and in the amount they desire, without having to negotiate.

It's also a fun way to do things as a group. It would be savage to have a bunch of people scooping up cake with spoons, but with wine glasses, it's fancy.

The only drawback is that this technique really favors the pro-frosting constituency.

Duff Goldman, "Ace of Cakes" star and executive chef of the Baltimore-based Charm City Cakes shop, told Bustle the idea is genius. "Each person can come in with their own cup and get their own serving — it's a nice communal experience where each person can interact with the cake and each other," he said.

"This is a game-changer," one person said on TikTok.

"This is blowing my mind. Why have I never thought of this?" said another woman, who called it "genius."

"A cake hack that I can get behind," another added. "I will never eat cake another way."

The cake hack is a great idea, but one has to be sure that the cake is at room temperature. This could get downright dangerous if used on an ice cream cake or one with a hard filling. Also, you probably want to avoid using super-expensive Tiffany wine glasses that could easily shatter or eating out of the glass with metal utensils.

Ok, TikTokkers that hack was brilliant, your next challenge is to figure out how to eat pie with a wine glass.

This article originally appeared three years ago.

Kids really do say the darnedest things.

Any parent knows that kids can be surprisingly astute little philosophers at the most unexpected times. One minute your child is throwing a tantrum because you sliced their sandwich wrong, and the next they are blowing you away with their deep preschool thoughts. It's enough to give you whiplash, but it's also one of the most fun things about being around kids. You never know what they're going to say and sometimes what they say is just awesome.

Case in point: This 5-year-old who gave his mom some sage advice about handling her nerves. Twitter user @Eprecipice (StressieBessie) shared the story in a tweet thread. She wrote: "When talking about our agendas for the day, I told my 5yo I was a little nervous about a meeting I have today. He said, 'Mama, I am nervous all the time. I know what to do.' So friends, here is all the advice he could fit into the drive to school:"

1. “You gotta say your affirmations in your mouth and your heart. You say, ‘I am brave of this meeting!’ , ‘I am loved!’, ‘I smell good!’ And you can say five or three or ten until you know it.”


advice, kids, parents, moms, affirmations, good adviceA person holds an affirmation cardImage via Canva

Okay, first of all, the fact that this kiddo knows what affirmations are is awesome. Some people have questioned whether this advice really came from a 5-year-old because of the vocabulary, but kids are sponges and affirmations aren't rocket science. It's become quite common for preschools and kindergartens to teach kids things like this, so it's not actually surprising to hear him talk about affirmations. It's just adorable to hear the ones he suggests.

2. “You gotta walk big. You gotta mean it. Like Dolly on a dinosaur. Because you got it.”

Okay, so this actually is sound advice. Researcher Amy Cuddy gave a whole TED Talk about how our minds respond to our own body language, and how using confident body language can actually release chemicals in our brains that make us feel more powerful and self-assured. So "walk big" like you mean it is legit.


3. "Never put a skunk on a bus."

No idea what this means, but it's definitely solid wisdom.

4. "Think about the donuts of your day! Even if you cry a little, you can think about potato chips!"

I'm genuinely not sure if this is referencing real donuts or not, which is part of what makes it delightful advice. Metaphorically, "the donuts of your day" could be the positive things that happened, and focusing on those instead of the negative is basic positive thinking. Then again, if you cry and think about potato chips, perhaps he's just referencing comfort with food. Either way, totally feeling it.


5. "You gotta take a deep breath and you gotta do it again."

Pretty much every therapist from every psychological school of thought will tell you that breathing exercises are one of the quickest ways to calm your body and mind. Simple, but seriously sound advice.

6. "Even if it's a yucky day, you can get a hug."

Even though that sounds like a pretty typical thought for a kid, it's also good well-being advice. According to The Conversation, the chemicals released when we hug can help us manage stress, reduce anxiety and manage our emotions.

Smart kid.

He added one more piece of advice for good measure as well for those of us who tend toward distraction.




Like a little Confucius, this one.

Seriously, if you ever want to hear some of the most oddly profound things you'll ever hear in your life, spend some time interviewing a 4- or 5-year-old. They really do say the darnedest things. And if you're nervous about something, just keep telling yourself you're "brave of" it. If nothing else, it'll bring a smile to your face remembering this delightful thread.

This article originally appeared three years ago.