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10 former bullies share what inspired them to become kinder

Change is possible.

bullying, stop bullying
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Bullying is often modeled by parental behavior.

Bullies are made, not born. Bullying traits might be picked up in a variety of ways, but violence, aggression and cruelty are most certainly learned behaviors during a child’s development.

The book “The Complete Idiot’s Guide to Child and Adolescent Psychology,” co-authored by psychiatrist Jack C. Westman M.D. and science writer Victoria Costello, lists five major factors that most often lead to bullying: physical punishment, watching aggressive behavior in adults, violent television, problems with processing emotions and undiagnosed mental illness.

The underlying theme in these causes? A lack of empathy. Bullies are often taught—whether directly or subversively—that dominance and control are more vital than compassion and understanding. This results in pain for not only the intended target, but for the oppressor themselves.

how to stop a bullyHurt people hurt people. Photo by yang miao on Unsplash

But just as it can be learned, bullying can be unlearned—through supportive friendships, trusted role models and maybe even professional help. People are always capable of change when given the necessary tools to do so.

Recently, a Reddit user asked former bullies (and former “mean girls,” for as we all know this is not necessarily a gender-specific phenomenon) to share what “finally brought a change.”

The answers were inspiring. They not only showed that yes, the adage is true, “hurt people hurt people,” but also that powerful transformation can happen simply by taking accountability. Many of these former bullies admitted to growing up in less-than-ideal environments and did not know any other way to cope. But eventually they were given fresh insight, and with that were better able to choose kindness.

The world might seem like a cold and uncaring place at times, but these 10 stories are a beautiful reminder that change is always possible.


Wasn't really a bully but I wasn't nice either. I…was mean to people who I thought deserved it, and it didn't help that there were also other people who were just as mean and judgmental as I was. It got to the point that I was needlessly fighting my friends and only when I was confronted about my attitude and I got to hear my friend's perspective that I shifted.

…Took a lot of time and educated myself on how to be better. Also therapy lol. Anger management, anxiety management, etc. I couldn't erase who I was and I accept that part of me. I'm not saying I'm all perfect now…I know there's still a lot of work to do, but all in all it's loads better than before. I'm glad I had the chance to grow up and get better." – @AnxiousCrownNinja

Right after high school was the turning point for me… I was having a lot of discord with my own friends due to my attitude and it took hearing their honest feedback about how my approach was alienating them for me to start doing major self reflection. I decided I didn't want people to fear me and I certainly didn't want to alienate my own friends, so I started talking less and listening more. I made an honest effort to care more about people as individuals-I got interested in the unique strengths each person brings to the table and did what I could to start learning from others. I humbled myself a lot over the years. I worked on saying I'm sorry and admitting when I was wrong. And years later I've gotten into therapy to continue to work on myself. I'll never be warm and fuzzy as that's just not my personality, but I'm a much better person than I was when I was younger.” – @Babhak

Was essentially bullied at home by my family and I took it out on those around me. Thankfully I had some friends that let me know I was being a dick and I apologized to the people I hurt, I'll always hate myself for the way I acted and I don't think that will ever change. I still catch myself being a grumbling asshole sometimes but I will never let myself be who I used to be.” – @raikonai

I got a job as a video game tester and worked with people who were bullied when they were younger. We'd tell stories and things I found funny they found traumatic and mean. As cliche as it is, I never thought about it from their perspective or thought my behavior was bullying until then. Helped me see it from the other side, I'm much more empathic now. Pretty ashamed about my behavior when I was younger.” – @GCJallDAY

When I realized I was just like my dad, and I really dislike my dad.” – @kastawamy

what cause bullying, cyberbullying

We don't have to become our parents.

Photo by Muhmed Alaa El-Bank on Unsplash

I come from a small town where families have generational feuds. It also didn't help that my family is poor and very ghetto/redneck and very racially mixed. All of my aunts and uncles and parents are some form of addict in one way or another. I didn't have a chance. I truly didn't. The kids I went to school with weren't allowed to hang out with me and my siblings. I remember going to a friend's house and their parents asked me my last name and they told me to leave once they heard it. I was severely bullied in elementary school and teachers didn't care to help because of the family I came from. I had one teacher just be vicious to me because my mom was selling her kid weed. I was pretty much feral and didn't have manners and just in general an autistic kid.

So I quickly learned that anger was the best shield. I bullied my bullies back. They can't catch you off guard if you're the attacker. I fought the people who came at my family with as much violence as they gave me. It bled onto kids who were friends with my bullies. They turned into essentially collateral damage. I was a bully but I was also the blood in the water in a school system that encouraged violence. It's taken me a long time to deal with [what] my home town put me through. I switched towns and changed my name. That helped a lot. I ended up in juvy after a giant fight with several family members. To say I was scared straight is an understatement. I was required to go to group therapy as part of the program I was put in to reform me. The judge knew my family and gave me a shot I took advantage of. He played a huge role in my mindset on my circumstance. I learned how to handle my trauma in a more productive way over the course of years and so much hard work. I ended up having to change my name so I wouldn't be harassed by cops and those who knew my family.

I'll definitely say this again—I grew up in a system where you had to do everything you could to survive. I can't really stomach what I did…I've left apologies in so many inboxes as an adult. I've even made friends with some of them.” – @beastgalblue

Over time and with new experiences, I stopped hating myself and my life. Then, I started seeing value in my existence and realized I actually impacted people. Happiness, for myself and others, became my reason for living. My middle school health teacher used to tell us that bullies are hurting and that's why they bully. Miss Costello, wherever you are, you were right. I've never met a bully who was happy with themselves or their life. I tell my students all the time that hurt people hurt people, and I stand by that. The fastest way to help a bully change is to show them love, kindness, and compassion.” – @mha3620

I was a mean girl. Cheer, popular, thought I was better than everyone else. During summer break in high school I went to camp. I was bullied by some of the other girls there so relentlessly. From hazing, to humiliating me, lying to get me in trouble. It was bad. After that I changed. Wish it was earlier.” – @lesbomommy

means girls, girl bullies

Learning from mistakes is all part of the human experience.

Photo by Scotty Turner on Unsplash

“I was one of those jocks who picks on the weaker kids who couldn’t really defend themselves, in order to make the crowd laugh…It was never anything too physical or over the top, so parents or others never got involved, but I know that I made life a pain for some individuals while in elementary school.

Anyhow, this PE teacher of mine took me into his office after hours one day and explained that I should try to use my authority better, and that while it might feel good to make others laugh on someone else's behalf, it feels a lot better to be an overall good guy.

Never really had any good male influence in my life before that, so that really stuck with me, and from high school and onward I tried to reach out and confront others in school that bullied others. Oftentimes we just don’t know better.” – @KingBob3922

I grew up in an abusive home and did it out of self-protection. Verbally hurt them before they could hurt you. I know my behavior didn’t make me popular or really make me feel better but I needed to lash out on the easiest targets. fast forward to having no friends in my mid 20 s and needed to figure out why.

I actually became friends with older coworkers [and] as a proxy parental influence they gently guided me. ‘Why would you say that to someone? Why would you say that about yourself? Why do you talk that way? Why is everything a fight? What's wrong with being different? What's wrong with making mistakes?’ No judgments, just gentle questions that I couldn't answer until I looked hard at myself.

I'm glad that someone took the time to see past my anger, my pushing people away, my misery and saw a young person that just needed some kindness.” – @OrdinaryPride8811

Gen Z; Millennials; technology; cell phones; social media; teens and technology; teens social media

Gen Z is the first generation less cognitively capable than their parents. Denmark has the solution.

Nearly every parent hopes their child will be better off than they are: smarter, more secure, and more well-adjusted. Many parents see this as a stamp of successful parenting, but something has changed for children growing up today. While younger generations are known for their empathy, their cognitive capabilities seem to be lagging behind those of previous generations for the first time in history.

Dr. Jared Cooney Horvath, a teacher turned cognitive neuroscientist who focuses on human learning, appeared before Congress to discuss concerns about cognitive development in children. In his address to the members of Congress, he says, "A sad fact that our generation has to face is this: our kids are less cognitively capable than we were at their age. Since we've been standardizing and measuring cognitive development since the late 1800s, every generation has outperformed their parents, and that's exactly what we want. We want sharper kids."


kids, intelligence, sharp kids, generations, education, cognitive abilities Student smiling in a classroom, working on a laptop.Photo credit: Canva

Horvath explains that the reason this happens is that each generation has gone to school longer than the previous generation. Gen Z is no exception to the longer duration of time spent in school, but they're the first ones who aren't meeting this normal increase in cognitive development. According to the cognitive neuroscientist, the decline is due to the introduction of screens in the classroom, which started around 2010.

"Across 80 countries, as Jean was just saying, if you look at the data, once countries adopt digital technology widely in schools, performance goes down significantly. To the point where kids who use computers about five hours per day in school for learning purposes will score over two-thirds of a standard deviation less than kids who rarely or never touch tech at school," Horvath reveals.

In most cases, the decline in performance doesn't result in better strategies. The neuroscientist shares that the standardized testing has been adjusted to accommodate lower expectations and shorter attention spans. This is an approach that educators, scientists, and researchers went to Capitol Hill to express wasn't working. But not every country is taking the approach of lowering standards to meet lowered cognitive ability. Denmark went in the opposite direction when it realized their students were slipping behind.

France24 recently interviewed educators in Denmark following their seemingly novel approach to students struggling with cognitive development. Since the beginning of the 2025/2026 school year, Denmark has not only been having students turn in their cellphones, but they've also taken tablets, laptops, and computers out of the classroom. No more digital learning for the majority of the school day. Danes went old school by bringing back physical textbooks, workbooks, and writing assignments. The results have been undeniable. Even the students can't seem to deny the success of the countrywide shift in educational approach.

"I think the biggest issue has been that, because we kind of got rid of the books and started using screens instead, that we've noticed that a lot of the kids have trouble concentrating, so it's pretty easy to swipe with three fingers over to a different screen and have a video game going, for example, in class," Copenhagen English teacher, Islam Dijab tells France24.

Now, instead of computers being part of every lesson, Denmark uses computers very sparingly and with strict supervision. One student says that it has been nice not having screen time at school because she loves to read and write. But it wasn't just the lack of attention span children were developing, they were also developing low self-esteem and poor mental health due to the amount of time spent on devices.

kids, intelligence, sharp kids, generations, education, cognitive abilities Students focused and ready to learn in the classroom.Photo credit: Canva

The data showing the negative impact of screens on teens' brains has prompted a nationwide change in Denmark that extends outside of the classroom. Afterschool activities are eliminating or extremely limiting electronic use. There is also a national No Phone Day that encourages everyone to put away their devices for the day, and Imran Rashid, a physician and digital health expert, is petitioning parliament to ban social media use for children under the age of 15. The no phone movement in Denmark is a nationwide effort that hopes to right the ship before another generation feels the effects.

upset woman, rude comment, coworkers, conflict, insult

A woman is insulted at her job.

It came out of nowhere. A coworker made a rude comment that caught you off guard. The hair on the back of your neck stands up, and you want to put them in their place, but you have to stay tactful because you're in a professional setting. Plus, you don't want to stoop to their level.

In situations like these, it helps to have a comeback ready so you can stand up for yourself while making making sure they don't disrespect you again.


Vince Xu, who goes by Lawyer Vince on TikTok, is a personal injury attorney based in Torrance, California, where he shares the communication tips he's learned with his followers. Xu says there are three questions you can ask someone who is being rude that will put them in their place and give you the high ground:

@howtoconvince

3 comebacks to gracefully shutdown disrespect #comeback #clapback #emotionalintelligence #communicationskills

Question 1: "Sorry, can you say that again?"

"This will either make them have to awkwardly say the disrespectful remark one more time, or it'll actually help them clarify what they said and retract their statement," Xu shares.

Question 2: "Did you mean that to be hurtful?"

The next step is to determine if they will repeat the disrespectful comment. "This calls out their disrespect and allows you to learn whether they're trying to be disrespectful or if there's a misunderstanding," Xu continues.

Question 3: "Are you okay?"

"What this does, is actually put you on higher ground, and it's showing empathy for the other person," Xu adds. "It's showing that you care about them genuinely, and this is gonna diffuse any type of disrespect or negative energy coming from them."

confused woman, what, woman upset, insulted women, stunned woman A woman throws her hands up in despair.via Canva/Photos

The interesting thing about Xu's three-step strategy is that by gracefully handling the situation, it puts you in a better position than before the insult. The rude coworker is likely to feel diminished after owning up to what they said, and you get to show them confidence and strength, as well as empathy. This will go a lot further than insulting them back and making the situation even worse.

Xu's technique is similar to that of Amy Gallo, a Harvard University communications expert. She says that you should call out what they just said, but make sure it comes out of their mouth. "You might even ask the person to simply repeat what they said, which may prompt them to think through what they meant and how their words might sound to others," she writes in the Harvard Business Review.

no, insulted, stop, wagging finger, angry woman, no way stop A woman wagging her finger.via Canva/Photos

More of Gallo's suggested comebacks:

“Did I hear you correctly? I think you said…”

“What was your intention when you said…?”

“What specifically did you mean by that? I'm not sure I understood.”

“Could you say more about what you mean by that?”

Ultimately, Xu and Gallo's advice is invaluable because it allows you to overcome a negative comment without stooping to the other person's level. Instead, it elevates you above them without having to resort to name-calling or admitting they got on your nerves. That's the mark of someone confident and composed, even when others are trying to take them down.

Science

Helicopters dump 6,000 logs into rivers in the Pacific Northwest, fixing a decades-old mistake

Forty years ago, restoration workers thought logs were the problem. They were wrong.

river restoration, washington, river fish, restoration, Yakama Nation, indigenous land, indigenoues tribes, salmon, trout, pacific northwest

Restoration workers now see how "critical" wood is to the natural habitat.

For decades, river restoration in the Northwestern United States followed a simple rule: if you saw logs in the water, take them out. Clean streams were seen as healthy streams, fast-moving water was seen as optimal, and wood was treated like a "barrier" to natural processes, particularly those of the local fish.

Now, helicopters are flying thousands of tree trunks back into rivers to undo that thinking.


In central Washington, one of the largest river restoration efforts ever attempted in the region is underway. More than 6,000 logs are being placed along roughly 38 kilometers, or 24 miles, of rivers and streams across the Yakama Reservation and surrounding ceded lands.

Nearly 40 years ago, Scott Nicolai was doing the opposite kind of work, all in the name of restoration.

"(Back then) the fish heads — what I call the fisheries folks — we stood on the banks, and we looked at the stream," Nicolai, a Yakama Nation habitat biologist, told Oregon Public Broadcasting. "If we saw a big log jam, we thought, 'Oh, that's a barrier to fish. We want the stream to flow.'"

river restoration, washington, river fish, restoration, Yakama Nation, indigenous land, indigenoues tribes, salmon, trout, pacific northwest Fish find shelter for spawning in the nooks and crannies of wood. Photo credit: Canva

At the time, logs were removed in an effort to simplify the habitat. However, it soon became clear that wood provided vital "complexity," creating sheltered pockets for salmon and bull trout to spawn and supporting algae that feed aquatic insects. Logs also slow water, spread it across floodplains, and allow it to soak into the groundwater. That water is then slowly released back into streams, helping keep them flowing and cooler during hot, dry periods.

The consequences of removing this "critical part of the system" (in addition to overgrazing, railroad construction, and splash dam logging) were made all too clear over the years as the rivers dried up and wildlife populations declined.

"We're trying to learn from our mistakes and find a better way to manage," said Phil Rigdon, director of the Yakama Nation Department of Natural Resources.

That's why Nicolai is now helping lead a project for the Yakama Nation aimed at rebuilding river complexity by returning logs to their rightful place. Many of these streams are now unreachable by road, which is why helicopters are used. Logs are flown from staging areas and carefully placed at precise drop locations marked with pink and blue flagging tape.

river restoration, washington, river fish, restoration, Yakama Nation, indigenous land, indigenoues tribes, salmon, trout, pacific northwest Many of these streams are now unreachable by road, which is why helicopters are used.Photo credit: Canva

The wood comes from forest-thinning projects led by The Nature Conservancy and includes species such as Douglas fir, grand fir, and cedar. Although some of the timber could have been sold, it is instead being used as river infrastructure.

For tribal leaders, the work carries even deeper meaning. During the helicopter flights, they gathered along the Little Naches River for a ceremony and prayer.

river restoration, washington, river fish, restoration, Yakama Nation, indigenous land, indigenoues tribes, salmon, trout, pacific northwest Tribal leaders gathered by the Little Naches River for a ceremony and prayer.Photo credit: Canva

"It was very simple: to bring what was rightfully part of this land back to us," said former tribal chairman Jerry Meninick.

The aftermath of the original restoration project illustrates how human concepts, such as the belief in the superiority of "cleanliness," can be limited and sometimes cause more harm than good. The miracle of nature, however, is that when left to her own devices, she can heal herself.

likable, likable person, likable people, conversation, conversation tips

Likable people say these things during conversations to build better relationships.

Making friends and developing deeper, stronger relationships starts with good conversation. Sometimes that means small talk at work, while other times it's the kind of conversation that really takes off at a party.

Some people are naturals when it comes to easy, flowing conversation—especially highly likable people, who tend to attract others and often hold the key to mastering genuine conversation. From their gestures to the way they articulate questions, there's a lot others can learn from them.


Communication experts who spoke to Upworthy say there are 10 things highly likable people do during conversations to build stronger relationships.

- YouTube www.youtube.com

1. They listen without distraction

Listeners often make the best conversationalists.

"That means not looking at your phone or scanning around the room to see who you want to talk to next," says Kerri Garbis, CEO and founder of Ovation Communication. "Focus on the person in front of you only. Make eye contact. This fosters a relationship because when you are fully present, it signals respect, interest, and helps others feel valued versus like they are competing for your attention."

2. They collect data

Being inquisitive about what people need during conversations is key to building stronger relationships.

"If you take a moment to ask your colleague or even friend, 'What are you worried about? What's the biggest concern facing you right now?' you can get great data on how you can help them - in a way that taps into something urgent and top of mind for them," says Kate Mason, PhD, an executive communications coach and author of Powerfully Likeable: A Woman's Guide to Effective Communication. "They'll remember your thoughtfulness and the actions you took."

3. They balance the conversation

Highly likable people never make it all about themselves.

"Sometimes conversations can be 'lopsided' where it's more about the other person than about you," says Rob Volpe, a communication expert and author of Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. "While that can be okay, you aren't there to be their therapist. Sometimes the context and topic may make it off balance, but if it continues and you aren't feeling seen yourself, feel free to say something like 'I'd love to share my thoughts on this' or 'May I share something I'm dealing with at the moment?'"

4. They mirror their conversation partner

Taking cues from body language can foster deeper relationships.

"It's a subtle way to make someone comfortable because they recognize themself in your actions," says Jennifer Anderson, a communication expert who works with entrepreneurs. "Your energy should match the energy of your counterpart. Think relaxing-in-lounge-chair energy vs. about-to-deliver-a-presentation energy. Those are two very different conversations. If you paired them up, there's definitely about to be some awkwardness."

- YouTube www.youtube.com

5. They skip pre-planned questions

While coming to conversations prepared with questions may help you feel less anxious, highly likable people usually don't use them.

"Often people have questions in their back pocket, like about the weather or sports, but the most likeable people in the room are those who can be present in conversations and ask follow-ups based on what someone is talking about," Garbis says. "This builds a relationship by making conversations feel relational and not transactional."

6. They are self-aware

Highly likable people are masters of self-awareness, especially during conversations.

"Self-awareness of your judgment is key to building relationships," Volpe says. "We all carry biases which can block our view of the person standing in front of us. When you catch yourself being judgmental, have some grace with yourself and get curious about the other person as well as where your judgment is coming from. This clears one of the biggest obstacles to having empathy with others."

7. They respond with affirmation

Highly likable people make others feel seen and heard.

"No matter what is coming out of the person's mouth, make it clear that you're not judging or competing with them," Garbis notes. "If they say: 'I went skiing this weekend,' don't jump in and say that you also went skiing. Say something like, 'Wow, that sounds exciting, tell me more about that.' You can respond with validating statements like: 'That makes sense, or I can see why you're so good at that, or I can see why that matters to you.' This reduces defensiveness and nervousness, and it makes people feel safe to be themselves and creates relationships faster."

@justaskjefferson

it’s been great catching up! #communicationtips #communicationskills

8. They remain calm

Bringing a sense of calm rather than chaos to a conversation can put everyone at ease.

"Calm is the most powerful communication flex you can do," Mason says. "If you can stay calm, especially in a heated conversation, you actually end up looking trustworthy, reliable and unruffled - all very powerful things to be remembered for."

9. They remember names

Highly likable people personalize conversations by using the other person's name.

"Never ever tell people you are terrible at remembering names," Garbis explains. "This will tank the conversation because it signals you don't matter, nothing you say matters, and that you aren't worth remembering. It makes a person mentally check out of the conversation. Use good tricks like repeating a person's name at the beginning and again at the end. If you forgot by the end, say something like, 'It was so fun to hear about your skiing adventure. By the way, I'm Kerri, it was so nice to meet you, and can you remind me of your name? I don't want to forget it?' They'll be so grateful you repeated your name too!"

10. They use humor where they can

Finally, highly likable people make sure to infuse conversations with laughter.

"It's a great connector," Anderson notes. "Don't try to be a standup comic, just find the lighthearted observations and details that you can share in conversations. Humor is never a weapon; judgy and mean-spirited comments convey weakness, not confidence. You'll risk alienating your conversation partner if you come in with a full roast of your friends or coworkers. If all else fails, everyone loves a Dad Joke."

Humor

Man's perfect parody of 'toxic' manager's vacation guilt-trip is hilariously relatable

"I’m glad you’re back, but it was very busy for the rest of us!"

workplace, workplace comedy, toxic boss, pto, workplace culture, viral video, comedy sketch
Photo credit: Canva, Comstock from Photo Images (left, cropped) / Aflo Images from アフロ(Aflo)(right, cropped) / SkaHero42 from pixabay (text box)

Man's parody of a "toxic" manager is painfully relatable.

Ah, that boss—you know the one. When you return from a hard-earned vacation, using the paid time off you’re legally allowed, he walks over to your cubicle and hits you with a series of passive-aggressive comments. Now, instead of feeling re-energized, you’re walking around with an unfair feeling of guilt and discomfort, as if you’re in the doghouse for breaking a non-existent rule. Not cool.

Actor-comedian Ben Sweeny satirizes this unhealthy workplace dynamic in a hilarious—and hopefully not too relatable—video titled "your toxic manager when you get back from vacation." It’s part of a series starring his character Corporate Sween, aka "CEO of Corporate America," known for his generally unpleasant office behavior. Some of these laughs may sting, but they’re worth it.


"I personally never took vacation when I was in your shoes"

In this clip, Corporate Sween confidently struts into an employee’s office, flashing an enthusiastic smile, and very quickly starts grilling them about how their PTO has affected everyone else. "Wow, look who’s back from PTO! Paid. Time. Off," he says, eyes wide. "How was vacation? Yeah, you got some good rest? You got some color! Yeah, you’re looking great. So, listen, I’m glad you’re back, but it was very busy for the rest of us while you were out lollygagging [sic] last week, okay?"

The guilt-trip is heavy: "So I need a very big week from you now that you’re back from vacation," he says. "I personally never took vacation when I was in your shoes, but I guess we’re of a different generation. I guess we’re built a little bit differently." He then checks the employee’s computer, awkwardly requests that they "lock in," and departs the room after one final, uncomfortable throat clear.

"It's just a skit, it's just a skit"

The video earned a big reaction across social media, especially on Instagram, where people seemed to feel very seen. Here are some of the top comments:

"I endured 20 years of this and eventually just thought it was normal 😂"

"I'm on PTO and I'm not looking forward to this…"

"This happened to me just a few days ago coming back from the Holidays, worst feeling ever"

"Lollygagging must be included in corporate dictionaries around the world 🙌🙌🙌"

"Time to take another vacation"

"The aggressive head nod, the upside down smile and lack of blinking. This man could put Pennywise in a PIP"

"It’s just a skit, it’s just a skit…"

"May God deliver me from ever working for this type of company again 😂"

"'Whatchya got cooking today?' Sir, this is not a Wendys"

"Good time to go back on PTO🤣"

- YouTube www.youtube.com

Sweeny has released a treasure trove of other office-cringe-comedy videos, touching on topics like holiday breaks, exit interviews, pay cuts, and productivity. But the PTO clip may touch an even deeper nerve, given that a lot of people don’t know how to handle a passive-aggressive comments from their real life manager. In 2019, Priceline surveyed more than 1,000 full-time U.S. employees, learning that 24% of Gen Z respondents felt guilty about taking a vacation, followed by Millennials (19%), Gen X (16%), and Baby Boomers (8%).

On LinkedIn, career coach Brittany Bishop wrote that, by doing three key things, we can set ourselves up to enjoy PTO guilt-free: "Give [yourself] permission to take the time off," "prepare for the time away in advance," and "actually [leave] work for others to do" and trust that they can make it happen.